15 years helping Irish businesses
choose better software

Dynamics 365 Business Central

Dynamics 365 Business Central

What Is Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a comprehensive business management solution designed for small to medium-sized businesses.The software provides features for financial forecasting and reporting, supply chain optimization, and project planning and tracking.

Who Uses Dynamics 365 Business Central?

Designed for small and medium-sized businesses, it is a business management solution that helps chart financial performance in real-time, optimize manufacturing capacity, and prioritize sales leads.

Dynamics 365 Business Central Software - 1
Dynamics 365 Business Central Software - 2
Dynamics 365 Business Central Software - 3

Not sure about Dynamics 365 Business Central? Compare with a popular alternative

Dynamics 365 Business Central

Dynamics 365 Business Central

4.0 (158)
US$8.00
month
Free version
Free trial
68
5
3.6 (158)
3.5 (158)
3.6 (158)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$15.00
month
Free version
Free trial
104
231
4.3 (5,924)
4.2 (5,924)
4.4 (5,924)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Dynamics 365 Business Central

HubSpot Marketing Hub
Top rated features
Contact Database
Email Campaign Management
Marketing Automation
Attaché BI
Top rated features
No features have been rated by reviewers for this product.
OGL Software
Top rated features
Billing & Invoicing
Inventory Management
Purchase Order Management
ClearTouch Operator
Top rated features
Call Centre Management
Call Recording
Call Routing
vSphere
Top rated features
Data Migration
Server Monitoring
Virtual Machine Monitoring
QuickBooks Online
Top rated features
Bank Reconciliation
Financial Reporting
Invoice Creation
SAP S/4HANA Cloud
Top rated features
Billing & Invoicing
Financial Reporting
Order Management
Striven
Top rated features
Billing & Invoicing
Financial Management
Inventory Management
MIP Fund Accounting
Top rated features
Bank Reconciliation
Financial Reporting
General Ledger

Reviews of Dynamics 365 Business Central

Average score

Overall
4.0
Ease of Use
3.6
Customer Service
3.6
Features
3.9
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
ADEEL
ADEEL
Digital Marketing Assistant in United Arab Emirates
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A review of Dynamics 365 Business Central

5.0 6 months ago

Comments: Overall very satisfied with the service and want to continue this in future as the interface is very cinvenient to use.

Pros:

The best option available in Dynamic 365 business central is very flexible planning and forecasting. Fast, consistent and very smooth access to the data and assigning it to the team is very easy.

Cons:

At sometimes it losses the connection with server and got stuck but I think in updated versions this will be sorted out.

Luke
Luke
Manager in Australia
Verified LinkedIn User
Building Materials, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Business Central Customized to your needs

5.0 4 months ago

Pros:

The ability to customize the system to meet our needs. You are able to have code implemented to personalize Business Central

Cons:

There is a learning curve to become efficient with Business Central. This does take some time.

Krystal
Software Solutions Assoc in US
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dynamics 365: Eh, it does what it should.

4.0 3 weeks ago New

Pros:

I do appreciate the integration options for 365 and the updates it has made from great plains.

Cons:

The interface is outdated and it too difficult to find necessary reports. The report and field names are not common terms so you really need to know the software to find what you are looking for. Relying on the search feature is a bit immature to have to do.

Scott
US
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice
1.5 11 years ago

Comments: I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

Gaius
IT Manager in UK
Building Materials, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent ERP with a lot of functionality

5.0 4 months ago

Comments: Very happy with Business Central, would recommend to every business

Pros:

Very well designed ERP, data structure is very well designed so gives me a lot of confidence in the product

Cons:

The user interface does have a steeper learning curve than some ERPs