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What Is Gmail?

Gmail is a cloud-based solution that enables businesses and teams to send, receive, organize, and schedule emails across multiple user accounts. Gmail provides suggested actions such as Smart Reply, Smart Compose, grammar suggestions, and more. This solution can also help protect users from online threats by flagging spam, phishing, and malware.

Who Uses Gmail?

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

Gmail Software - Gmail inbox
Gmail Software - Custom email @yourcompany
Gmail Software - Robust integrations
Gmail Software - Smart suggestions
Gmail Software - Threat protection

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Reviews of Gmail

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.4
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ismail
Ismail
software test engineer in Egypt
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

gmail is the best application

5.0 11 months ago

Comments: I rely on Gmail mainly in my work and in my daily uses, as I cannot do without it as it is very practical and professional and is comfortable and easy in its use.

Pros:

so easy to use, Professionally, arranged and organized, it offers many features, speed and accuracy, and ensures there are no delays, and very secure.

Cons:

when i use more than account i recieve notification and alerts only from the active account at this moment, so its need to have more caring

Vivian
CEO in Kuwait
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

My Experience with Gmail

5.0 2 months ago

Comments: My overall experience with Gmail has been great. I have been using Gmail for years. I love how you can connect all of your accounts for easy access.

Pros:

What I like most about Gmail is that it's easy to setup, and you can create several accounts at not cost.

Cons:

What I like least about Gmail is the storage space. I wish it had more storage options for free.

Christopher
Managing Director in Italy
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Switching from iCloud Mail to Gmail for our Business

3.0 11 months ago

Comments: Gmail has been great for our business for it's customisable options. We have used it for nearly eight years and have hardly had a problem.

Pros:

Gmail is free. It is used all over the world which means you are often sending emails to other Gmail users. The features run smoothly and it's hardly ever down. It's quite easy to customise to have our business name on the email address so that's why we went with Gmail for our company.

Cons:

We feel Gmail is still a bit clunky and it limits the file sizes when sending a large attachments.

Davide
Founder and Administrator in Italy
Newspapers, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Not just one of the best email services, but THE email service

5.0 4 months ago

Comments: I have been using Gmail for more than a decade and never ever had any sort of hiccup or issue. Spam filter is great, integration is the best you can ask for, and it's provided by a rock-solid company. On top of that, the free tier is simply amazing and rich.

Pros:

It's simple, it's fast, it's powerful, and well known and integrated. Spam filter is the best I have ever seen. What else?

Cons:

WebUI could be more modern but this is a very personal opinion. Google is probably harvesting personal data so read the TOS carefully if you are concerned.

Michele
Consultant in Italy
Telecommunications, Self Employed
Used the Software for: 2+ years
Reviewer Source

Gmail, it's Google. What else?

5.0 4 weeks ago New

Comments: Nothing to say with my overall experience with Gmail. It is the best online and cloud tool you can use for your world, in general.

Pros:

All your world in one app. Mails, calendars and contacts are in one place now.

Cons:

Just some minor "bug". Example. Why when I select and read a mail, when I come back the mail is not selectet?

Qasim
Hr in Jordan
Accounting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Gmail

5.0 last month New

Pros:

A great and easy program, and the most important thing about it is the high degree of security in saving data.

Cons:

I wish to increase the storage space because it is annoying

Robert
Website Administrator in US
Nonprofit Organisation Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Website Administrator

5.0 last month New

Comments: Great for integration with my website server with Google Workspace.

Pros:

Clean display easily navigated. Looks professional.

Cons:

There is nothing I dislike about using Gmail.

Deepak
Insurance in India
Insurance, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Gmail review

5.0 last month New

Pros:

I like all the way the app was working is too good

Cons:

All things and the quality of the documents we send

Josphine
Agent in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Gmail review

5.0 2 months ago

Comments: Gmail is the best email platform out there hands down!

Pros:

I love Gmail and the amount of storage it has.

Cons:

The amount of non spam emails that go to spam.

Tonya
Manager in US
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Gmail for Google

5.0 last month New

Comments: My overall experience with Gmail is great. I like it because I get the notifications I like it because everything’s right there I can categorize it.

Pros:

We can use it with our company name and not use the @gmail

Cons:

We cannot complain it has been good for our company

Alexandrea
Recruiter in US
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Gmail wins everytime when it comes to email management.

4.0 11 months ago

Comments: Gmail is an excellent user-friendly tool with numerous email organization options that connect well with other Google apps. While it is free, it can also host accounts with custom domains for a cost.

