17 years helping Irish businesses
choose better software

What Is Commusoft?

Maximize your commercial and residential operations with Commusoft’s field service software. Our platform makes it easy to organize everything from job created to the final invoice. You can win more installation quotes, personalize maintenance contracts and schedules, and expertly react to emergency call-outs. Our clients effortlessly manage customer relationships with self-service options and reduce admin burdens by automating their most complex processes. Plus, custom invoicing types and integrated payment solutions ensure you see profits sooner.

Discover why 10,000+ contractors, spanning the electrical, HVAC, plumbing, and facility maintenance industries trust Commusoft to harness their business’s growth

Who Uses Commusoft?

Commusoft offers a complete solution for commercial maintenance, enhancing operations and minimizing errors. Easily schedule and dispatch jobs to in-house teams and subcontractors remotely.

Commusoft Software - Easily manage multi-site clients, and track communications, contracts, service reminders, and invoicing history against specific locations.
Commusoft Software - Ensure internal processes are met by enabling technicians to fill out digital inspection forms, site safety checklists, or job workflows while on site.
Commusoft Software - Equip techs with everything they need to quickly get the job done and provide unmatched customer service.
Commusoft Software - Boost recurring revenue and ensure no appointment is missed by automating regular visits with personalized PPM calendars for each client you serve.
Commusoft Software - Schedule crews efficiently by automating recurring jobs, and quickly respond to reactive maintenance with GPS tracking and route optimization.

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Reviews of Commusoft

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
20%
3
2%
1
1%
Robert
Robert
Director in UK
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect Management System

5.0 3 years ago

Comments: Commusoft is an excellent tool for my business and I couldn't be without it now. Customer support are brilliant.

Pros:

Everything can be kept in one place, job specific information, reports, certificates & photos. This really helps the engineers on site when carrying out the work.

Cons:

Some time keeping features. It only logs travel when travelling to the job, not returning.

Ali
Admin in UK
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Commusoft Software User Review

5.0 6 months ago

Pros:

5 stars! This software is a lifesaver! It keeps our business running smoothly. We can do everything we need in one place: invoices, scheduling, and keeping track of the engineers. Plus, the invoices look great and the reminders on invoices and PPM mean no more late payments or maintenance! Big time saver. Customer service is fantastic, always there to answer our questions quickly. Highly recommend!

Cons:

On the customers profile, I would prefer to have an option where we are able to select if the customers have a contract with us or not. If so, it would then allow us to input how long the contract period lasts. This will enable us to keep track of which clients have contracts with us and for how long.

Martin
Heating engineer, Director in UK
, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Experience with commusoft

3.0 8 years ago

Comments: When you first start you should be given more one to one help, then mistakes wouldn't happen.
Bit disappointed with the diary and other features, cant understand why I've not been set up on the new system yet which looks a lot better.
Seem to be having lots of problems with the two systems together quick books and commusoft.

Pros:

Customer data base, quick to find out what you have done at a property,

Cons:

need more training on how to use the software, now ive been using it a while, I'm sure there is plenty of bits I'm not using that I could be using

Commusoft Response

8 years ago

Hi Martin, we appreciate users have different roles/skills within a business, so we provide users access to our knowledge base which contains videos/guides about how to use the system. We have training programmes for 1-2-1 training, walking clients through the system and provide consultation on how to adhere to best practises when using the system. Let me know if you want more details. I've checked with the technical team regarding QB and cannot see open tickets with you on this, please email [email protected] who will be happy to help. As much as we would love to have all our clients on the new version, the process is not a simple software upgrade and much more like moving from one software to another. This means the process is longer and more complex. We¿ve already started migrating clients as part of the beta program so we can make sure we are ticking all the boxes as your data is important to us, as it is to you.

Abdur
admin in UK
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simple to use

5.0 4 months ago

Pros:

we have been using for a long time, is simple to use.

Cons:

i wish there was a way of deleting attachment in bulk instead of one at a time

Waleed
Office Manager in UK
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Using Commusoft as a Property Maintenance firm.

5.0 8 months ago

Pros:

The ease of scheduling jobs for our engineers. The system allows our engineers to have the Commusoft app on their phones to see their diaries and fill out job updates for the team in the office to have all in one place. We can then send out job reports and invoices from the Commusoft system straight to clients.

Cons:

Storage issues arise from time to time which require us to individually go into old jobs and delete pictures/videos.