Freestone

by Community Brands

Who Uses Freestone?

Freestone serves any organization that offers live event content as part of a continuing education strategy for members and constituents.

What Is Freestone?

Freestone is the industry's most relied upon live event platform to deliver content as part of a comprehensive education program. Enjoy turnkey webinars, webcasts and on-demand streaming through a fully-branded learning portal. Leverage interactivity tools like Q&A, group chat, real-time polling, surveys and robust quizzing to measure learner engagement. Track education and deliver certifications. Utilize pre- and post-production services to capture content during live, on-site conferences.

Freestone Details

Community Brands

https://www.communitybrands.com/

Founded 2017

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Starting price

N/A
US$59.00/month
US$36.00/month
US$1,050.00/year

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Freestone deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Freestone Features

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Tracking
  • Customisable Branding
  • Customisable Reports
  • Employee Portal
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management Systems

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Audience Analytics
  • Audience Engagement
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Content Management
  • Customisable Branding
  • Drag & Drop
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • Interactive Content
  • Live Chat
  • Live Streaming Production
  • Meeting Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Distribution
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Performance Monitoring
  • Presentation Streaming
  • Real Time Analytics
  • Real Time Data
  • Real-time Broadcasting
  • Reporting & Statistics
  • Scheduling
  • Session Recording
  • Social Media Integration
  • Social Media Streaming
  • Split/Multi-Screen
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Editing
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Visual Analytics

View full list of Live Streaming Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Tracking
  • Customisable Branding
  • Customisable Reports
  • Employee Portal
  • Employee Training
  • Engagement Tracking
  • Gamification
  • Interactive Content
  • Learning Management
  • Media Management
  • Mobile Access
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Companies
  • Training Management
  • User Management
  • Video Conferencing
  • Virtual Classroom
  • eCommerce Management

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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Auto Framing
  • Automatic Transcription
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Recording
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Content Management
  • Customisable Branding
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Email Management
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
  • Real-Time Chat
  • Recording
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Surveys & Feedback
  • Third Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Whiteboard

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  • Activity Dashboard
  • Auto Framing
  • Automatic Transcription
  • Brainstorming
  • Brand Management
  • Calendar Management
  • Call Recording
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Content Management
  • Customisable Branding
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Email Management
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • HD Audio/Video
  • Host Controls
  • Live Chat
  • Meeting Management
  • Mobile Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Recording
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Surveys & Feedback
  • Third Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
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  • User Profiles
  • Video Call Recording
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  • Video Management
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  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Call Recording
  • Chat/Messaging
  • Conferencing
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi hosts
  • On-Demand Recording
  • On-Demand Webinars
  • Polls/Voting
  • Presentation Streaming
  • Q&A Management
  • Real Time Data
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Screen Sharing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Whiteboard

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Freestone Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.1
Customer Service 4.5
Features 4
Value for Money 4.3

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Write a Review!
Morgan W.
Distance Learning Manager
Higher Education, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/4/2020

"The Freestone Support Team is the Best"

Comments: Here are just a few things I've valued greatly from the team there: • Speedy and accommodating turnaround on contract updates so we could meet the needs of our members
• Pleasant, knowledgeable, professional, and on-the-ball support for our live programs
• Thorough and helpful presenter prep sessions
• Timely, kind, and patient responses to my many questions on everything from event setup to attendee credit
Regarding the platform itself, just a few features we use:
• Layout customization for live webcasts/webinars
• Self-paced courses with credit
• Credit submission requirements such as polling, checkpoints, surveys, and certificates
• Attendee Q&A
• Reports to verify credit submission, program attendance, attendee questions, polling responses, etc.
• Much more!
Really I can't say enough about how much I appreciate the team and the Freestone product. It's a great feeling to know I'm in good hands with them in every aspect of our LMS use.

Pros: I've been using Freestone from Community Brands for a few years now and not only have I been pleased with the look, customization, and functionality of the platform, but also overjoyed with the support I receive from team there.

Cons: There are a couple of things that frustrate users regarding credit submission.

Vendor Response

by Community Brands on 4/5/2020

Thank you very much for all the kind words, Morgan! This is fantastic to hear!