Pros:

Amazing UI ,unlike its competitors, Gmail has a fairly "clean" design with a variety of themes. I like the option to label my emails and then easily find them, something other email management solutions do not provide. I also enjoy how we can establish areas for working and communicating together. It is also a tremendous advantage to having a hub of other products at our disposal, such as the entire Google Suite. Documents, contacts, and common folders may be simply linked, tagged, and maintained.

Cons:

The one thing I don't like is that when I issue calendar invites, I get responses in my primary inbox. Even if I alter the label to anything else, Gmail does not learn or remember. I have to do that everytime.

young hoon
professional in South Korea
Internet, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

"Gmail: The Ideal Email Solution with Room for Improvement"

5.0 5 months ago

Comments: Intuitively comfortable with email, it also provides strong protection and is comfortable with easy solidarity, which is good with many sites. Gmail is the best choice for both personal and business email requirements. Ease of use, integration with Google services, and plenty of storage are the key strengths. However, improving search capabilities and spam filtering should further improve the user experience.

Pros:

Intuitively, it is easy to use, so it is good to use regardless of age. Also, it is best not to have to sign up separately because it is well connected to other sites.

Cons:

It is difficult to find e-mails because the search function is inefficient.

Ashley
Office Manager in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Free, Secure Email account

5.0 11 months ago

Comments: I prefer Gmail over Yahoo, hotmail, or other similar free email providers.

Pros:

Easy to use, great organization features, links to calendar, reminders, can be used in place of creating a log-in on many sites.

Cons:

Sometimes it sends mail to junk that is not junk.

Toylin
Seasoning Blends in US
Food & Beverages, Self Employed
Used the Software for: 2+ years
Reviewer Source

Gmail Emails

5.0 5 months ago

Comments: Gmail has traveled all over the place with me using for a very long time and will continue to do so. Its a brilliant company that provides you with the best privacy of all of your import documents .

Pros:

I love Gmail I use it every single day it keeps me connected in every way possible

Cons:

I can say what I like least about Gmail is when i forget my password its hard to get back in when you have a new phone number and have no way to change your info. Other than that its awesome.

Priya
Project planner in Nepal
Education Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

Gmailreview

4.0 9 months ago

Comments: Overall, Gmail provides a seamless and reliable email experience, making it an essential tool for communication.

Pros:

user friendly interface. Integration with other google service. Helpful search and filter tools. Convenient alerts and notifications. support for multiple user accounts.

Cons:

Lack of customer support sometime. Occasional confusion in inbox sorting . Limited features when using multiple account simultaneously.

Narendra
Narendra
Software Engineer in India
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

"My Genuine Thoughts on Using Gmail" !!

5.0 11 months ago

Comments: Gmail has been a wonderful experience for me. It synchronizes effectively with other Google tools, is quick to use, and makes emails easy to discover. Ads can be a pain sometimes, but other than that, it works well.

Pros:

Gmail is easy to use and provides a lot of space. It finds out emails fast, blocks spam smoothly, and works well with other Google services. It is safe and gets updates regularly.

Cons:

The design of Gmail may become busy and advertisements may irritate some users. Also, may some users face issues with complex functionalities.

Delly
Delly
Telemarketer in Cameroon
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It's easily accessible

5.0 11 months ago

Comments: I switched from spending money on email marketing and management tools because Gmail provides all these solutions at extremely affordable rates.

Pros:

I prefer Gmail to most email management software because it's way more easy to connect to it. I mean, It's everywhere on smartphones and besides, I'm used to working with it already - anywhere, anytime I can simply tap the multi-colored M-icon on my smartphone, and (voila), I'm in my inbox. All I'm trying to say is that it's stressful for me to jump every time onto Chrome, typing a URL to connect to other email management software. Another aspect of Gmail that amazes me it's the fact that I can potentially route all incoming emails from an external email management software and even respond to them using my Gmail address and yet, the receiver won't even notice that it was sent from a Gmail address. - It's always uptime, 100% up and running. Additionally, It provides possibilities to set up automated mail responses and perform more email automation actions like labeling, sorting, saving, deleting, etc. Most importantly, It provides a lot of security measures to prevent account hacking, data phishing, or malicious attacks like 2FA, 6-digit Backup codes, and a few more which are enough to completely keep my files safe. For a free tool, I think it's simply amazing.

Cons:

Since 2021(as per my remarks), Google started to run ads in Gmail, well, they're not overwhelming, however, they could potentially be risky in case, hackers decide to pass through Google ads to lay hands on user accounts. At this point, I don't Google itself will be aware since on the internet today, everyone can be a business.

