What Is WooCommerce?

Web-based open source eCommerce platform that helps in the creation of online store with themes, payment, shipping options & more.

Who Uses WooCommerce?

eCommerce platform that helps small to large sized retail outlets manage multiple customer accounts, payments, orders, inventory & store.

WooCommerce Software - 1
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WooCommerce Software - 3

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Reviews of WooCommerce

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.0
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Marco
Marco
IT Administrator in Ecuador
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

An e-commerce dinosaur

5.0 2 months ago New

Pros:

Installing it and keeping it updated is extremely easy because it is found on any hosting that runs WordPress; there are many third party extensions in the Marketplace to add any functionality required, a Google search helps to find the required extension and lately several payment platforms have plugins to install it and you can use it with WooCommerce.

Cons:

Some extensions or add-ons are expensive and have no trial version and in some cases are developed for a specific version of woocommerce.Adding products manually is tedious, but luckily there are templates to upload products, but they are very complicated to fill in until you do trial and error, it uses its own ID which does not allow you to edit it or understand how to configure it if you need to integrate with any CRM.

Kgaile
CEO in South Africa
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

WooCommerce Review - The Most Powerful E-commerce Plugin for WordPress

5.0 last month New

Comments: WooCommerce is a powerful e-commerce plugin that offers a wide range of features and benefits. It is easy to use, highly customizable, and offers a large community of users and developers. However, it can be complex for beginners, can be expensive due to add-ons and extensions, and may sometimes have performance issues. Overall, WooCommerce is an excellent choice for users who want to build and manage an online store on their WordPress website.

Pros:

User-Friendly: WooCommerce is a user-friendly plugin that is easy to set up and use. It comes with a user-friendly interface that allows even non-technical users to set up an online store with ease.Highly Customizable: With WooCommerce, users have complete control over the appearance and functionality of their online stores. There are thousands of themes and plugins available that can be used to customize the store to meet specific needs.Large Community: WooCommerce has a large community of developers, designers, and users who are constantly working to improve the plugin. This community offers support, documentation, and resources that can be useful in building and managing an online store.Security: WooCommerce takes security very seriously and is updated regularly to ensure that it is secure and reliable.Integrations: WooCommerce offers a wide range of integrations with popular payment gateways, shipping providers, and other third-party services. This makes it easy to manage the store and streamline the checkout process.

Cons:

Complexity: While WooCommerce is easy to use, it can be complex for beginners. Some users may find it challenging to set up and customize their online stores, especially if they are not familiar with WordPress.Cost: While WooCommerce is a free plugin, users may need to pay for some of the add-ons and extensions. This can make the total cost of setting up and running an online store quite expensive.Performance: WooCommerce can sometimes be slow, especially if the website is hosted on a shared server or if it has a large number of products.

Cristina
Owner in Australia
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Mostly a pretty good platform for e-commerce.

3.0 7 days ago New

Comments: I am mostly happy with my decision to choose Woocommerce as my e-commerce platform as it has allowed me to start selling products in a short amount of time.

Pros:

Woocommerce was prettu easy to set-up and get running immediately on my site. The integrations with some plugins and apps can be tricky and you need to keep checking that things are functioning as they should and that customers can purchase products with ease.

Cons:

The free version does seem quite limited at times and adding code can be frustrating. The integrations with some plugins and apps can be tricky and you need to keep checking that things are functioning as they should and that customers can purchase products with ease.

Sharif
Owner & CEO in US
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good eCommerce Solution if You Want to Get out From Under a Limited Platform

4.0 2 months ago

Comments: WooCommerce is my go-to eCommerce solution and it works very well. There are only a few drawbacks that are worth the hassle to have such a full-featured option.

Pros:

By far the most beneficial part of WooCommerce is that it works on WordPress which means you're completely unlimited in your ability to customize the system how you like. With other eCommerce solutions such as Shopify or SquareSpace, you're stuck with whatever that have in their closed system whereas with WooCommerce the sky is the limit with what you can do.

Cons:

WooCommerce is a heavy plugin that adds a lot to a website and as a result, updates must be vetted in a test environment in order to be safe. This wasn't a problem a few years ago when WooCommerce only released updates once every 1 or 2 months. Over the last few years, they've begun releasing updates with no apparent schedule and sometimes you get multiple updates in the same week. This can be very disruptive and labor intensive for store owners to have to test the updates first and look for issues/bugs before going live with a new update just to have to do it all over again a few days later (sometimes even in the very next day).

Tolu
Tolu
Digital Marketing Consultant in Nigeria
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Woocommerce - Perhaps the best way to create an online store

5.0 2 months ago New

Comments: Overall, Woocommerce is one of the best ecommerce platforms available today. There are endless possibilities as to how you can customize and design your ecommerce store with Woocommerce. Though some addon might be pricey, you can get a store running smoothly without paying for extra addons. You have total control over your store, it is great for SEO and offers excellent functionality.

Pros:

Woocommerce is open source and accessible to as many people that can install Wordpress on their hosting account. When compared to other ecom platforms there are no monthly fees associated with Woocommerce and it is suitable for use whether you are creating a simple store or a large store. You can also edit and customize it to your taste or branding with the help of many readily built templates. You can create a store with different product variants, easily manage your inventory, add your own SKU (Stock Keeping Unit) number to each product, and include several payment options. Woocommerce is also suitable whether you are selling physical or digital products.

Cons:

Requires some extra plugins to optimally maximize its features some of which are not be free. Requires some level of technicality to setup.