17 years helping Irish businesses
choose better software
SKU IQ
What Is SKU IQ?
Save time with automated inventory management. Plans starting at only $35/month. With SKU IQ you can connect your POS (Square, Clover, Lightspeed) with e-commerce systems (Shopify, WooCommerce, Wix, BigCommerce) to synchronize data. Imagine one dashboard to manage sales, inventory and customers, eliminating double data entry. Get cross-channel analytics, help minimize overselling with automated quantity adjustments to give you more control with less work!
Who Uses SKU IQ?
Real-time inventory management software that helps retailers of all sizes connect (POS) point-of-sale with eCommerce sites quickly & easily. Manage all of your inventory in one dashboard with SKU IQ!
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Reviews of SKU IQ
Review for SKU IQ
Pros:
Easy to use, adding product through SKU IQ and it will sync to shopify and lightspeed
Cons:
It has some down times, and it won't sync until a day after.
skuIQ Response
2 years ago
Thank you for your feedback. The syncing delay you describe is not working as intended. We recommend you reach out to our support team and explain what's happening to get things fixed promptly. Our quantity syncing should be very close to real time.
TESHANIE IS AWESOME
Pros:
TESHANIE and her helpful customer service.
Cons:
i dont like that it doesnt talk both ways but thats not a big deal
skuIQ Response
4 months ago
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that Teshanie provided you with exceptional customer service—she truly is awesome! We understand your point about the two-way communication, and we appreciate your feedback. We're always looking for ways to improve, so your comments are invaluable. It’s great to know that our flat fee structure was a deciding factor for you as well. If you ever have any more questions or need further assistance, we’re here to help!
Do Not Use skuiq
Comments: Horrible. We lost significant business because the program didn’t work as advertised.
Pros:
It’s quicker than doing some things manually . That’s it.
Cons:
It’s insanely expensive and not tailored to individual businesses. It doesn’t work at times and there is 0 customer support even though the website explicitly states dedicated phone support.
skuIQ Response
2 months ago
Thank you for taking the time to provide your feedback, and we sincerely apologize for the challenges you've encountered with SKU IQ. We're deeply sorry to hear about the impact this has had on your business, as this is certainly not the experience we aim to deliver. Regarding customer support, we truly regret that our service fell short of your expectations. Our team strives to provide prompt and helpful assistance, and it's clear that we missed the mark in your case. We are currently reviewing our support channels to ensure every customer has access to the assistance they need, especially through the dedicated phone support you mentioned. In terms of cost and functionality, we understand that every business has unique needs, and we are always working to make SKU IQ more flexible and cost-effective for smaller retailers like yours. We value your insight and will take it into account as we refine our offerings. We'd love the opportunity to make things right. Please reach out to us d
Love the product so far
Comments: Quite good so far. Haven't used it realtime. Really look forward to seeing how the platform evolves.
Pros:
Moved everything over for Shopify great. Transferring images is huge benefit.
Cons:
Can't use with developer accounts in Shopify. Would like more control over individual features.
skuIQ Response
8 months ago
Thank you for taking the time to share your experience with SKU IQ! We're thrilled to hear that you love our product and that the process of moving everything over from Shopify went smoothly. We're especially pleased to know that our image transferring feature has been a significant benefit for you. We understand your concern about not being able to use SKU IQ with developer accounts in Shopify and your desire for more control over individual features. We're continuously working to improve our platform, and your feedback is invaluable in helping us prioritize our development efforts. We're excited to have you on board and can't wait for you to experience SKU IQ in real-time. Rest assured, we're committed to evolving our platform to meet the needs of our users like you. If you have any further questions or suggestions, please don't hesitate to reach out. We're here to help!
So far, so good, but TikTok Shop is developing into a bigger challenge than we had hoped
Comments: The reps are extremely helpful, while keeping your expectations real.
Pros:
Importing listings from Shopify to TikTok Shop
Cons:
Too early in the process to determine.
skuIQ Response
4 months ago
Thank you for sharing your experience with SKU IQ! We’re glad to hear that the importing process from Shopify to TikTok Shop has been smooth so far. It’s also great to know that our team has been able to provide helpful support while keeping expectations realistic. We understand that TikTok Shop can present unique challenges, and we're here to help you navigate them as best as we can. If you have any feedback or need further assistance as you continue using SKU IQ, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to helping you achieve your goals!
SKU IQ Review
Comments: For the most part it works, when it doesn't it is very annoying because I have to consult a support member to do things on the back end. They are always helpful but I should be able to have access to the features needed to fix it myself.
