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What Is iCloud?

Built-in file-sharing solution that's available on all Apple devices. All files, photos, notes, and messages are stored in one place. Access all files across multiple devices using iCloud Drive and secure data with automatic back-ups.

Who Uses iCloud?

Not provided by vendor

iCloud Software - Activity streams in iCloud
iCloud Software - File storage in iCloud
iCloud Software - Content sharing on iCloud
iCloud Software - iCloud homepage
iCloud Software - iCloud mail

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iCloud

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Reviews of iCloud

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Adham
Adham
Senior Social Media Specialist, Senior Graphic Designer in Jordan
Verified LinkedIn User
Broadcast Media, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

The storage you need, personally and for business

5.0 last year

Comments: i've used iCloud since 2014, and i literally have documents since that day still stored on there without any loss, it's secure so i won't have to worry about my data getting lost or hacked or leaked, our company uses it on daily basis without any worry, it's collaborative, it has real time sharing and synchronization, and it's cheap if you pick the right subscription that suits your needs.

Pros:

The security is by far the best, the ability to access your storage in real time is an added benefit, the ability to go through years of data without a hassle and without any worries that your data would be lost, the synchronization between devices, and personally, you never have to worry about any photos taken that you might not have enough storage, subscribe to an iCloud bundle and take pictures worry free.

Cons:

i haven't faced any issues with iCloud so far and i've used it for years, the smallest price is very good but the 2 Terabyte storage price is a bit expensive personally.

Autumn
Owner in US
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Very helpful with retrieving data

5.0 2 months ago New

Comments: Great when needing to restore or transfer a phone

Pros:

Stores data on the cloud and has the ability to be available on multiple devices

Cons:

Limited storage and after a while you’ll need to pay for more

Fernando
CEO - IT Consulting in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud a great set of tools from Apple

3.0 6 months ago

Comments: As an Apple user, I have had a great experience with it and enjoy using.

Pros:

iCloud is a good productivity, sharing, and data centralization cloud platform

Cons:

Stalled developmnt. It feels like Apple has not made any new improvements or added features to the platform.

Jamie
Account Manager in US
Staffing & Recruiting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iCloud works great

5.0 4 months ago

Comments: Overall it has been a useful tool and works seamlessly aside from the cost.

Pros:

iCloud has been great for my storage needs for business and personal needs as well as it integration to my other platforms.

Cons:

The constant need to upgrade packages to maintain enough storage.

Amanda
Chiropractic Assistant in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Streamline, Safe, and Easy

5.0 last month New

Comments: overall iCloud is the best or the best. I would never shoot another product, they created what “the cloud” is these days and because of it they truly have the best and safest option out there.

Pros:

iCloud is so streamlined and there is almost no way that you can mess it ip. Everything goes into the cloud automatically. You never have to worry about dragging and dropping to certain folders. Not having to worry about space anymore is amazing.

Cons:

The pop up reminders that you may need to buy new storage soon.

Niki
Teacher in US
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Home and Office

5.0 3 weeks ago New

Comments: Utilize it for notes and photos mostly, for personal and work.

Pros:

It’s great to be able to access content on different devices.

Cons:

Amount of backups depending on service in area.

Margeaux
Professor in US
Entertainment, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Keep your head in the iCloud.

5.0 last month New

Comments: I am the type of person who takes lots of photos and such special moments, and when I need to get a new phone -- I can rely on iCloud to hold my information and download it onto my new device.

Pros:

Love, love, love iCloud! It holds onto all my information and a convenient and secure manner.

Cons:

Not much to not like about iCloud. I haven't had any issues with it.

Stephanie
CEO in US
Professional Training & Coaching, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud Convenience is Worth It

4.0 2 months ago New

Pros:

iCloud's design and aesthetics are top notch, it makes it fun and easy-to-use, as well as syncing across various Apple devices seems really smooth.

Cons:

It can take a while for video files to load if they've been saved but not fully "downloaded," so the waiting can take some time depending on file sizes. It is also a little bit pricey!

Mihail
Service Engineering in Bulgaria
Computer & Network Security, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The best cloud for your phone.

5.0 4 weeks ago New

Comments: It is especially convenient because it makes a copy of the phone's settings and when replacing the phone, it is very easy to transfer to the new device. You don't need to have the photos on both the phone and iCloud.

Pros:

It makes a copy of my files online and through my account I can access them anywhere, anytime.

Cons:

When it gets full and keeps prompting me to pay for a higher plan or clear files

Chloe
Banker in UK
Banking, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good for multiple storage

5.0 3 weeks ago New

Comments: Good when having everything synced in one app good for when you get a new device

Pros:

Can store all files and photos from phone automatically without having to manually back up your files

Cons:

Having to pay for extra storage for photos when memory is full

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very nice experience

5.0 10 months ago

Comments: I like it to the degree that i regret not using before

Pros:

That i have safe and easy tool for my data

Cons:

That it is Expensive when i buy more space

Bridget
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Over the clouds about icloud

4.0 4 months ago

Comments: Overall I love the using the cloud especially to store by pictures.

Pros:

It is easy to connect to especially if you are using an apple device

Cons:

that it sometimes connects to a device you may not need to connect it to.

Kyle
Account Manager in Sweden
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

iCould Review from a user of 7+ years

4.0 3 months ago

Comments: Overall, iCloud has been a convenient and reliable service for storing and syncing my files across devices. It’s easy to use, but I’d love to see more storage options at better prices. It works well for those who have several Apple products or who have been/ will continue to be an Apple customer for an extended period of time.

