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Zeevou
What Is Zeevou?
Experience the power of Zeevou, an all-in-one hospitality management platform designed to revolutionise channel management. Zeevou synchronises rates, availability, and bookings across 200+ channels, helping property managers increase bookings and save time. From automating communication to providing real-time reporting, Zeevou’s Channel Manager enhances efficiency and guest satisfaction, all while supporting direct booking strategies to maximise profits.
Who Uses Zeevou?
Serviced Apartment Operators Vacation Rental Managers Short Term Rental Owners & Managers Vacation Homes Campsites Serviced Accommodation Airbnb Bed & Breakfasts Guesthouses Hotel Chains Hotels Motels
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Zeevou
Reviews of Zeevou

A PMS for now and the future.
Comments: Zeevou has helped me grow my business. Zeevou has saved my business during Covid. Without it we wouldn’t be here.
Pros:
The control it gives me over every aspect of each property Is great. I can even assign housekeeping and admin tasks to members of the team. Automation is key and Zeevou delivers this.
Cons:
When I first used it the user functionality for someone not ‘computer minded’ was an issue. This has since been corrected and it has help markers next to everything.
Zeevou Response
2 years ago
We are delighted to hear that Zeevou has helped you grow your business and survive the Covid crisis. We are proud to offer you a PMS that gives you control and automation over your properties. Thank you for your honest feedback and for recognizing our passion for what we do.
Alternatives Considered:
Managing Cliftonvalley Apartments with Zeevou
Comments:
Zeevou allows us to manage all important aspects of our online business via the major OTAs that we use. The bookings flow through to us, are flagged by emails that we can configure and the automated and customisable workflows take care of most of the requirements we have in day to day management of bookings, calendars, payments, security deposits, terms and conditions and ID verification and then guest contact and management. If something is wrong or missing, the development team and product owner/designers are easily contactable via a ticket system and are very responsive and helpful in both resolving issues and taking on board suggestions for development.
A great product with a very forward thinking design and management team. Most importantly, they have real world experience of running their own serviced apartment and hospitality business on a large scale, so they know first hand what is needed to help up manage our business effectively.
Thoroughly recommended.
Pros:
Xero integration, automated security deposits, Signable integration, willingness to consider development suggestions, allocation of our own dedicated account manager to assist us with requirements and configurations.
Cons:
Some user interface issues at different times, but these have been speedily resolved by the great support team and good timely responses. Mobile view could be improved or an App developed.
Zeevou Response
5 years ago
Hi Paul. Thank you very much for taking the time to leave us a great review.. We're so pleased to hear you're happy with Zeevou.
Not reliable - future improvements needed!
Comments: Too frustrating as there were always issues/bugs appearing. So I spent lots of time raising tickets with the team reporting these bugs. The team was always very responsive and some bugs got fixed, some got recorder as a future feature, but during the 4 months I used the app, I had different issues coming up, which resulted in me double checking everything with the OTAs, making sure messages got sent etc.
Pros:
The app has some good basic features. Customer support, responsive, quick and helpful. The team seems to take feedback for improvements on board and try to implement changes accordingly.
Cons:
There are many bugs with the app especially. It was very inconsistent, sometimes I never received any notifications of a new booking or messages. Sometimes scheduled messages did not send, which meant my guest did not receive their access PIN code on time. The functionality also lacks - the calendar view is not user friendly. - Cannot edit/delete a note. - No notifications for messages of past guests - No metrics (revenue, occupancy) with the Glow membership - Cannot set custom length filter for metrics - Not possible to disable scheduled messages via the app - Scheduled messages not easily edited/disabled for individual guests via browser - Possible to bock a date but not able to unblock it via the app
Zeevou Response
4 months ago
Thank you for your invaluable feedback, Irena. We are actively working to address these issues and improve the overall stability of the app and address the problems as quickly as possible. The points you mentioned about calendar views are on our roadmap and we are working on offering performance reporting as an add-on to Glow users. Please don't hesitate to contact us with any further concerns or suggestions.
Always thriving to enhance users experience
Comments: Excellent and responsive. Easy to board the property and integrate with the OTA’s. I love the monthly chat when’re we can be updated on features and improvements and being able to get support whenever needed
Pros:
Zeevou offers an easy on boarding service and wonderful support. They listen to the users and look to accommodate improvements and add features whenever possible. I highly recommend them as my preferred channel manager
Cons:
Awaiting to be able to view the order of the automated messages as they are being sent and not as they have been created
Zeevou Response
3 months ago
Thank you for your valuable feedback! We're thrilled to hear that you've had a positive experience with Zeevou. We also want to thank you for your constructive feedback regarding automated messages. Our success team will reach out to you to discuss your concerns in more detail and ensure we provide the best possible solution. Your input helps us continue to improve and enhance our platform for all users. Thank you once again for taking the time to share your experience!
Finance task
Pros:
Zeevou is an excellent booking software that meets all that is needed for financial purposes. We can run numerous reports, send payment links, invoices, etc all with just a click away button. Easy to manage occupancy calendar, drop and drag option with the purpose of maximization of bookings.
Cons:
New features are needed - eg to blacklist chargeback guests.
Zeevou Response
5 years ago
Thanks for your excellent review! Blacklisting guests is a feature that is on the roadmap for future development. For the time being, you can unverify a guest and add a note to their profile to make a note of a blacklisted guest.
Happy customer for years
Pros:
All the extensive automation features are included for all units . The support is very helpful.
Cons:
Relatively expensive per unit if you do not use the automation features.
Zeevou Response
2 years ago
Thank you for your kind words and for choosing Zeevou. We are glad to hear that you are happy with our automation features and our support team. We appreciate your feedback and your loyalty.
Incredible platform
Comments: The people at Zeevou have created an incredible platform which helps hosts automatize and systemise their business. The best thing about it is that they are constantly working on improving it and actually listening to their users regarding suggestions and feedback.Well done everyone! A huge thanks to Soleil! Who grabbed me by my hand and walked me through the process. Such a kind and patient person, always willing to jump on a call when I need any kind of support.
Pros:
Great customer supportVery complex platformGood integrations with third-party software
Cons:
No Cons!The mobile app could use a bit of work, but it is not something that puts me off. I am sure the developers are working hard on improving that already :)
Zeevou Response
2 years ago
We're really grateful and appreciate you taking the time to share your thoughts with us. We are looking forward to your precious feedback for improving the platform specially the Mobile App.
Fantastic product with customer service to match
Comments:
Great ... I have tried a few other Channel managers which have no customer service at all.
This is a company that cares about its product staff and customers. I am delighted to be using it to grow my business.
Pros:
Ease of use, very user friendly with edit option and fantastic customer service .
Cons:
It is easy to edit if you have a problem ... I would like the blocked out dates to remain visible on the screen ... reporting could be easier with cleaning commission and tax separated easily ...
Zeevou Response
4 years ago
Hi Rose, thanks a lot for your positive review, it is great to have you on board as a Patron! If you could please Raise a Hand with details of your feature request regarding the blocked dates so we can look at implementing this for you :) We are just about to release a new Monthly Profit Report on Monday, so kindly take a look at that once it is out and let us have any feedback with regards to further clarification on the breakdowns.

