--- description: Learn more about Knowmax price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Knowmax Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Knowmax](/software/192775/knowmax) # Knowmax Canonical: https://www.capterra.ie/software/192775/knowmax Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/192775/knowmax?page=2) > Knowmax is an AI-backed KM that automates knowledge management \& assists your CX experts with AI to deliver stellar CX across channels. > > Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Knowmax? Knowledge Managers, CX Leaders, Customer Service Professionals, Contact Center Managers, Call Center Heads, Digital Transformation Leaders ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kochar Tech - **Location**: Gurugram, India - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$14.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The price is per module - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, Dutch, English, French, Italian, Spanish - **Available Countries**: Australia, Brazil, France, Germany, Italy, Kuwait, Malaysia, Mexico, Netherlands, New Zealand, Oman, Philippines, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland and 6 more ## Features - Access Controls/Permissions - Catalog Management - Collaboration Tools - Content Management - Customisable Branding - Customisable Templates - Discussions/Forums - Feedback Management - Full Text Search - Knowledge Base Management - Knowledge Management - Multi-Language - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Self Service Portal - Surveys & Feedback - Text Editing - Third-Party Integrations - User Management ## Integrations (8 total) - Ameyo - Freshchat - Freshdesk - GENESYS - Google Chrome - Salesforce Starter - Talkdesk - Zendesk Suite ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Knowledge Management Software](https://www.capterra.ie/directory/30094/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.capterra.ie/directory/30094/knowledge-management/software) - [Knowledge Base Software](https://www.capterra.ie/directory/32454/knowledge-base/software) ## Alternatives 1. [Confluence](https://www.capterra.ie/software/136446/confluence) — 4.5/5 (3663 reviews) 2. [Microsoft SharePoint](https://www.capterra.ie/software/1167/sharepoint) — 4.4/5 (5412 reviews) 3. [Notion](https://www.capterra.ie/software/186596/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.capterra.ie/software/145390/guru) — 4.8/5 (639 reviews) 5. [Slack](https://www.capterra.ie/software/135003/slack) — 4.7/5 (24046 reviews) ## Reviews ### "Outstanding Knowledge Base System with Exceptional Vendor Support" — 5.0/5 > **Fahad** | *21 July 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: We have been using the upgarded knowledge base system for several months now, and it has truly transformed the way our team accesses and shares information. The intuitive interface makes it incredibly easy to find answers quickly, reducing downtime and boosting productivity across the board. Our employees and customers alike benefit from the clear, well-organized articles and resources. > > **Cons**: A common downside of knowledge bases is that they require regular updates and maintenance to ensure information remains accurate and relevant. > > Overall, this knowledge base system has become an indispensable tool for us, thanks to its powerful features and the exceptional support behind it. Highly recommended for any organization looking to improve knowledge sharing and customer service ----- ### "Knowmax Review from Ashutosh" — 4.0/5 > **Ashutosh** | *22 April 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Simple and easy to understand the product on which anyone is working . > > **Cons**: Sometimes the D-tree changes get delayed to reflect, or do not reflect \& admin view need to made more usefriendly > > For the new user in the system to understand any process is easy from the user end. However, required support in making user user-friendly from the Admin view ----- ### "Senior Manager Quality Assurance" — 5.0/5 > **Fathimath** | *23 April 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Knowmax has been a reliable partner for nearly five years, helping our agents provide faster, more consistent support across channels. The platform is intuitive, easy to onboard with, and the team is responsive and open to feedback. It's been a strong fit for our digital-first approach. > > **Cons**: We’d love to see more AI-driven features and support for our local language. Individual license-based pricing made us consider initially, but the value it’s brought to our knowledge management has made it worthwhile ----- ### "Knowmax - Review - Promit" — 4.0/5 > **Promit** | *19 August 2024* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Reports are simple and easy to understand. > > **Cons**: The admin D-Tree creation page keeps changing as well as page gets blank wherein there is no prior information shared with us with respect to the changes or probable downtime. > > User view is good. But need to simplify further from admin standpoint. ----- ### "Knowmax Review- Tata Digital Limited" — 4.0/5 > **Tanaya** | *19 September 2023* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Ease of useNo limit on content additionAgility to use as per use > > **Cons**: Would like it more if it had more features than a Knowledge bass ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/192775/knowmax?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/192775/knowmax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data