Pros:

What I like most about iCloud is the seamless integration across all Apple devices. It syncs photos, documents, and apps ensuring everything is up to date and accessible, no matter which device I’m using. The backup feature is also very reliable.

Cons:

One of the few downsides in my experience is iCloud’s storage limitations. The free plan is only 5GB which is quite small, and the paid plans can get expensive.

Dario
Workplace Program Associate in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Keeps your important data at your fingertips

5.0 4 months ago

Comments: iCloud is straightforward, easy to access, and makes it easy to find your data across devices.

Pros:

It allows for seamless connectivity between devices and the sharing of important files and info all in a familiar interface.

Cons:

Not applicable. It does what it sets out to do and connects you to your resources in an accessible way.

Josh
School District Employee in US
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Storage for important things. Access anywhere.

4.0 7 months ago

Comments: I have come to appreciate iCloud and what it offers. It provides a simple solution to not needing to have everything on a physical drive, or to clog up memory on your phone. The auto uploading of full size photos is also a really nice perk for personal use. The ease of access and storage is something I really appreciate with my professional life.

Pros:

I use iCloud a lot. I love that it implements easily with personal things like iPhone photos, backups, etc... I also use it for some professional aspects. Documents and various other materials that I need to access regularly. iCloud makes accessing storage on the go very simple and safe.

Cons:

My only complaint (which isn't even really a complaint), is that I wish there were slightly different visuals that could be used to even further organization within the cloud.

Verified Reviewer
Verified LinkedIn User
Broadcast Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Simplicity and Transparency are iCloud's best features

5.0 last year

Comments: The best thing I can say about iCloud is that I do not notice it! It works in the background and seamlessly makes artifacts available when and where they are needed.

Pros:

The best characteristics of iCloud are automated synchronization of files across multiple platforms (mobile, MacOS, and Windows). The synchronization works transparently on each platform and is a big boost to productivity.

Cons:

iCloud works very well, is secure, and effective. It would be nice to access iCloud from a third-party party more traditional backup solution to have a redundant copy of artifacts. Being a proprietary service makes iCloud more secure but also introduces a single point of failure should something go wrong with the access or system.

Ian
Prevent Manager in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud is the Standard And I highly Approve

4.0 4 months ago

Comments: I have had a great overall experience with iCloud and recommend that all Apple users enable and sign up.

Pros:

It makes it very efficient to sync files and data. The sign in is very secure and allows me to use my iCloud account for many different things I use daily.

Cons:

There are times when it becomes difficult to sign into the account and takes time to learn the ways to use.

Borys
Legal Trainee in Poland
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My most used app

5.0 3 months ago

Comments: It made my life easier in so many ways. I have access to my files from every device and i don't need to worry about sending documents from my macbook to iphone.

Pros:

It's simple and effective - I can have access to all my documents, photos, videos, to do lists etc. in one place. It runs smoothly and if you use MacOS you can also have access to files saved on your desktop without the need to physically move them to specific folder.

Cons:

If i need to choose one - probably monthly payment but the price is not really that high, so i still think it's worth it.

Thomas
Thomas
Owner in US
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Absolutely Amzing

5.0 4 months ago

Comments: Amazing. I will never top using this software

Pros:

Love that i can store everyth9ng and sign in anywhere to get it all. It doesnt glitch. Never slows down. Love it

Cons:

There is nothing that i dont like about icloud

Leah
Leah
Auto Detailer in US
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It’s good but expensive.

5.0 4 months ago

Pros:

I haven’t had any issues with iCloud. I also like the ability of navigating iCloud through the files on your Apple device. The ecosystem of Apple runs seamlessly. The cloud is no different.

Cons:

I don’t like the price if you need a little extra storage, you’re definitely going to pay for it.

Kayla
Program Director in US
2128, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Makes Transfers Easy!

5.0 3 months ago

Comments: My overall experience is great any time i need support there customer support is amazing and is so helpful, they also check in at the end of the call to make sure you are satisfied.

Pros:

I love how easy it is to keep track of everything as well as keep it all together when you upgrade to a new phone it allows you to transfer it to your new one phone so quickly and with ease.

Cons:

That they have limited space for photos and will have you pick extra storage options that you are required to pay for out of pocket aside from your phone plan.

Billy
Operations in UK
Law Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Icloud - best cloud service

5.0 3 months ago

Comments: Icloud is the best cloud service available if you use Apple products, simply put.

Pros:

Icloud fits in perfectly into the Apple ecosystem. I use it personally and I love it - you get access for £1 a month to icloud mail, 50gb of storage, passwords, backup and privacy services like private relay and hide my email. I believe it's a no brainer if you are in the walled garden of Apple products, it's great value for money and offers great services. I would pay the fee for the photo storage alone, so my photos sync between my mac and iphone and would remain were I to lose it.

Cons:

Honestly, I have no cons to note - I like Apple products and services very much

Nicole
Advanced behavioral therapist in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Go with the cloud put your mind at ease

5.0 3 months ago

Comments: I love taking photos and writing poems. Having the extra storage puts my mind at ease that I won't loose any of them.

Pros:

All of the extra photos I can store, along with documents.

Cons:

All the steps to get into it. I also tend to forget what photos I have in there.

Aisha
Student in UK
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great when you pay for it

5.0 11 months ago

Pros:

If you use more than one apple device you will see how great it works across devices. It's almost seamless and the features are great

Cons:

The free version does not do it much justice. You don't really see it's potential. It's almost like the plan is to frustrate you into subscribing

Verified Reviewer
Verified LinkedIn User
Higher Education, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

icloud is useful for personal document storage

5.0 3 months ago

Pros:

Ease of use and integration between devices

Cons:

Low storage limits for cheaper versions.