Alternatives Considered:
Excellent onboarding experience
Pros:
Very helpful and professional! They grabbed me by the hand and showed me how to do it and that proved to be very stress-free and most importantly very frustration-free. 101% recommended!
Cons:
It's all been good so far - looking forward to the growth!
Zeevou Response
4 years ago
The quality of our service is just as important to us as the quality of our software product - we are glad that is coming across :)

Alternatives Considered:
Amazing team!!!
Comments: i would recommend for everyone who would like to use a great manager platform
Pros:
Truly amazing team and support!!! It is the first time i have to use a channel manager and the support I do receive from the team it has been very helpfull
Cons:
Nothing I do not like about it yet. its a very easy use platform.
Zeevou Response
5 years ago
Glad to hear your onboarding went smoothly and that you are happy with the product and the service! We hope we will be able to help you grow your business rapidly.
working with Zeevou
Comments: I work with Zeevou several hours a day, satisfied with using it a great help to serve guests and costumers find the best options for their accommodations. All futures and options are visible in a glance.
Pros:
This software is user friendly. All properties and units and different types of them and availability are seen in one clear calendar page. The explanations are complete and clear.
Cons:
That would be better if this software a higher seep in loading pages. It is because we usually use it when a guest is on a phone call and we check different pages in few seconds.
Zeevou Response
5 years ago
Thanks for your honest feedback. We are currently working on recoding the calendar in a programming language that will result in faster response times. Hopefully this will help with your concerns regarding the speed of the system :)
Great System
Pros:
- all the different types of functions this has - connecting up to my 3rd party software such as WP & Signable - customer service like no other
Cons:
- It is on the expensive side if you are a small operator
Zeevou Response
4 years ago
Thanks for being one of our staunchest supporters! :)
Zeevou rocks !
Comments: It's lovely, nice app, using it everyday for hours to work. found its features easy user friendly.
Pros:
Booking creation, sticky notes, corporate and personal profile are all parts that I like it.
Cons:
sometimes hard to search by names of the guests. but their email not issue.
Zeevou Response
4 years ago
Thanks for your feedback, we will reach out to find out what issue you are facing when searching by guest name!
There is nothing not to like
Comments: I wouldn’t hesitate to recommend them to anyone. Worth every penny.
Pros:
As a new business we have found Zeevou invaluable. The system is intuitive and easy to use. The support we receive from Zeevou is also excellent. They are fantastic.
Cons:
There have been a few bugs that have needed sorting but that’s probably to be expected.
Zeevou Response
4 years ago
Thanks for your kind review Lucy! We hope all the bugs are now sorted - we have been focusing a lot on increasing system stability over the summer :)
All in one solution
Pros:
Multi functional, user-friendly app. All features are functional and the design looks perfect. Support 24/7.
Cons:
Fortunately I never faced a difficulty using this software.
Zeevou Response
4 years ago
Many thanks for leaving a review Klea! We are glad that you are finding our product and service of value :)
Alternatives Considered:
Easy to set up
Pros:
Zeevou was soo much easier than I expected. The onboarding team was very very helpful, very experienced, and put me at ease! I was very excited and look forward to my next venture!
Cons:
Nothing - it has all gone very smoothly!
Zeevou Response
4 years ago
Glad to see you decided to join Zeevou after reviewing so many alternatives. We're glad to have you on board :)
Great service, love it so far
Comments: I do love the support, they give your personal manager that will answer all your questions, and they are very open to new suggestions.
Pros:
The main features that I like are the possibilities with email mearketing to guests, it has a huge amount of variables that can be adjusted to everyones needs.
Cons:
The one thing that I would improve is the design of the booking engine website.
Zeevou Response
4 years ago
Thanks for your feedback Donatas - we'll be making further improvements to the design of the booking engine over the coming weeks.
Highly recommended
Pros:
Very easy software to use which helps me with my Serviced accomodation business. Helpful team
Cons:
No mobile app available yet.
Zeevou Response
4 years ago
We are glad to have you on board Konrad. We have started working on the mobile app and hope to have this available in the near future!