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What Is RUN Powered by ADP?

Get what you need, when you need it, with industry-leading HR tools and services that make it easier to go all-in on your business. With the RUN Powered by ADP solution, you can process payroll from anywhere in minutes, and even put recurring payroll on autopilot. With RUN, you can stay ahead of state and federal tax laws and HR regulations with automatic updates covering all 50 states. Also get more peace of mind with 24/7 support from certified payroll experts.

Who Uses RUN Powered by ADP?

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

RUN Powered by ADP Software - The all new RUN's dashboard offers easy access to your recent payrolls, search bar and upcoming to-dos.
RUN Powered by ADP Software - Easily input your staff's hours, confirm their salary amount and PTO
RUN Powered by ADP Software - As soon as your payroll is confirmed, you'll have immediate access to your payroll information and reports.
RUN Powered by ADP Software - Safely and securely process your payroll on the go when you want, where you want with the RUN Powered by ADP mobile app
RUN Powered by ADP Software - Give your employees instant access to their pay, time off and personal information with the ADP mobile app.

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Reviews of RUN Powered by ADP

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeremy
Jeremy
Franchisee in US
Verified LinkedIn User
Consumer Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Powerful Enough for Large Companies

5.0 4 years ago

Comments: Paying employees weekly or biweekly has been simplified.

Pros:

I've used a few payroll companies during my time but ADP always seems to be the most dependable and reliable.

Cons:

With convenience is going to come cost. However, the newer level additions have made programs more customizable and tailored to individual business owners.

ADP Response

4 years ago

Jeremy, How wonderful to hear that both our top notch RUN? Service Team and our powerful payroll engine provide you with features tailored to YOU. We appreciate you entrusting us with your partnership on your human capital management needs. -Your RUN? Service Team

Melinda
Executive Director, CFO in US
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great software

5.0 2 years ago

Comments: My overall experience with ADP RUN was phenomenal, not only because I loved the user-friendly site that made my life as the administrator so much easier, but the customer service I received was top-notch! I had my own personal representative every step of the way. Any time I needed anything and reached out whether it was via email, text, or phone I would get an immediate response. I loved RUN so much that I made multiple referrals to them. Did you know that you can earn gift cards that you can use anywhere when you refer someone who signs up with ADP?! And each time you refer another person/business the amount of the gift card increases!!

Pros:

What I like most about the ADP RUN software is how user-friendly it is. You can literally be a first-time user with no instruction at all and successfully execute any task. The way the site is laid out makes it very easy to find what you're looking for. If you're not 100% sure what it is that you need but you have an idea you can even type a keyword into the search and all of the options associated with that word will pop up and trust me, you'll answer will be there!

Cons:

The thing that I liked least about ADP Software was the GPS tracking feature. It does offer a feature that will show you the location of the employee when they clock in and out but that's it. For my business I really needed more out of this feature like geo-fencing for each job location and for me to be able to get an alert if the employee clocked in/out outside of the job location. ADP RUN does not offer those additional features.

ADP Response

2 years ago

Melinda, Thank you for taking the time to post this review of RUN Powered by ADP?. How wonderful to hear that RUN? provides you with the information and access you require at your fingertips, empowering you to focus on your business! We appreciate your valuable insights! -Your RUN Powered by ADP? Team

Jennifer
Office Manager in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Payroll Made Easy

5.0 last month New

Comments: My account manager is excellent. He is always responds quickly to any questions or problems I may have. It makes payroll simple.

Pros:

It makes my job much easier. This gives me time to work on other projects.

Cons:

There really isn't anything that I don't like about RUN.

ADP Response

yesterday

Hi Jennifer, thank you for your review of RUN. We love hearing that RUN delivers for you. We strive to add value through our services and give you time to focus on your day-to-day business.   -Your RUN Team

Edgar
Edgar
president in US
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

NO COMUNICATION, DISRESPECTFUL

1.0 3 weeks ago New

Pros:

nothing!! i suggest to run away from adp asap!! no customer support at all.

Cons:

they Dont comunicate with customers, the have a sales team that wont reply to emails or take for ever to reach back about key problems or issues, i was a customer for adp in the roll, platform and was changing to run from adp, all of sudden my account was terminated with no explanation what so ever, for a whole week i was trying to reach support to see where my account was, they never gave me answers nothing, that is was in implementation, reach out to that department and they said it was terminated because i didnt run payroll!! omg how can we run payroll if we where never notified that it was ready to do so!! no sense then, the only thing they can say am really sorry sir, we are sorry sir, we will have the sales person manager reach out to you then again they never do!!!

ADP Response

yesterday

Edgar, we apologize for any frustrations you're experiencing with the service, but we're committed to helping you get the most out of RUN. A member of our team will be reaching out to follow up. Your feedback is very important to us here at ADP, so we thank you for the review.   -Your RUN Team

Ciera
Director of Operations in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

ADP will save you time and money!

5.0 3 months ago

Comments: We love ADP. There are not many times we need customer support so that doesn’t keep us from continuing this product.

Pros:

I love the payroll reminders and the ability to update employees in real time.

Cons:

Often times the customer service is really backed up and you experience long wait times.

ADP Response

yesterday

Ciera, thank you for your review. We love hearing that our product delivers for you. We strive to offer the best possible experience for our clients, and your feedback about service wait time has been shared internally.   -Your RUN Team