We look forward to maintaining this standard of service! We will continue to enhance the platform and will review the credit submission process for additional efficiencies.

Thank you for the feedback!

  • Reviewer Source 
  • Reviewed on 30/4/2020
Robin L.
Professional Development and Student Programs Manager
Nonprofit Organisation Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 16/9/2020

"Air & Waste Management Association Review"

Comments: When I do have issues the best part of the company is the Technical Moderator that is always there to assist. [SENSITIVE CONTENT HIDDEN], is the person that I have worked with for about 5 years. He is helpful during the live webinar, but for other issues that arise. For example, putting the webinar information into the Freestone system, problems with registration or assisting with PowerPoint issues.

Pros: The Freestone product has been easy to use, after I was trained and especially after I had used it for a period of time. Once the presenters are set up in the system, the webinar just flows. This includes the Q&A , polling and chat components, that all work well and are useful for the webinar.

Cons: We often get request for animation, fly in slides for he webinar. at this time those features are not available.

Vendor Response

by Community Brands on 22/10/2020

Thank you very much for the kind words about our the team and the webinar technology! We look forward to maintaining this standard of service. At this time presentations with animations can be shared through the screenshare functionality, but we will continue to look at ways to further enhance the webinar features. Thank you very much for your feedback Robin!

  • Reviewer Source 
  • Reviewed on 16/9/2020
Verified Reviewer
Marketing Operations Specialist
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 6/8/2019

"An adequate system, a bit burdensome"

Comments: Overall I have been satisfied with Freestone and when I have had issues, their customer support it quick to respond.

Pros: The admin portal for Freestone is comprehensive and includes a lot of features and functionality, but it is not intuitive or easy to use. Every time I login, it takes a few minutes to figure out where I need to navigate to in order to find what I am looking for. Once I find it, updates are easy to make and take effect immediately.

Cons: Too much going on in the dashboard. It is overwhelming and needs a better design/layout.

Vendor Response

by Community Brands on 14/8/2019

Thank you very much for the feedback! We will continue to make updates to the platform to make it more user friendly, while still remaining comprehensive. We will be releasing a new analytics dashboard in the coming weeks that will offer insights into key performance indicators such as top learners and courses, as well as adding business intelligence insights. Thank you again!

  • Reviewer Source 
  • Reviewed on 6/8/2019
Peggy S.
Sr. Manager of Professional Development
Legal Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/7/2019

"ALA Freestone Review"

Comments: We left Freestone for a 2 year period and went to a different vendor to provide our members with a cheaper option. After an unreliable platform, difficulty in producing our own reports we came back and are happy customers.

Pros: Ease of use for administrator, data entry and report running

Cons: Would love to have webinar presenter visible on screen, allow animations in webinar presentations and a more seamless member experience to register, pay for and attend the webinars. Single sign on proves to be confusing for our membership.

Vendor Response

by Community Brands on 26/7/2019

Hi Peggy, thank you very much for the review! I am happy to report that presenter webcams are in the works and will be live in the coming months. We will continue to build out new feature updates and enhancements to the member experience.

  • Reviewer Source 
  • Reviewed on 23/7/2019
Theresa T.
Event Coordinator
Higher Education, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 21/9/2020

"Fresstone as an Event Partner!"

Comments: I have worked with staff at Abila - Freestone for almost 9 years and [SENSITIVE CONTENT HIDDEN] have all been great to work with! We have used them to record our events in audio format for the last 9-10 years and we added live-streaming and video capture in the last two years. They do a fantastic job - the end product is great, their techs are terrific and when there is a problem they are quick to help get it fixed or to work with us to find a solution. I would highly recommend Abila - Freestone as a partner in any event that needs recording and hosting services!

Pros: The ease of use for the patrons who purchased the packages.

Cons: You are not able to garner a lot of statistics about usage by your patrons.

Vendor Response

by Community Brands on 22/10/2020

Thank you very much for the kind words about our team! We look forward to maintaining that level of service! We will continue to look at ways to optimize the learner usage data. Thank you for the feedback Theresa!

  • Reviewer Source 
  • Reviewed on 21/9/2020