What Is LegitFit?
All-in-one Software to...
➡️ Take Bookings & Payments Online
➡️ Manage Memberships & Packages
➡️ Streamline Communication with Your Clients or Members
LegitFit changes the way the fitness world connects. We believe that those who help people achieve their Health & Fitness goals deserve to be empowered to manage less & earn more.
We do this by offering businesses an affordable lightweight solution to automate their workflows, reduce cancellations & maximize their customers’ experience.
Who Uses LegitFit?
Fitness & Wellness Businesses
Where can LegitFit be deployed?
- Yes, has free trial
- Yes, has free version
LegitFit has a free version and offers a free trial. LegitFit paid version starts at €45.00/month.Pricing plans
LegitFit videos and images
Features of LegitFit
- Appointment Scheduling
- Attendance Tracking
- Billing & Invoicing
- Calendar Management
- Class Management
- Class Scheduling
- Client Management
- Client Portal
- Client Profiles
- Communication Management
- Contract/License Management
- Electronic Payments
- Employee Management
- Fitness Plan
- For Dance Studios
- For Gyms
- For Yoga/Pilates Studios
- Group Scheduling
- Membership Management
- Mobile Access
- Mobile App
- Online Booking
- Online Payments
- Online Registration
- Payment Processing
- Point of Sale (POS)
- Reporting & Statistics
- Staff Management
- Team Management
- Visitor Management
Reviews of LegitFit
It’s all about the costumer service
Comments: I can take less calls for people booking in and once clients book ahead, they’re more likely to stay committed to coming
Easy to use. I can either do it from my phone or laptop so quickly in a matter of seconds.
There was a trade off between ease of use and a few options that we will ask about that might help us have a better experience but everything we bring up with the company liaison gets addressed
Reasons for Choosing LegitFit: Both cost and ease of access to costumer care. I found it both difficult to get hold of the previous software company and there availability was restricted more to American hours. There local contact number was always busy.
Switched From: Mindbody
Reasons for Switching to LegitFit: Truth is they made contact and we’re very personable and if it didn’t work out, it was easy for me to walk away. I’ve stayed because they kept there side of the bargain
2 months ago
Thanks for the review Paul - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO
You won't regret choosing LegitFit
Comments: In the almost 2 years I have been with LegitFit I think I have had to contact them twice about something. Not only do they get back to you straight away, but they will actually voice note you!! The other platforms I dealt with I would be waiting a minimum of 4 days (They were more expensive and I paid extra for a premium customer service experience with one of them)
Ease of use and customer service is outstanding. Having used other platforms before, I can't fault LegitFit on the time and effort they have given us. The other platforms I previously used were quite complicated so using LegitFit has been a lifesaver and saves hours on scheduling.
Can't change the price on packages created so if we have a sale on something we have to create an entire new package (not difficult but just takes awhile).
Alternatives Considered: Momence
Reasons for Choosing LegitFit: I was with Glofox when I switched. They were expensive, complicated and would takes days to respond to queries. Not ideal when we are trying to sort issues for clients.
Reasons for Switching to LegitFit: Firstly I met them in their research phase of the product. Liked them and was always hoping to work with them. Their price point is better for small business. Their customer service can't be beaten. The platform is super easy to use and just as easy to set up. They are still quite a new business and can do the same as the other platforms I have used and they are adding to this constantly.
2 months ago
Thanks for the review Brenda - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. We're looking at new ways to update pricing so keep an eye out for updates! Ryan Co-founder & CEO
Great customer service, some quirks
I've been with LegitFit for about 3 months. I am a sole proprietor with a studio that does one thing, private training sessions. For the most part, LegitFit is easy for my clients (and me) to understand and use compared to other booking services, and I do appreciate Ian's help.
There are some quirks that are quite annoying and most seem related to time. Once they get sorted out, I believe this will be a great booking platform. The first issue which I brought up about 3 months ago relates to time. I have set the time zone for the studio, but clients get reminders that their appointments are scheduled for totally different times (ie I have put their appointment in for 5pm on a Wednesday, and they get an e-mail saying their appointment is at 1am on Thursday). I've been told to have clients set their time zone, but I don't believe they should have to. If they are booking in person services it should automatically be set to the studio's time zone. I was surprised to have a new client experience this. I had not met the client yet, so something like this negatively impacts their perception of me because it looks like I can't book them in correctly to a session. When I was one time zone updating scheduling for a session while on vacation, I set the time to to something like 10:30am (which is when the client requested the session) but when I came back to my time zone, it showed the session at 9:30am. When I've been updating recurring sessions that are on a Wednesday, sometimes for no apparent reason they'll show up on Tuesdays and I'll have to edit it again and unselect the Tuesday option (even though that was never selected by me to begin with). I'd love to see financial reports in a little more detail
Reasons for Choosing LegitFit: My Best Studio was way too complicated.
Reasons for Switching to LegitFit: Ease of use
4 months ago
Hi Allison, Thanks so much for the review and for bringing these quirks to my attention. As we've begun moving into new countries there are a few teething issues that we need to resolve but I appreciate your patience and our team is actively working on things. One of our team was in touch in the meantime I believe so hopefully that helped! Kind regards, Ryan
Superb Software & Support
Comments: LegitFit’s customer service always goes above & beyond regardless of the size of your organisation.
Easy to use for both provider and client. Great value for money compared to similar products and without a doubt, the best customer service around. Highly recommend.
Not a dislike but the product is constantly improving and developing so just keeps getting better with time and clients are constantly being kept updated, informed & consultant about these improvements.
Alternatives Considered: Glofox
Reasons for Choosing LegitFit: Better price and far superior customer service with LegitFit
Switched From: Mindbody
Reasons for Switching to LegitFit: Customer service, price & ease of use.
2 months ago
Thanks for the review Orla - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO
Abs Solution Fitness
Comments: Great bunch to deal with, v professional group and very helpful
Seamless changeover from another supplier. Great help from customer support
Payment tracking can sometimes be tricky. Pro rata membership payments would be a great help
Alternatives Considered: Zen Planner
Reasons for Choosing LegitFit: Really unhelpful, little or no irish customer support
Switched From: Glofox
Reasons for Switching to LegitFit: They were an Irish startup and I wanted to support home grown talent
2 months ago
Thanks for the review Neal - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Will look into the pro-rate for you! Ryan Co-founder & CEO