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What Is People First?

People First is a single platform enabling HR teams to deliver a better employee experience, streamlining monotonous tasks, creating a unified culture and elevating HR's strategic value in the business.

Who Uses People First?

People First is suitable for businesses of all sizes that want to deliver a better employee experience.

People First Software - People First payslip
People First Software - People First progress
People First Software - People First news feed
People First Software - People First dashboard
People First Software - People First people products

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Reviews of People First

Average score

Overall
4.1
Ease of Use
4.5
Customer Service
4.3
Features
4.1
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
38%
4
44%
3
13%
1
6%
Libby
HR Business Partner in UK
Pharmaceuticals, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great system with lots of support

5.0 last year

Comments: Really good. [sensitive content hidden], who help gone through all of build and training with us has been absolutely fantastic, could not have been better. He is so helpful and patient and always there to answer any questions we have. [sensitive content hidden] has gone through the whole build and upload with us in a simple, logical way, showing us how to do every step which has meant that going forward we will know how to make any changes etc. We have received lots of regular support and help where needed and the system is great and easy to use.

Pros:

Ease of tracking employee changes and team changes. Integration has been really good and we have had a lot of support. For us, information linking to payroll has been key.

Cons:

Only tiny things which we will add to the suggestions tracker, e.g the ability to only send weekly digest to certain people

MHR Response

last year

Hi Libby. Thank you so much for taking the time to leave a review. We're so pleased you are enjoying using People First and your implementation, training, and support have been a success. If you're not already, please feel free to join our People First Customer Group on LinkedIn to keep up to date with any new updates from the team. Thanks, Ashleigh.

Kingsley
Group Head of People in UK
Construction, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

People First Review

4.0 last year

Comments: positive experience, and I can see that you are willing to develop and improve the product.

Pros:

Ease of use, recognition and social features for interaction and engagement

Cons:

Timesheet tracking for projects against hours worked

MHR Response

8 months ago

Hi Kingsley. Thanks for the feedback and we're really pleased you've had a positive experience. We are starting some development work on WFM that will include the addition of a recipient code, which will allow you to allocate time to a code. Hopefully, this will help. Thanks - Lydia.

Barney
People Manager in UK
Food Production, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Back alley internet

1.0 last year

Comments: Frustrating, basic product, limited capabilities of modern-day HR systems

Pros:

There are some common features you would find on most HRIS products e.g. recognition, communities. I am unsure what I am missing from other reviews that appear on here.

Cons:

- Inability to customise lots of things- Sign up and onboarding flow is not user friendly- Onboarding flow is barely even a flow, it's just people assigning themselves a password...- General interface is not intuitive - You aren't able to store documents on people's profiles without having to create a 'Card' on their profile, which either means documents are disorganised or not in one place. Still using local file system as it's easier.- I have yet to find an automation I can use to reduce admin of my job- Consistent problems with employees signing up, signing up and then having to resign up at a later date- Customer support is limited, if you want their help, you either have to find it yourself or it gets 'credited' out of your allowance. Bizarre. - The data exports are really limiting and non-customisable. For example, if I want salary, job role, email address, and address in one sheet, I have to collate various different ones.

MHR Response

8 months ago

Hi Barney. We're sorry you've not enjoyed using the software to date. We've got some feature-led information below that will hopefully help: User Sign Up - The journey can depend on what you are using as an IDP. If you have your own, then it's not something we control. If you are using ours, I agree it is clunky and something we plan to address next year. Documents - Document attachments are available on most cards, this way you are attaching a document to the context and therefore simple to find. There is no need to create cards to store documents as standard document attachments are available. Exports - We are currently working on a tool that will be available later this year to allow you to manipulate and create your own reports. We've escalated your feedback to our Head of Product and if you are still a customer, we would love to discuss your feedback in more detail and tell you about our plans. Please get in touch directly via [email protected]. Thank you - Lydia.

Jo
Jo
HRBP in UK
Verified LinkedIn User
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

People First has made my life as an HR manager so much easier!

4.0 7 months ago

Comments: People First is quickly facilitating HR admin and is ensuring that managers have the information they need to support their teams.

Pros:

People First facilitates our ability to gather HR data that informs business decisions. Employees are able to undertake regular HR processes easily; and the focus on engagement and communication allows us to improve information exchange and celebrate achievements. In short, it's made my life as a standalone HR manager so much easier!

Cons:

As an administrator of the system, tasks are not as useful as they could be since it is not possible to receive notifications. From an employee perspective, feedback suggests that navigating the tabs and pages is sometimes difficult.

MHR Response

7 months ago

Hi Jo, thank you so much for taking the time to leave a review. We're delighted that People First has made your life as an HR manager easier! We are currently in the process of introducing a series of navigation changes in response to feedback from our customers. These changes are focused on simplifying the News feed, employee profiles, and promoting your Teams content, with the aim of making it as intuitive and straightforward as possible for employees and line managers to find and execute actions. We would be more than happy to share the new designs with you if you reach out to your Account Manager. Please continue to provide feedback on your thoughts and ideas to the team; it is highly valued. Thanks - Lydia

Alan
Human Resources Manager in UK
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

People First

4.0 last year

Comments: Overall we are very happy with People First. Everyone at MHR is so helpful and so willing to listen to ideas, no matter what it is we ask for or suggest. Working with MHR feels like they are part of our business in some respects and that they have desire for us to be successful by using People First in the best way possible.

Pros:

It has improved our internal communication, given us one central point for team information and allowed us to manage the whole recruitment process using one system

Cons:

It's difficult to pick something that we like least. Some of the options regarding the management of the news feed could be improved

MHR Response

last year

Thank you so much for taking the time to leave a software review of People First, Alan. Please continue to share any feedback or ideas for improvement with your account manager and the product team here at MHR, either in your usual channels or on the People First Customer group on LinkedIn. It is so valued. Thanks.