--- description: Learn more about Fireflies price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fireflies Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [Fireflies](/software/197037/fireflies) # Fireflies Canonical: https://www.capterra.ie/software/197037/fireflies Page: 1 / 31\ Next: [Next page](https://www.capterra.ie/software/197037/fireflies?page=2) > Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights. > > Verdict: Rated **4.9/5** by 735 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 735 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fireflies ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Recording - Recording ## Integrations (7 total) - Claude - Google Calendar - Google Drive - Google Meet - Microsoft Teams - Notion - Zoom Workplace ## Category - [Conversation Intelligence](https://www.capterra.ie/directory/34395/conversation-intelligence/software) ## Related Categories - [Conversation Intelligence](https://www.capterra.ie/directory/34395/conversation-intelligence/software) - [Call Recording Software](https://www.capterra.ie/directory/30533/call-recording/software) ## Alternatives 1. [Gong.io](https://www.capterra.ie/software/157969/gong-io) — 4.8/5 (561 reviews) 2. [Outreach](https://www.capterra.ie/software/159318/outreach) — 4.4/5 (311 reviews) 3. [Apollo.io](https://www.capterra.ie/software/158696/apollo) — 4.5/5 (395 reviews) 4. [Eric.ai](https://www.capterra.ie/software/1072597/Eric-ai) — 4.9/5 (15 reviews) 5. [Jiminny](https://www.capterra.ie/software/180829/jiminny) — 4.2/5 (13 reviews) ## Reviews ### "Perfect Note Taker for Coaches" — 5.0/5 > **Genco Orkun** | *6 April 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Especially useful for coaches like me for capturing insights from sessions without losing presence in the conversation. The language selection is extensive and competitive. > > **Cons**: I don't like that it occupies space in Google Meet when I invite it to a 1:1 intimate coaching experience. It would be great if there was a chance to make it invisible. > > Ten out of then on all the insights I got after a call are both useful for me and my coachees. It allows me to be more present during a conversation. ----- ### "Solid piece of kit" — 4.0/5 > **Reese** | *23 October 2025* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Ease of use; decent meeting summaries and helpful AI tools; easily integrated to other office tools; great customer service which is a massive plus. > > **Cons**: can be a bit clunky if using from the phone and trying to get back into a live recording; don't like the interruption/attention created by notetakers in a meeting (lobby, etc.) and would prefer a more seamless entry with less attention drawn to notetaker presence. > > reviewed quite a few on the market and this one had the best product for the price. overall, has been very positive and easy to use. ----- ### "Fireflies: The Meeting Intelligence Tool That Shows Up Everywhere You Do" — 5.0/5 > **Joe** | *27 May 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: The standout advantage is seamless cross-platform integration — it shows up regardless of which meeting platform or tech stack I'm using, which eliminates an entire category of friction. Add in strong AI capabilities that deliver multiple perspectives on your conversations, and you're getting genuine intelligence — not just transcription. For the price point, the value-to-capability ratio is hard to beat. > > **Cons**: The one gap worth noting: CRM integration is limited. As a Pipedrive user, I'd welcome a deeper native connection. It's not a dealbreaker, but it's the obvious next step for teams who live in their CRM > > Fireflies has become non-negotiable in my workflow. It's elevated the quality of my work, sharpened my accuracy, and meaningfully improved my productivity — and that's not a combination you find often in a single tool. ----- ### "Turns meetings into deliverables - From conversation to finished work, faster" — 5.0/5 > **Seth** | *1 July 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The reliability of the transcription is what won me over. As a grant writing and fundraising consultant, I'm in client, funder, and partner meetings constantly, and the details discussed become deliverables and commitments — so accuracy isn't optional. Fireflies lets me stay fully engaged in the conversation instead of splitting my attention to take notes, and I trust that every word is captured. The transcripts are searchable and ready to work from the moment a call ends, which means I can turn them into clean meeting summaries and action-item lists for clients almost immediately. It's also unlocked work I couldn't take on before, like long-form interviews and oral histories that move straight from recording to finished written pieces without the manual transcription bottleneck. > > **Cons**: Transcription accuracy dips with heavy crosstalk, strong accents, or a lot of industry-specific jargon and proper nouns, so I still have to review and clean up names and technical terms before anything client-facing goes out. The bot joining calls can also feel intrusive in more sensitive or informal conversations, and I occasionally wish the speaker labeling were sharper when several people are on a call. > > Overall it's become one of the most valuable tools in my consulting practice. For a lean firm juggling multiple client engagements, being able to trust that every conversation is captured, searchable, and ready to turn into deliverables is real leverage, not just a convenience. It's changed how I work — I stay present in meetings, produce summaries faster, and have a searchable record I can return to weeks later when a question comes up about what was decided. The occasional transcription cleanup is a minor cost against how much time and mental load it saves. ----- ### "Deceptive business practices - be very careful" — 2.0/5 > **Sarah** | *4 June 2026* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Getting notes on my meetings frees me up from writing everything down on paper and transcribing it. It works across my meeting platforms, so I do not have to rely on being in Zoom to get my notes. Summaries appear to be reasonably accurate, enough for my usage. > > **Cons**: Customer service (chat bot and email only, no phone number and no access via FB) Deceptive practices - bait and switch on minute limits Storage limits / turning off transcription Mildly intrusive attendance in meeetings > > I signed up for a free account to test the service before committing to a paid account. I signed up on the website, being told I had 800 minutes of stored minutes. After I hit 500 minutes, I was told I was over my limit and I then noticed my account had a 400 minute limit. I contacted customer service via email and was told this was wrong and should be 800 minutes and would be fixed soon. It wasn't, so ultimately, they escalated it to tech support but the number still did not change. In the mean time, I got my minutes down to 300 and proceeded, so I could get recent transcripts, expecting the number to be corrected. Then I got an email from a CS Rep stating that I only get 400 minutes as a new customer and the 800 was an old limit. I suggested that they change the website, then if this was truly an official change. I got in touch again today to see where we stood as I am now, again, over my 400 minute limit, and, despite the website (as of today, a week later), their chat bot (again, today), their initial review of my question via email, Google, review sites, all saying I should get 800 minutes of stored minutes, I am being told, again, that I get only 400 as I am a new customer and they changed the limit. I find this deceptive, as everyone/place EXCEPT this one CS rep tells me I should have 800 minutes. Even after pointing out that they still promise 800 minutes to new subscribers on their website. Additionally, the stored-minute limit is total storage, not a monthly allowance. That part makes sense, since it encourages users to regularly clean out their accounts. However, once the limit is reached, all transcription stops. I deleted several meetings, expecting that this would allow the system to transcribe older meetings so I could review them before deciding what else to delete. Instead, the system still will not transcribe any meetings, which effectively makes the service unusable. The only way I can get the summaries is to delete important meetings I need notes for or pay what now feels like a ransom. I was expecting to upgrade after a one month trial but these customer service issues reflect business practices I most likely will not support. ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.ie/software/197037/fireflies?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/197037/fireflies) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data