PT Wired

Who Uses PT Wired?

Physical therapy clinics

What Is PT Wired?

PT Wired is a patient engagement solution that helps physical therapy clinics prevent patient dropout, improve brand engagement, and boost internal marketing. Practices receive a fully-branded mobile app available via iOS, Android, and Web that patients can download to access their Home Exercise Program with videos/notes/reminders, as well as engage with clinic marketing content. Therapists are able to customize patient prescriptions and marketing experiences through the provider portal.

PT Wired Details

PT Wired

https://www.ptwired.com

PT Wired Pricing Overview

PT Wired does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

PT Wired Features

Physical Therapy Software
Appointment Management
Appointment Reminders
Assessments
Billing & Invoicing
EHR/EMR
Exercise Library
For Physical Therapy
HIPAA Compliant
Insurance Management
Multi-Location
Patient Portal
Practice Management
Progress Notes
Reporting/Analytics
Treatment Plans

PT Wired Reviews

Showing 5 of 14 reviews

Overall
5/5
Ease of Use
5/5
Customer Service
4.9/5
Features
4.9/5
Value for Money
5/5
Norah C.
Physical Therapist
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/5/2019

"Best Home Exercise App"

Pros: I love that it is easy to select exercise, change the sets, reps and that the patient has no excuse for not knowing what to do at home. I've gotten great feedback from patients as well. Overall everyone seems to be very impressed by the app

Cons: Initially sorting through all the videos can take a bit of time. The PT wired team has TONS of pre loaded videos, which is ultimately a great thing but initially it took some getting used to sorting through them. Some of the videos have names different then what I call them so once I figured out the correct terms to search for it made it much easier!

  • Reviewer Source 
  • Reviewed on 30/5/2019
Taylor P.
Owner
Medical Practice, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/6/2019

"Not just HEP software, but also clinic branding and marketing platform"

Comments: Working with PT Wired has been amazing for my company. They are quick to solve any issue that may arise, and rep helps you step by step during the set up process and implementation. Other software I've had in the past promised a lot but failed to deliver. Not PT Wired. They actually care about the quality of the product and the user (physical therapist and patient) experience above making a buck. They are super responsive to feedback and update recommendations. The other aspect of PT Wired that really sets it apart from competitors is the ability to use it as a marketing tool. Not only will your clinic occupy real estate on your clients phone, but you are able to send them notifications, article suggestions, and really interact with them while they are away from the clinic. This is the ANSWER to patient drop off and increasing visit/HEP compliance.

Pros: -professional app customized and branded for your clinic
-patients download your specific clinic app in the app store
-ease to use and create HEP programs quickly
-keeps therapist in contact with patient while not in the clinic by leveraging technology, not time
-high quality videos in the app are vetted by a team of physical therapists, not tech guys or athletic trainers

Cons: -they have mentioned that they will be adding features to streamline external documentation but not here yet
-It would be amazing, if they had exercise progressions to aid physical therapist functional timetables.

  • Reviewer Source 
  • Reviewed on 12/6/2019
Doug M.
Physical Therapist
Hospital & Health Care, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 8/8/2019

"Very Pleased with PT Wired Plus"

Comments: We are now able to track patient compliance with HEP and patients feel more engaged in PT with use of the App. Access to the exercise program on their phone eliminates excuses for not doing HEP.

Pros: The software is easy to utilize and maneuver through to set up home exercise programs. The video quality of exercise demonstration is professional and easy to view. Patients have had good feedback in using the product. Technical support is very helpful and quick to respond.

Cons: It is at times slow to load exercises but this is not drastic.

  • Reviewer Source 
  • Reviewed on 8/8/2019
Jacob H.
Director of Finance and Operations
Hospital & Health Care, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/4/2020

"There's "Good Enough", and then there's "Great""

Comments: I really did not have any cons about the Application that PT Wired developed for us. I initially did have some concerns about version 1.0, but I was completely blown away with what version 2.0 produced. I have got to say, I didn’t expect that radical of a design change for the App in terms of both UI and UX, but I am beyond blown away with how professional it looks and I couldn’t be more proud to deploy this build to our patient base. I also did not expect these design changes would only take a matter of a few days. PT Wired was quick to respond to our feedback. I really enjoy working with PT Wired. I appreciate how they take each PT Practice’s uniqueness into account for all of the applications they develop, and they care deeply about their clients’ success, not just churning out a one-size-fits-all sort of application, and calling it a day. I was working with a Customer Representative named [SENSITIVE CONTENT HIDDEN] for some time, but when I had questions more technical in nature, [SENSITIVE CONTENT HIDDEN] of PT Wired stepped in, and was able to quickly resolve my issues. I look forward to continuing our partnership.

Pros: - The interface is simple and easy to use. - I like the design language, and how consistent it is across the entire application. Nothing is overwhelming or turns me off about using it. - It streamlines the task for Physical Therapists in prescribing Home Exercise Programs to patients and we are able to monitor their compliance more accurately. - I like the direct messaging feature so that the patient can communicate directly with their provider. - I like that the patients can earn achievements by how frequently they use the app.

Cons: - I think the animations could be smoothed out a bit. When you navigate from screen to screen, there is actually no animation, the next page simply appears. Perhaps a sliding animation could mitigate what jarring effect this may have on users.

  • Reviewer Source 
  • Reviewed on 24/4/2020
Jack K.
Physical Therapist
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 1/8/2019

"Very Easy to Use, Responsive Team behind the Software"

Comments: My experience with PT Wired is as a professional physical therapist and as an advisor to the company. Truth is I liked the product enough to want to joint the team of professionals that are involved in building this incredible software. I can attest to the usefulness to my patients, and to how committed the staff behind the software are to ensuring the best possible experience for our customers.

Pros: Huge Catalog of exercise videos with accompanying clearly written instructions for patients.
A staff behind the scenes that continues to develop and add more exercises weekly.
Additional exercises can be requested to be added to the already large library by customers.
Enhances communication with patients, accuracy and follow through of home exercise programs

Cons: Early on I found some of the user interface functions regarding selecting exercises, and categories of exercises a bit cumbersome. After a discussion with the software team, they set about the task of improving these features. The only component of the software that I found to be a negative, was turned into a positive based upon my feedback.

  • Reviewer Source 
  • Reviewed on 1/8/2019