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What Is Synder?

Organize and control your accounting with software designed for e-commerce. 5k+ online companies and bookkeepers worldwide use Synder to streamline their sales, expenses, fees and inventory management and get access to vital reports for their daily operations and accurate accounting. 25+ integrations available (Amazon, Shopify, eBay, Etsy, Stripe, PayPal, Square, BigCommerce, Woo and others). Compatible with QuickBooks (Online, Desktop) and Xero. Free trial, no credit card or contract required.

Who Uses Synder?

Synder is the only platform you need for multi-channel e-commerce, accounting and inventory management. Synder has 25+ integrations including Stripe, PayPal, Amazon, Shopify, QuickBooks and Xero.

Synder Software - Synder integrations
Synder Software - Connect all your platforms
Synder Software - Synder dashboard
Synder Software - Synder reporting

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Reviews of Synder

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.9
Features
4.8
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Matthew
Matthew
Owner in US
Verified LinkedIn User
Management Consulting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Synder keeps winning my heart over again

5.0 3 years ago

Comments: Not to overstate.. my overall experience with Synder is exceptional. Both with the software and customer support. I consider myself an advanced user, and when I ran into an issue this morning, Lizzie helped me solve the issue quickly over chat.

Pros:

I can manage multiple client connections under my single login. Once set up, each account runs on auto-pilot. I use Synder to process 300+ transactions currently, all of which I'd have to manually process without the software.

Cons:

Minor user preferences could be improved, such as having an option for a longer period before being automatically logged out.

Deb
Bookkeeper in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Useful product, great customer service

5.0 3 years ago

Comments: It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.

Pros:

It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.

Cons:

It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.

Robert
IT Consulting in US
Accounting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Syncing with QuickBooks not ready for Prime-Time

2.0 2 years ago

Comments: It took a while to get into a good working relationship due to the default hands-off approach and reliance upon scripted answers as opposed to engaging directly, but once we got past that and started to work together, their support staff was extremely responsive and helpful, and I was not a happy customer and was very demanding. I think a big part of that initial disconnect is caused by some poor decisions as to support priorities. A shift there towards front-loading their support interactions to focus heavily on the quality of the onboarding experience would do wonders. That being said, they have a lot of fundamental technical challenges that they have yet to resolve before this transaction syncing software is ready for any serious accountant who has to import transactions from multiple sources like Amazon & Paypal without spending an inordinate amount of time triaging and fixing problems and errors.

Pros:

I like their flexibility, and their support staff really listened to my input for changes and even in the short time I used their product; I saw some of those changes take place in the application, so from that I also know that their developers are also eager to improve and adjust their software to make it more effective.

Cons:

Their product just doesn't work well enough to save me any time by importing Amazon & Paypal transactions into QuickBooks Desktop. Their process is full of errors and their configuration interface could be a lot more intuitive, which would reduce miscommunications along the way. In the few months I spent working with Synder, I wasted more than 100 hours troubleshooting & repairing. I even ended up with a corrupted QB file which had to be restored from backup to start the process of importing nearly a year's worth of transactions all over again. Their onboarding process is designed to be hands-off, and this caused a lot of initial problems. If they spent more time with onboarding and understanding the QuickBooks account and classification structure at the beginning, many of the initial issues could have been avoided and a significant amount of my wasted time could have been avoided.

Asher
IT and Customer Service Manager in US
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

We love Synder!

5.0 3 months ago

Pros:

We love Synder! We have a small business that holds a lot of daily transactions and syncing them with Quickbooks would be a nightmare manually. Synder has made the automation process smooth and their support team is always available to answer questions. [sensitive content hidden] met with us recently due to a payment processor switch and quickly helped us set up everything just like it was before!

Cons:

Nothing so far, we are currently hoping that they expand to other platforms to fully automate everything!

Jamie
National Account Manager in Canada
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Synder Invoicing

5.0 4 years ago

Comments: We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!

Pros:

The real time sync and integration with quickbooks

Cons:

We hope to be able to customize our invoice email with our logo