---
description: Learn more about Novagems price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Novagems Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

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> Manage Staff Scheduling, Time Tracking \& Payroll With One Simple App
> 
> Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Novagems?

Novagems is used by every shift-based industry. But is popular amongst security, cleaning, healthcare, and retail with features like employee scheduling, tracking, and payroll across many locations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 20 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Novagems
- **Location**: Burnaby, Canada
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Please contact Novagems directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Germany, India, Ireland, Mexico, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Asset Tracking
- Attendance Tracking
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Customer Database
- Employee Database
- Employee Management
- Event Management
- GPS
- Geofencing
- Historical Reporting
- Investigation Management
- Job Management
- Mobile Access
- Payroll Management
- Performance Management
- Real-Time Monitoring
- Real-Time Updates
- Reporting/Analytics
- Routing
- Security Management
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Status Tracking
- Time Off Management
- Timesheet Management
- Visitor Management
- Work Order Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Physical Security Software](https://www.capterra.ie/directory/30595/physical-security/software)

## Related Categories

- [Physical Security Software](https://www.capterra.ie/directory/30595/physical-security/software)
- [Service Dispatch Software](https://www.capterra.ie/directory/30059/service-dispatch/software)
- [Workforce Management Software](https://www.capterra.ie/directory/30210/workforce-management/software)
- [Employee Scheduling Software](https://www.capterra.ie/directory/30756/employee-scheduling/software)
- [GPS Tracking Software](https://www.capterra.ie/directory/31399/gps-tracking/software)

## Alternatives

1. [Connecteam](https://www.capterra.ie/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Wageloch](https://www.capterra.ie/software/196911/wageloch) — 4.5/5 (265 reviews)
3. [Findmyshift](https://www.capterra.ie/software/115536/findmyshift) — 4.6/5 (1180 reviews)
4. [7shifts](https://www.capterra.ie/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews)
5. [QuickBooks Time](https://www.capterra.ie/software/148488/tsheets) — 4.7/5 (6996 reviews)

## Reviews

### "Novagems Security Guard Software" — 4.0/5

> **Albert** | *7 August 2024* | Security & Investigations | Recommendation rating: 8.0/10
> 
> **Pros**: Combines schedluing and employee monitoring into one easy to use software.
> 
> **Cons**: Can be glithcy, goes down for a few miutes at a time.
> 
> Great customer service and decent software at a reasonable price.

-----

### "Completely Satisfied" — 5.0/5

> **Nicholas** | *17 April 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks.
> 
> **Cons**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue.
> 
> Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently.

-----

### "Not the Best, Not the Worst" — 3.0/5

> **Scott** | *6 August 2024* | Security & Investigations | Recommendation rating: 4.0/10
> 
> **Pros**: Still currently learning the system right now.
> 
> **Cons**: In the inability to create a working and master schedule.
> 
> 3 out of 5, too time consuming when dealing with 120 officer's schedules that cannot be rolled over in a single batch

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### "Great all inclusive program" — 5.0/5

> **Travis** | *5 April 2024* | Security & Investigations | Recommendation rating: 9.0/10
> 
> **Pros**: This program combines the features of multiple software programs, such as patrol, scheduling, GPS monitoring, and timesheets, into one. This has greatly increased accountability for our employees and organization. The versatility of the features allows you to customize it to your individual needs.
> 
> **Cons**: There were some bugs in the beginning, but the support team fixed them promptly. There are some additional reporting features that would help our organization, and I know the support team is working to implement them.
> 
> Novagems allowed us to consolidate several technology platforms into one. It has a lot of versatile features and is easy to use. Novagem customer support is extremely friendly, responsive, and communicative.

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### "Great software" — 5.0/5

> **John** | *5 April 2024* | Security & Investigations | Recommendation rating: 8.0/10
> 
> **Pros**: We love the ease of use, the editable geofence, the ability to schedule guards easily, and open up new job sites and get guards set up.
> 
> **Cons**: Probably one of the most important things that it lacks is that we cannot really do parking management. For instance, if you needed to document a license plate during a report, you cannot look up that info based on the license plate. You may need to see prior violations in the past but you can't do this. But, the rest of the app makes up for some of this.
> 
> We love dealing with Novagems, especially \[sensitive content hidden\] They have always surprised us with their customer support and Novagems helps us in the current market stage that we are in.

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## Links

- [View on Capterra](https://www.capterra.ie/software/188725/novagems)

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| en-AU | <https://www.capterra.com.au/software/188725/novagems> |
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