Kerileng
Kerileng
Financial Expert and Internet Clerk in South Africa
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

BEST MAILING SOFTWARE

5.0 2 months ago

Comments: Gmail is good, it allows me to send unique files(WAV, FLAC, ZIP & more files) to overseas & around my country. Nothing is better than sending a large file using Gmail than sending it via Post Offices or Mail Boxes.

Pros:

Real time mails & sending different files using Gmail. Faster transfers

Cons:

Downloading received files via Gmail needs good & stable internet connection or else it will slow download speed

Redouane
Redouane
engineer in Morocco
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

GMAIL: Features, Functionality, User Experience.

5.0 11 months ago

Pros:

I appreciate Gmail for its user-friendly interface, efficient organization of emails, powerful search capabilities, and seamless integration with other Google services, enhancing overall productivity and communication.

Cons:

Personal preferences may vary based on individual needs and experience

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Gmail gooda

5.0 5 months ago

Comments: Amazing, i like using Gmail very much because it is easy and reliable

Pros:

Search/filter feature that helps alot and saves time

Cons:

Keeping the spam, wish they could be authomatically be deleted after a day

Yash
Founder and CEO in India
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best Email service in the world today

5.0 8 months ago

Pros:

When it comes to email management, no body can beat the simplicity yet robust and powerful Gmail. We have been using Gmail from day one and it has been an amazing experience. The best thing I like about the service is the very clean interface of the inbox, being able to schedule emails, being able to add labels to emails and an very powerful search and filter feature.

Cons:

There is nothing that I do not like about this product. However, I think the automatic tagging of important conversations could been improved but that is a minor flaw in a product that is full of amazing features.

Ankit
Owner in India
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Gmail Review

5.0 11 months ago

Comments: Gmail is a cloud-based tool that facilitates email-based communication within enterprises. Professionals can use its drag-and-drop interface to organise emails into new tabs and classify communications in their inbox.
Businesses can encrypt information by prohibiting unauthorised access and specify an expiration date for messages by utilising Gmail's confidential mode. Managers have access to an integrated calendar where they can check the schedule of forthcoming meetings and build personalised accounts for their employees. It also provides mobile applications for iOS and Android smartphones, enabling users to handle numerous accounts and get email notifications automatically.
With the application programming interface (API) that Gmail provides, businesses can customise the platform and combine it with a range of external services. The product is free to use, and assistance

Pros:

I highly advocate using this solution as it is completely free and secure, and I have had tremendous success with it.

Cons:

It can be annoying at times to be left on your own to solve errors or problems with Gmail when there is no customer service available.

Manuel
Commesso in Italy
Public Relations & Communications, Self Employed
Used the Software for: 1+ year
Reviewer Source

Complete and simple email service

5.0 11 months ago

Comments: Extremely complete email service. I have been using it for several years, both from a PC and a smartphone, for both personal and professional use, and I can consider myself largely satisfied. Very simple and intuitive to use, the integration with other Google features is also very convenient.

Pros:

the anti-spam features are very good, I liked that it offers all Google services for free, the advertising is small and non-invasive, it allows you to manage different email accounts including certified email by dividing them into folders so you can easily recognize their origin. The spam and phishing reporting function is excellent. It allows multi-factor protection that requires an access code every time you use a new device and automatically blocks all access, notifying you of a suspected violation that you can easily verify and proceed with access.

Cons:

Read and delivery notifications are missing, it is not best configurable on the desktop, it could become a bit intrusive.

Muhammed
Media analyst in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable and Feature-Rich, But Limited Free Storage

4.0 4 months ago

Comments: My overall experience with Gmail has been positive. It’s reliable, user-friendly, and packed with features like strong search capabilities, seamless integration with other Google services, and effective spam filtering. However, the limited free storage can be a drawback, requiring careful management or a subscription for more space.

Pros:

One of the things I like most about Gmail is its powerful search functionality. For example, if you're trying to find an important email from months ago, you can simply type in a keyword, the sender's name, or even a date range, and Gmail will quickly pull up the relevant emails. This makes it incredibly easy to manage and retrieve information without having to manually sort through hundreds of messages

Cons:

What I like least about Gmail is the 15 GB storage limit. Once you hit it, you either have to delete emails and files or pay for more space, which can be frustrating

Brandy
Brandy
Seamstress in US
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Gmail is the best Email servicer not just for businesses but personal as well!

5.0 11 months ago

Comments: My overall experience has been great using Gmail

Pros:

The best emailing servicer for both business and personal. Makes life of checking emails so much easier.

Cons:

No cons that I have found as of yet. If I find any I will update my review