Pros:
It allows us to keep a more accurate live inventory
Cons:
Adding to an existing matrix often does not work.
skuIQ Response
2 months ago
Thank you for your feedback and for being a loyal customer of SKU IQ for over two years. We appreciate you taking the time to share your experience, and we’re glad that SKU IQ helps keep your live inventory more accurate. We apologize for the frustration you’ve encountered when adding to an existing matrix. It’s important to us that our users have full access to the features they need without needing to consult support for routine tasks. We are actively working on improvements to make these processes more seamless and user-friendly. In the meantime, we’re happy to hear that our support team has been helpful, though we understand the importance of giving you more control. If you have any further feedback or specific issues you’d like addressed, please feel free to reach out to us directly. We’re committed to continuously improving your experience.
Sku IQ Review
Comments: Somewhat positive in the beginning but many issues start to popup with lack of syncing for no reason
Pros:
Setup was easy and implementation is somewhat simple to setup
Cons:
There seems to be multiple issues with either the SKU IQ to TT/Shopify link or an issue somewhere else but the orders and stock tracking doesn't seem to always link back to shopify as it should
skuIQ Response
4 months ago
Thank you for sharing your feedback on SKU IQ. We appreciate your positive comments about the ease of setup and implementation. We’re sorry to hear that you’ve experienced issues with the syncing between SKU IQ, TikTok, and Shopify. It’s concerning to us that the orders and stock tracking haven’t been functioning as expected. We take these matters seriously and are committed to resolving them. Our team is actively working to address these syncing issues, and we’re here to support you throughout the process. If you haven’t already, please reach out to our support team with details about the problems you’ve encountered, and we will prioritize finding a solution. Thank you for bringing this to our attention, and we hope to improve your experience with SKU IQ moving forward.
SKU IQ Integration
Pros:
The set up was easy to integrate and when we had a problem their Customer Service was on hand to help.
Cons:
It takes a while to learn how to use the App but then that is true of all Apps that you add onto Shopify and/or Square.
skuIQ Response
4 months ago
Thank you for taking the time to leave a review! We’re glad to hear that you found the setup and integration of SKU IQ to be easy and that our customer service team was helpful when you needed assistance. We understand that getting used to new apps can take some time, and we appreciate your patience as you familiarized yourself with SKU IQ. We’re constantly working to improve the user experience and make our app as intuitive as possible. If you have any further questions or need additional support, please don’t hesitate to reach out. Thank you for your positive feedback, and we look forward to continuing to support your needs!
Thank you for Offering This Option
Comments: It is a very positive experience thus far. I open the store in the next month and am excited to have my inventory reflected internally as well as online.
Pros:
Quick to install, chat feature was great to start the bulk upload of my products
Cons:
I have zero dislikes at this point and assume that will stay the same.
skuIQ Response
4 months ago
Thank you for your wonderful review! We’re delighted to hear that you found SKU IQ quick to install and that our chat feature was helpful for your bulk product upload. It’s fantastic to know that your experience has been positive so far, and we’re excited for you as you prepare to open your store. We’re glad that SKU IQ meets your needs for syncing Shopify and Square. If you have any questions or need further assistance as you get started, don’t hesitate to reach out. We’re here to support you and look forward to continuing to be a part of your success. Thank you for choosing SKU IQ!
Getting started with SKU IQ
Comments: [sensitive content hidden] has been most helpful. I appreciated getting to speak with him to get set up
Pros:
[sensitive content hidden] has helped us set up SKU IQ and we are excited about getting started.
Cons:
Not sure yet but i am looking forward to using the product
skuIQ Response
4 months ago
Thank you for your positive review! We’re thrilled to hear that you’re excited about getting started with SKU IQ and that [sensitive content hidden] has been helpful in setting up the product. We’re glad to know that the initial experience has been smooth, and we appreciate your enthusiasm for exploring SKU IQ further. If you have any questions or need assistance as you continue to use the product, please don’t hesitate to reach out. We’re here to support you and ensure you have a successful experience. Thank you for choosing SKU IQ, and we look forward to working with you!
