What Is WinTeam?

WinTeam is a holistic financial, operations & workforce management solution for cleaning & security contractors in North America. Includes accounting & financials, analytics & reporting, HR, compliance & benefits mgmt, payroll, job costing, work/people scheduling, quality assurance & inventory mgmt. It has employee & customer self-service plus time & attendance tracking. Streamline processes, connect back office to field ops & pinpoint profitability by site. Best fit for 100 employees or more.

Who Uses WinTeam?

We serve janitorial and security contractors with distributed workforces.

WinTeam Software - WinTeam Modules
WinTeam Software - Quality Assurance Report
WinTeam Software - Workforce Scheduling
WinTeam Software - HR Compliance
WinTeam Software - Work Ticket

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Reviews of WinTeam

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.6
Features
4.1
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
53%
4
36%
3
10%
1
1%
Tracie
President in US
Verified LinkedIn User
Facilities Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great software to run my entire business

5.0 4 years ago

Comments: Overall, Winteam has helped me streamline my back office, while also controlling things in the field. It has saved me money by allowing me to in-house payroll and by preventing the timecard errors we used to have when our employees were filling out timecards by hand. The alert system allows me to know if a building is not being cleaned, so that one of my supervisors can handle the issue before the customer opens in the morning, so that we never have a client going without service, even if their regular cleaner can't get there.

Pros:

I love that Winteam designed a software specifically for my industry. From estimates & scheduling to timekeeping, payroll and invoicing, and even benefits management tools, this software can handle every aspect of my commercial janitorial company.

Cons:

I would find it very helpful if all reports were able to be printed. Not only do I find it a bit difficult to design custom reports, but some things simply cannot be printed. Also, the accounting piece is not as simple as something like Quickbooks. I can really drill down into the nitty-gritty of every aspect of my company, but I need my accountant to help me do it!

Barb
Controller in US
Facilities Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

RCS

5.0 2 years ago

Pros:

The modules are laid out very similar so it makes it easier for set up. The system makes it possible for many people in the organization to have important information at their fingertips. The reporting functionality is pretty good. We especially have liked the ease of payroll with timekeeping and different pay rates. The ability to do alot of customization has been both a pro and con. We have figured out many ways to customize the software for several areas of our business to have benefits.

Cons:

Ehub frequently has issues. Many of our end users are not tech savvy so it causes a lot of training issues. Updating to GL for all transactions can be tedious. Reporting is pretty good but paying extra for BI has made a big difference. It would be nice if that was just included in the software price. The ability to do a lot of customization has been both a pro and con. It dies often make more basic processes more difficult than they need to be.

Eli
President in US
Facilities Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Look for other updated solutions

1.0 3 months ago

Comments: It has been a nightmare working with the WinTteam product, from integration to training new bookkeepers on the system. With the extra hour that we pay people to figure out the WinTeam software, we could afford to spend 2x the software price on something good.

Pros:

It is an industry leader and and integrated solution where in theory, it can be the only software a cleaning company needs.

Cons:

The software is very cumbersome to set up, not efficient to use, and it is very difficult to get the simple data reports out of it. There are some good service representatives, but it seems the help from different people often contradicts each other. Upon leaving they try to hold your data hostage and charge an exorbitant about just to see historic information.

Vickie
HR Manager in US
Facilities Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Payroll made easier

4.0 2 years ago

Comments: I love their customer service - they have an excellent response team to help with any problems that arises. I also like the Software Academy where I can log on at anytime and teach myself how to use a module or learn how to do something I have not done yet.

Pros:

WT Software has made my job with payroll so much easier - we went from paper time cards to a much more accurate way to provide information and a time saving process of collecting the data

Cons:

I came from a QuickBooks background and I did like that I could produce a Form 940 and 941 from the system - it's a feature that I would like to see from WT

Jennifer
Accounting Manager in US
Security & Investigations, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Winteam has helped us keep everything together

5.0 2 years ago

Pros:

That all facets are available in one place and work together. AP, AR, payroll, timekeeping, scheduling, inventory.

Cons:

Would like more reporting to be standard with the product.