---
description: Learn more about Leena AI price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Leena AI Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Leena AI](/software/187829/leena-ai)

# Leena AI

Canonical: https://www.capterra.ie/software/187829/leena-ai

Page: 1 / 2\
Next: [Next page](https://www.capterra.ie/software/187829/leena-ai?page=2)

> Auto-answer employee queries, and instantly resolve employee tickets and requests with Leena AI HR helpdesk.
> 
> Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Leena AI?

Organizations (with at least 500 employees) that want to improve employee experience, scale operations, and save on time and costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 13 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Leena AI
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Leena AI directly for pricing information.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bosnian, Catalan, Croatian, Danish, English, Estonian, French, German, Greek, Hindi, Irish, Portuguese, Romanian, Spanish, Thai, Vietnamese
- **Available Countries**: India

## Features

- AI/Machine Learning
- Action Management
- Alerts/Escalation
- Automated Routing
- Benchmarking
- Business Process Automation
- Chatbot
- Contextual Guidance
- Document Management
- Employee Database
- Employee Handbook
- Employee Management
- Employee Recognition Software
- Goal Management
- Intent Recognition
- Macros/Templated Responses
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Personalisation
- Pulse Surveys
- Question Library
- Reporting/Analytics
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Task Management
- Training Management

## Integrations (14 total)

- ADP Workforce Now
- Fusion
- Google Calendar
- Google Sheets
- Meta for Business
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- SAP Business One
- SAP SuccessFactors HCM
- ServiceNow
- Slack
- Summit
- Twilio

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)
- [Employee Engagement Software](https://www.capterra.ie/directory/30817/employee-engagement/software)
- [Onboarding Software](https://www.capterra.ie/directory/30819/onboarding/software)
- [Virtual Assistant Platforms](https://www.capterra.ie/directory/33535/virtual-assistant/software)

## Alternatives

1. [Deel](https://www.capterra.ie/software/205015/deel) — 4.8/5 (4265 reviews)
2. [Oracle Fusion Cloud HCM](https://www.capterra.ie/software/72011/oracle-hcm-cloud) — 3.9/5 (83 reviews)
3. [Centralpoint](https://www.capterra.ie/software/161470/centralpoint) — 4.6/5 (9 reviews)
4. [Connecteam](https://www.capterra.ie/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [BambooHR](https://www.capterra.ie/software/110968/bamboohr) — 4.6/5 (3108 reviews)

## Reviews

### "Icertis takes employee experience to new heights" — 4.0/5

> **Verified Reviewer** | *19 May 2022* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Over all the Bot is very intuitive, The Case Mgmt and Surveys and great to use.
> 
> **Cons**: Its going well, probably the Engage dashboard could be more better.
> 
> As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys. All of this has been easily possible, thanks to Leena AI.

-----

### "Development  area" — 5.0/5

> **prabhudatta** | *10 September 2020* | Chemicals | Recommendation rating: 9.0/10
> 
> **Pros**: User firendly
Ready to accept changes and improvise
> 
> **Cons**: Nothing as of now. Will share when will use the product more extensively.

-----

### "About Leena" — 4.0/5

> **Piseth** | *30 May 2022* | Business Supplies & Equipment | Recommendation rating: 8.0/10
> 
> **Pros**: It's easy to use. It runs on many platforms. Leena team is open to changes and improvement of the system.
> 
> **Cons**: The time it takes to make customization is lengthy.

-----

### "A milestone in the HR Tech journey of MX Player" — 5.0/5

> **Soumi** | *17 September 2020* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: Capability to automate all nine yards of HR, user experience and easy to customise
> 
> **Cons**: Too early to comment, deployment is not yet completed
> 
> Leena AI is an extremely exciting product in the HR Tech space. It's highly customisable, allowing the company to personalise the user experience as per their culture and demographic. The team is a bunch of  enthusiastic young Tech visionaries aiming to revolutionalise the industry like never before.

-----

### "Transforming Employee Experience" — 4.0/5

> **Soumya** | *16 December 2020* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Ease to use, Most HR use case were addressable,  Great support from the team
> 
> **Cons**: Limitation in terms of UX elements used to design
> 
> Good Product

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.ie/software/187829/leena-ai?page=2)

## Links

- [View on Capterra](https://www.capterra.ie/software/187829/leena-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187829/Leena-AI/> |
| en-AE | <https://www.capterra.ae/software/187829/leena-ai> |
| en-AU | <https://www.capterra.com.au/software/187829/leena-ai> |
| en-CA | <https://www.capterra.ca/software/187829/leena-ai> |
| en-GB | <https://www.capterra.co.uk/software/187829/leena-ai> |
| en-IE | <https://www.capterra.ie/software/187829/leena-ai> |
| en-IL | <https://www.capterra.co.il/software/187829/leena-ai> |
| en-IN | <https://www.capterra.in/software/187829/leena-ai> |
| en-NZ | <https://www.capterra.co.nz/software/187829/leena-ai> |
| en-SG | <https://www.capterra.com.sg/software/187829/leena-ai> |
| en-ZA | <https://www.capterra.co.za/software/187829/leena-ai> |
| fr | <https://www.capterra.fr/software/187829/leena-ai> |
| fr-BE | <https://fr.capterra.be/software/187829/leena-ai> |
| fr-CA | <https://fr.capterra.ca/software/187829/leena-ai> |
| fr-LU | <https://www.capterra.lu/software/187829/leena-ai> |
| ko | <https://www.capterra.co.kr/software/187829/leena-ai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Leena AI","description":"Leena AI HR helpdesk is an AI-powered conversational platform that helps enterprises automatically answer employee queries, streamline day-to-day HR operations, quickly resolve employee tickets, and manage employee requests on the go.It automates the entire HR helpdesk and brings it on a single interface by seamlessly integrating with the existing HRIS and internal systems. Leena AI acts as a virtual HR assistant that helps you achieve excellent HR efficiency &amp; boost overall employee experience","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/abf1224d-8f63-4756-922c-08505f1604e1.png","url":"https://www.capterra.ie/software/187829/leena-ai","@id":"https://www.capterra.ie/software/187829/leena-ai#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":13},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ie/software/187829/leena-ai#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Leena AI?","@type":"Question","acceptedAnswer":{"text":"Leena AI HR helpdesk is an AI-powered conversational platform that helps enterprises automatically answer employee queries, streamline day-to-day HR operations, quickly resolve employee tickets, and manage employee requests on the go.It automates the entire HR helpdesk and brings it on a single interface by seamlessly integrating with the existing HRIS and internal systems. Leena AI acts as a virtual HR assistant that helps you achieve excellent HR efficiency & boost overall employee experience","@type":"Answer"}},{"name":"Who Uses Leena AI?","@type":"Question","acceptedAnswer":{"text":"Organizations (with at least 500 employees) that want to improve employee experience, scale operations, and save on time and costs.","@type":"Answer"}}]},{"@id":"https://www.capterra.ie/software/187829/leena-ai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Leena AI","position":3,"item":"/software/187829/leena-ai","@type":"ListItem"}]}]}
</script>