Excellent Customer service
Pros:
I had an outstanding customer service experience today at SKU IQ, all thanks to [sensitive content hidden]. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time.From the moment I reached out to SKU IQ, [sensitive content hidden] made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop.What truly stood out was [sensitive content hidden] willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable.Throughout the process, [sensitive content hidden] remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment.Thanks to [sensitive content hidden] efforts, my TikTok shop was up and running smoothly in no time. it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression me
Cons:
You hav to pay to upload more than 10 items
skuIQ Response
last year
Thank you for sharing your review of SKU IQ! We're thrilled to hear about your outstanding customer service experience, thanks to the exceptional assistance and dedication of our team member, [Sensitive Content Hidden]. We're delighted that [Sensitive Content Hidden] went above and beyond to make the entire process of setting up your TikTok shop seamless and hassle-free. It's wonderful to hear that she made you feel valued as a customer, providing expert guidance and patiently addressing all your queries. We're glad she exceeded your expectations by offering useful tips and insights to optimize your TikTok shop. We understand that the cost associated with uploading more than 10 items can be a concern. Our pricing structure is designed to support our ongoing development efforts and ensure the provision of high-quality service. However, we appreciate your feedback, and we're continuously exploring ways to provide flexible options that meet the needs of our users.
Why you SHOULD TRY SKU IQ
Comments: Overall, I am 100% satisfied with SKU IQ and will recommend to my other boutique friends
Pros:
The inventory management and the syncing to all of my platforms is the reason I tried and now I am addicted. I can't live without it.
Cons:
I haven't tried the report system yet, but I hope to try that soon
skuIQ Response
last year
We're thrilled to hear that you've found SKU IQ's inventory management and synchronization to be addictive and indispensable for your business. When you get a chance to try the report system, we hope you find it equally valuable. We greatly appreciate your recommendation to your boutique friends. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ, and we're delighted to have you as a satisfied customer!
It's so easy and I would definitely recommend
Comments: Amazing, so easy and quick with all I needed
Pros:
It's ease of use and customer support, and I would definitely recommend
Cons:
nothing, it worked great and I would definitely recommend
skuIQ Response
last year
Thank you for your concise and positive review! We're delighted to hear that SKU IQ's ease of use and customer support have met your expectations. Your recommendation means a lot to us. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help!
took all the struggle out of what i was trying to do
Pros:
customer service is unmatched. i was able to skip through the free trial so i could do the bulk push included in the annual plus plan. the dashboard is so convenient
Cons:
the only feature i wish were included was some way to sort products, alphabetically or by category.
skuIQ Response
12 months ago
Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our customer service played a crucial role in making your experience smooth and that the dashboard convenience met your expectations. We appreciate your feedback regarding the sorting feature for products. Your input is valuable, and we'll take it into consideration as we continue to enhance and improve SKU IQ. If you have any more suggestions or if there's anything else you'd like to share, please feel free to reach out. We're here to support your success and ensure your experience with SKU IQ remains seamless. Thank you for choosing SKU IQ, and we look forward to continuing to assist you!
TikTok Connection
Pros:
SKU IQ was easy to use, setting up time with a team member was simple and the team member we spoke to walked us through every step and was super helpful and kind
Cons:
We have yet to experience any cons utilizing SKU IQ
skuIQ Response
12 months ago
Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our platform was easy to use and that setting up time with a team member was a simple and helpful process. Our team strives to provide excellent assistance, and we're glad to know that your experience reflected that. We appreciate your feedback, and it's fantastic that you haven't encountered any cons so far. If you ever have questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your success with SKU IQ.
Customer Service
Pros:
The customer service was amazing. Very helpful and worked with me through all my issues
Cons:
my data was not removing from my pos to the ecommerce site
skuIQ Response
11 months ago
Thank you for sharing your experience with us. We're thrilled to hear that our customer service has been amazing and very helpful in addressing your issues. We understand the importance of seamless data transfer, and we apologize for any challenges you faced with data not removing from your POS to the ecommerce site. We take this feedback seriously and will investigate the issue to ensure a smoother experience for you. If you have any additional concerns or if there's anything specific you'd like us to address, please don't hesitate to reach out. We appreciate your feedback and are committed to providing the best possible support.
Sku IQ its really helpful
Comments: Really good and helpful costumer service.I'm new using the app and so far is a 10/10 the app provides all the information and tutorial you need to fulfill all your requests!
Pros:
i havent found any other app that make easy to import use and handle shipping to tiktop shop than sku iq
Cons:
maybe its a new app and is laking some reviews and information about the company
skuIQ Response
last year
Thank you for your review! We're delighted to hear that SKU IQ has been helpful for importing and handling shipping to TikTok Shop. Your feedback about the need for more reviews and information is duly noted, and we'll continue to work on providing valuable resources. We're also pleased to hear that you've had a positive experience with our customer service and find our tutorials helpful. If you ever have more comments or questions, please don't hesitate to reach out. We're here to support you and provide the information you need to succeed!
Sku IQ
Pros:
I've only been using SKU IQ for about a week now for my tiktok shop so I can't go too in-depth but what I can say is that the process was pretty easy. There was a few hiccups in getting everything synced properly but support has been there to help with every question I have! I'm super grateful.
