Jira

Complete Project management Solution

Comments: It's a great all in one agile tool. It's easy to use and very powerful. Jira has a lot of integrations.

Pros:

I've been using Jira for over 12 years. The software has grown and improved over time. Jira remains a leading product in class.

Cons:

The billing is a pain. Bitbucket is separated out and it's hard to manage the different accounts. The billing panel needs to be easier to use.

Alternatives Considered: ClickUp

Reasons for Choosing Jira: Azure Dev ops was quite expensive and the user management is painful

Switched From: Azure DevOps Services

Reasons for Switching to Jira: Jira is purpose built for Agile. Click up is one of those do everything tools.

Jira is great tool for agile teams

Comments: Overall, Jira has some great features for project leaders but this product can be difficult to transition to due the lack user research on Atlassian's part. The transition can be slow and tough but once the teams are trained up the tool, the tool can become invaluable to work with.

Pros:

Jira helps team discover agile foundations with the guide of a scrum master or project leader. The sprints provide guardrails to teams take smaller chunks of work. Jira provides a centralized location to work in and can reduce the amount of communication gaps.

Cons:

The greatest opportunity Jira has is that the user experience is rough in the fact that the product needs in-depth training to properly use it. For example, there aren't any youtube tutorials or best practices documents on why the end user would use label or a component. Most project leaders I know do not have a standardization why they use that and it causes confusion on project teams. The product isn't a plug and play, it is more that any user will need several lessons on simple actions such as creating a story, creating a Jira board, and creating Jira JQL. At the end of the day, there is a steep learning curve for this product and that increases the resistance for enterprise teams to go agile.

My views on Jira

Comments: overall it was a nice experience with Jira. Most of the teams have knowledge of how to use it is an advantage that saves some time in learning

Pros:

It has the capacity to manage multiple projects seamlessly and can cater to larger teams. It also has large userbase and easy to get help from the community

Cons:

Some features are not there and some are hard to use with the user interface being a little tricky

For all tickets, both internal and external, we use Jira

Comments: JIRA has powerful reporting features; for instance, you can quickly build dashboards to monitor the status of different bugs. It's easy to use and works well with other programs. Our software engineers have relied on JIRA for years, and they've never been happier with the software.

Pros:

Bug tracking and task allocation in software development are two areas where JIRA shines. Because of its adaptable nature, it may be fine-tuned to meet the specific requirements of any given project.

Cons:

There isn't anything to be critical of in JIRA. New users may find the process flow to be a bit challenging at first. The UI might use some modernization in terms of aesthetics.

Project Management is easier with Jira

Comments: For sprint planning, we utilize Jira. Jira's best feature is that when we've entered the necessary information the first time, the system will recommend it for us the next time.

Pros:

Our on-site team is able to keep track of defects and prioritize fixes with ease thanks to JIRA's bug tracking and project task tracking features. Since I oversee the distribution of resources across several clients and projects that employ shared resources, Kanban boards allow me to keep track of how much time each activity takes on its own.

Cons:

Mobile access is a bit challenging when it concerns browser-based usage. One of the most effective methods of dealing with this is to create a high-quality user experience apart from any mobile app.