Dynamics 365 Business Central

Dynamics 365 Business Central

What Is Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a comprehensive business management solution designed for small to medium-sized businesses.The software provides features for financial forecasting and reporting, supply chain optimization, and project planning and tracking.

Who Uses Dynamics 365 Business Central?

Designed for small and medium-sized businesses, it is a business management solution that helps chart financial performance in real-time, optimize manufacturing capacity, and prioritize sales leads.

Dynamics 365 Business Central Software - 1
Dynamics 365 Business Central Software - 2
Dynamics 365 Business Central Software - 3

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Reviews of Dynamics 365 Business Central

Average score

Overall
3.9
Ease of Use
3.6
Customer Service
3.6
Features
3.9
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Saurabh
Saurabh
Microsoft Functional Consultant in India
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

BC One stop ERP solution

5.0 11 months ago

Pros:

It is a very ease to use software similar to just like using Excel Spreadsheet. As per my opinion it is a very effective product available today for all our Enterprise Building Solution. All the functions in Business Central are very Great and can be very fruitful for the Business if adapted effectively and efficiently.

Cons:

Nothing to Report as of Now. I am not able to find anything to Report at the Moment

Lora
Accountant in US
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Pretty easy to navigate, but the screen formatting needs adjusted

4.0 4 years ago

Comments: We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Pros:

You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Cons:

The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Johan
Management in South Africa
Furniture, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Business Central According

4.0 2 months ago

Comments: My experience was horrible as partners can deploy the Software but theask you enormous amounts over R200k to set it up. I also found that there is no support in South Africa for the software, you cannot phone quickly and found out how a thing is working. You have to go through the trouble to watch videos or read on Microsoft Learn. I could also not found one accountant who could work in this software for over two years. This was my biggest headache as well as the support on this software.

Pros:

Business Central is a great software with a lot of functionalities. It is the best account ing software in the market..

Cons:

Business Central support is South Africa does not exist. The partners are really useless and see Business Central as a way to make a quick buck. They rip you off and want to charge over R200k. I worked through business central and to set it up should not cost you more than 10k. Another setback is that you don't get accountants in South Africa that know how the software is working. I tried to find accountants for months, and not even one Microsoft partner could refer me to one accountant who knows the software. In South Africa as soon as you put the name Microsoft to a product the Microsoft partners want to Ripp you off? Microsoft business Central licencing is also very expensive and is around R1200 per user. Sage one accounting is very cheap against Business Central and they have quality support. I cannot see a feature for Business Central in South Africa as it is too expensive and basically you don't have any support for it in South Africa.

Scott
US
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice
1.5 10 years ago

Comments: I have worked in the supply chain for 5 years now and have experience with 3 different ERP's. Our old ERP was limiting, though it was also fairly straight forward. The biggest issue seemed to be how incredibly date sensitive how ever without requiring dates at the same time. This pushed the change to a new ERP and Microsoft NAV was chosen through their partner company Just Foods. A truly bizarre system, the flow of documentation through the program makes little sense and over complicates what would normally be easy transactions. For instance Purchase Orders follow this document flow - First the purchase order is created once you receive your order, a warehouse receipt document is created and received in. However, once it is received in the warehouse, the receipt document disappears and becomes a posted receipt document (both have completely different document numbers that don't connect to each other). At this point your original Purchase order has been changed to reflect what ever was received in, and you have to have a second column to view what you originally ordered. Otherwise, figuring out if you over or under received is difficult at best. Now once the invoice comes in and is posted against the posted warehouse document, your purchase order disappears. The only place your purchase order exists in its original form is the in Purchase order Archive, which was never mentioned to us during implementation, forcing us to call Just Foods later on and pay for their customer service. This same, strange flow of documents, that are essentially intermediary documents only existing to complete a transaction, over complicate what should be a straight forward shipping and receiving process. There are some other basic functionality issues, like figuring out what day you actually shipped or received an item. The easiest way to figure that out seems to require access to the warehouse functionality, which you may or may not want people to have. We get a lot of errors where the tables are locked with other users, and you are just stuck until the report or other person finishes up. The Dimensions on lines can mysteriously disappear, even though the G/L Code and Department code show as filled out in the order. Our MRP has never worked correctly, so in general, we are forced to use Excel to put together our production schedule. All in all, its a sub-par program that you can tell is 5 or 6 different original programs that have been slapped together to try an resemble an ERP system. Now having said all that, obviously I am looking at this from a supply chain perspective as it is what I do. Perhaps on the accounting end it has some ease of use, but due to how difficult it is to understand on the operations end, the accounting rarely comes out correct due to faulty information in the system. On the positive side there do seem to be a million different ways to do the same thing in NAV, and many of the built in reports are extremely useful assuming that the information in the system is correct.

Dominique
Dominique
Team Manager in Cameroon
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Dynamic 365 business central review

4.0 3 months ago

Comments: We had some problems due to wrong setting, after the intention by the customer service, we went through a training process, then when could handle and management the software to drive the business with more effectivity.

Pros:

It is perfect solution for small scale business management.Based on it cloud option, we can link operations for more effectiveness and performance.The software have a limited trial versionThe dashboard can give all statistics and the final income or loss at Anny moment Allez powerful management of the stocks

Cons:

To customize the software s not easy at all. Tables cannot me modif.Cloud need to be updated ,it takes too long handle the way to Link operations.