Cons:
There are still a few glitches that need to be worked out. I had trouble pushing more products between platforms bc I was using the free trial even though I had already upgraded. Also, it does take a while to have the products syncing correctly which I had no idea so I thought something went wrong.
skuIQ Response
last year
Thank you for sharing your experience with SKU IQ. We appreciate your patience as you've been using the app for your TikTok shop. It's great to hear that our support has been there to assist with any questions or hiccups you've encountered. We're continuously working to improve the app and address any glitches, and your feedback is valuable in that regard. If you have more questions or encounter any issues in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!
Review by Krystal W.
Comments: Very good - will continue to use it.
Pros:
I like the seamless interface it offers. It allows for my products to be produced without any issues.
Cons:
The price - I think $45 a month is a high fee.
skuIQ Response
last year
Thank you for sharing your feedback. We're pleased to hear that you appreciate the seamless interface and the smooth production of your products with SKU IQ. We understand your concern about the pricing, and we appreciate your input. We're committed to providing value for our users, and your feedback helps us improve. If you ever have more comments or questions, please feel free to reach out. We're here to support you, and we're glad to have you as a user!
SKUIQ To Our Rescue
Comments: Overall it has been good. Waiting on an issue to be resolved with our account but support has been great at helping us thus far.
Pros:
It's ability to connect our Shopify and POS system together in live time.
Cons:
That you cannot have two POS systems connected at the same time.
skuIQ Response
last year
We're pleased to hear that SKU IQ has been able to connect your Shopify and POS system together in real-time, providing a valuable solution for your business. We understand the limitation of not being able to connect two POS systems simultaneously, and we appreciate your understanding in this regard. It's great to know that our support has been helpful in addressing your issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
The best most efficient way to keep me organized and get sales on tiktok shop
Comments: Its been amazing quick easy and efficient
Pros:
the ease and the customer service they thought me all i needed to know and walked me through the process in less then an hour
Cons:
nothing so far I actually havent had any inconvenience
skuIQ Response
last year
We're thrilled to hear that SKU IQ has been the best and most efficient way to keep you organized and drive sales on TikTok Shop. It's fantastic that our customer service team was able to provide you with the guidance and support you needed in such a short time. We're delighted to know that you haven't encountered any inconveniences, and we'll continue to provide you with a quick, easy, and efficient experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!
Amazing Customer Service
Comments: We have a few hiccups with set up but luckily customer support was outstanding!!
Pros:
I like how it integrates my shopify products and inventory to our tiktok shop.
Cons:
So far so good - we haven't used it long enough yet to notice this yet.
skuIQ Response
last year
We're delighted to hear that you find SKU IQ's integration of your Shopify products and inventory to your TikTok shop beneficial. It's great to know that you've had an amazing experience with our customer service in resolving any setup hiccups. If you ever encounter any issues or have more questions in the future, please don't hesitate to reach out. We're here to provide ongoing support and assistance. Thank you for choosing SKU IQ!
Excellent customer service
Comments: Overall my interactions with SKU IQ have been nothing but positive.
Pros:
I like the promptness and professionalism I was met with when I needed help.
Cons:
I have no complaints with any of the services I have received.
skuIQ Response
last year
Thank you for your excellent review of our customer service! We're thrilled to hear that you had a positive experience and that our team provided prompt and professional assistance when you needed help. Delivering top-notch customer service is a priority for us, and we're glad that we met your expectations in this regard. We appreciate your feedback regarding the services you've received, and we're delighted to hear that you have no complaints. Your satisfaction is of the utmost importance to us, and we're committed to ensuring that you have a seamless and positive experience with SKU IQ.
Excellent Product
Pros:
The simplicity of the app and how well it works with shopify
Cons:
No real issues, besides the duplicate orders at first
skuIQ Response
last year
We're pleased to hear that you find SKU IQ to be an excellent product and that it works well with Shopify. Your feedback is valuable, and we appreciate your understanding regarding the initial duplicate orders. If you ever have more suggestions or encounter any issues in the future, please feel free to reach out. Thank you for using SKU IQ!
Top tier
Comments: It was good , got answers I needed ,
Pros:
Customer service , user friendly , billed through my shopify app
Cons:
You have to go through e-commerce to get in contact with customer service .
skuIQ Response
last year
Thank you for taking the time to share your review of SKU IQ! We're delighted to hear that you consider us top tier. We're glad that you appreciate our customer service and find our app user-friendly. Providing excellent customer service is a priority for us, and we're committed to ensuring that you receive the assistance you need. We take note of your feedback regarding contacting customer service through e-commerce and will explore ways to improve accessibility in the future.
