15 years helping Irish businesses
choose better software

What Is Honeycomb?

Observability helps Eng/DevOps/SRE/Build teams better understand distributed production software systems. Debug & improve app performance, resolve incidents faster, and get pain-free releases. Rich visualizations help you find outliers and pinpoint problems by quickly analyzing complex relationships in ways other tools simply don't. Tracing views help you spot bottlenecks and hidden errors. Reduce noisy alerts & prioritize work with Service Level Objectives (SLOs). Guess less; know more.

Who Uses Honeycomb?

Observability for modern Software Eng/DevOps/SRE/Build teams to create & operate scalable, resilient, and reliable apps and services. Global market reach across all industry verticals.

Honeycomb Software - 1
Honeycomb Software - 2
Honeycomb Software - 3
Honeycomb Software - Configurable SLOs

Not sure about Honeycomb? Compare with a popular alternative

Honeycomb

Honeycomb

4.9 (18)
US$100.00
month
Free version
Free trial
22
2
4.4 (18)
4.9 (18)
4.9 (18)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$15.00
month
Free version
Free trial
120
183
4.2 (242)
4.1 (242)
4.2 (242)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Honeycomb

Datadog
Top rated features
Alerts/Notifications
Data Visualisation
Real-Time Monitoring
Grafana
Top rated features
Ad hoc Reporting
Data Visualisation
New Relic
Top rated features
Alerts/Notifications
Monitoring
Real-Time Monitoring
Sysdig
Top rated features
Monitoring
Policy Management
Runtime Container Security
Elastic Stack
Top rated features
Data Visualisation
Log Collection
Search/Filter
Splunk Enterprise
Top rated features
Event Logs
Monitoring
Server Logs
Sumo Logic
Top rated features
Log Collection
Real-Time Monitoring
Reporting/Analytics
Avi Vantage
Top rated features
No features have been rated by reviewers for this product.

Reviews of Honeycomb

Average score

Overall
4.9
Ease of Use
4.4
Customer Service
4.9
Features
4.6
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
89%
4
11%
Fernando
Fernando
SRE in Brazil
Verified LinkedIn User
Real Estate, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A great fit for anyone struggling to make sense out of their systems

5.0 4 years ago

Comments: At QuintoAndar we have dozens of engineering teams maintaining over a hundred services. Honeycomb became the go-to solution when we need to dive in and understand what is happening with them. Our biggest use case is by far troubleshooting incidents. Thanks to Honeycomb's blazing fast query times, once we know something is wrong, we are often able to quickly pinpoint exactly what is going on and fix it faster than before. But we also started to use it to keep track of Service Level Objectives and even help onboarding new engineers, for example by showing some ways user requests map into our infrastructure. Finally, the customer support was great. Since we started the trial we had a direct channel with both their sales and engineering teams who were always very quick to answer any questions and act on any feedback.

Pros:

Honeycomb has made it very easy to ingest any kind of structured data and "slice and dice it" to figure out what is really happening with our systems. We have extracted a lot of value from database query logs, load balancer logs, CDN logs, even Kubernetes events! However, it's at analyzing application traces where it really shines. The game changer is the "bubble up" feature: it tells you which dimension of an event is more likely to be responsible for an anomaly, and that is super useful when you are troubleshooting an incident or want to answer tricky questions such as "which API calls are causing us to not meet our Service Level Objectives?". Finally, I have to add: Honeycomb's pricing model (event-based instead of machine/CPU/license based) is probably the most cloud-friendly option out there.

Cons:

Some aspects of the UI/UX could be improved. It is easy to jump on and start asking meaningful questions about your data, but it can also be a bit overwhelming to new users who are more accustomed to more traditional "point-and-click" interfaces. The online interactive tutorials are very well made and do help a lot though.

Daniel
SRE in Belgium
Information Technology & Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Easier if you see what you're doing.

5.0 3 years ago

Comments: We used the FREE tier to test the product, and now we just started with PRO and are looking for getting all moving parts instrumented. Already showed benefits by not having to jump between multiple tools, but we expect to get even more in terms of the knowledge sharing and culture around observability and on-call in our org.

Pros:

Honeycomb helps engineers deal with complexity. It rewards curiosity and makes lowers the unnecesary cognitive load for engineering modern systems. Ultimately, improves quality of life for engineers.

Cons:

The instrumentation and the decisions about sampling can make or break the value users get from HC - and currently (especially for PRO subscriptions) the focus is more on the end result and not that much on how to get there.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Answer all the questions!

4.0 4 years ago

Pros:

Honeycomb does exactly what it says it does. The flexible data model means we can freely instrument our code without worrying about massaging it into a form that it will accept. In fact, our codebase was already instrumented using OpenTracing before we adopted Honeycomb. We were able to point our OT client to Honeycomb (via a proxy they provide) and it just worked. The query engine is flexible and fast, which makes it easy to explore our data without demanding intimate familiarity -- this is critical when debugging issues in a distributed service where I don't always know exactly how the events are structured, or what exactly I'm looking for. Honeycomb's event-based pricing model means we can shove whatever information we think might be useful into our events without worrying about blowing the budget. This is critical to maintaining a well-instrumented codebase, as we don't want our developers having to make value judgements about what to report during development. Combined, these attributes mean that any question I can think to ask can almost certainly be answered by Honeycomb. It does not take long to become dependent on this ability. In fact, when our trial period was about to expire, a member of my team said, "you can pry Honeycomb from my cold, dead hands!"

Cons:

Honeycomb is excellent for exploring the system to get to the bottom of an incident. However, it is less useful for more classic monitoring use-cases. It does have dashboard and trigger features, but they are fairly rudimentary at this time, and insufficient for proactively monitoring the health of a complex service. In Honeycomb's defense, they do not position themselves as a monitoring solution, so this isn't particularly surprising, but it does mean that a separate monitoring solution is also required.

Vlad
Consultant in Romania
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Opens up world of opportunities

5.0 4 years ago

Comments: I am now requiring Honeycomb integration on all software I build and help maintain. It is the highest praise I can give.

Pros:

It opens up new avenues in software engineering: what if you could ask your system how it's doing? Instrumenting everything, sampling sanely, and all the relevant data is in Honeycomb at a reasonable price. From then on forward, all the querying options are available. Bubble Up is there to help massively during incidents to find the outliers and where the problem lies. Once this is implemented properly( not an easy feast), it feels like living in the future.

Cons:

Coming from a classic( and wrong) observability=logs+metrics+traces mindset it is rather hard to get accustomed to Honeycomb. Once the mental hurdle is passed it's all sunshine and rainbows, but it takes a whole lot to get there. Fortunately, their Solution Engineers are very patient and helpful.

Michael
Director of Platform Engineering in US
Music, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Tool Ever

5.0 4 years ago

Comments: Very easy to set up and get data into Honeycomb. We leverage AWS Lambda extensively and send all of our Cloudwatch log groups to a Kinesis stream, which another Lambda consumes & publishes to Honeycomb. We've been able to find patterns that would have been difficult to surface in other tools and the SLO functionality provides a good target for your application.

Pros:

The ability to explore your application data in ways you did not know you needed, but once you get a taste you're hooked.

Cons:

I can't think of anything about Honeycomb that I do not like. One thing to keep in mind when implementing it is to ensure your log data is well-structured with standardized field names, otherwise you won't get the most from it.