Synder
What Is Synder?
Organize and control your accounting with software designed for e-commerce. 5k+ online companies and bookkeepers worldwide use Synder to streamline their sales, expenses, fees and inventory management and get access to vital reports for their daily operations and accurate accounting. 25+ integrations available (Amazon, Shopify, eBay, Etsy, Stripe, PayPal, Square, BigCommerce, Woo and others). Compatible with QuickBooks (Online, Desktop) and Xero. Free trial, no credit card or contract required.
Who Uses Synder?
Synder is the only platform you need for multi-channel e-commerce, accounting and inventory management. Synder has 25+ integrations including Stripe, PayPal, Amazon, Shopify, QuickBooks and Xero.
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Reviews of Synder
Vladimir
Love this software
Comments:
We've been using this app for 1.5 years and love it. It takes about 5 minutes to make an initial set up. No headache in the future. We're syncing all our Woocommerce orders with QB (both Stripe and PayPal payments).
And support... It's so fast and efficient! A guy named [SENSITIVE CONTENT HIDDEN]
solved my issue in literally 2 minutes! I got the answer instantly. WOW!
Pros:
- fast set up - worth the price - easy to use - multiple settings - syncs both Stripe and PayPal - awesome support
Cons:
I haven't found any in 1.5 years. Maybe they should keep expanding and adding new services. However, it's an opportunity and not a con.
Deb
Alternatives Considered:
Useful product, great customer service
Comments: It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.
Pros:
It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.
Cons:
It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.
Robert
Syncing with QuickBooks not ready for Prime-Time
Comments: It took a while to get into a good working relationship due to the default hands-off approach and reliance upon scripted answers as opposed to engaging directly, but once we got past that and started to work together, their support staff was extremely responsive and helpful, and I was not a happy customer and was very demanding. I think a big part of that initial disconnect is caused by some poor decisions as to support priorities. A shift there towards front-loading their support interactions to focus heavily on the quality of the onboarding experience would do wonders. That being said, they have a lot of fundamental technical challenges that they have yet to resolve before this transaction syncing software is ready for any serious accountant who has to import transactions from multiple sources like Amazon & Paypal without spending an inordinate amount of time triaging and fixing problems and errors.
Pros:
I like their flexibility, and their support staff really listened to my input for changes and even in the short time I used their product; I saw some of those changes take place in the application, so from that I also know that their developers are also eager to improve and adjust their software to make it more effective.
Cons:
Their product just doesn't work well enough to save me any time by importing Amazon & Paypal transactions into QuickBooks Desktop. Their process is full of errors and their configuration interface could be a lot more intuitive, which would reduce miscommunications along the way. In the few months I spent working with Synder, I wasted more than 100 hours troubleshooting & repairing. I even ended up with a corrupted QB file which had to be restored from backup to start the process of importing nearly a year's worth of transactions all over again. Their onboarding process is designed to be hands-off, and this caused a lot of initial problems. If they spent more time with onboarding and understanding the QuickBooks account and classification structure at the beginning, many of the initial issues could have been avoided and a significant amount of my wasted time could have been avoided.
Jamie
Alternatives Considered:
Synder Invoicing
Comments: We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!
Pros:
The real time sync and integration with quickbooks
Cons:
We hope to be able to customize our invoice email with our logo
Erika
Alternatives Considered:
Excellent software
Comments: I needed to automatize the entry from Stripe to QBO to avoid the manual entry and bank fee reclassification. Synder take care everything for me and the reconciliation is very easy.
Pros:
Easy to set up and connect to QBO and support is fantastic. [SENSITIVE CONTENT HIDDEN] is wonderful and have a lot knowledge about the software and how works. He take care my issue immediately and show me how make the corrections etc.
Cons:
I like everything. I don't have any that i don't like
