--- description: Learn more about OhMD price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OhMD Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/31085/patient-engagement/software) > [OhMD](/software/183803/ohmd) # OhMD Canonical: https://www.capterra.ie/software/183803/ohmd > HIPAA-compliant omni-channel patient communication platform unifying AI and human conversations across text and phone. > > Verdict: Rated **3.3/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OhMD? Physician practices, medical groups, and healthcare organizations managing high patient call volume and front desk workload. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 3 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: OhMD - **Location**: Burlington, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: OhMD offers straightforward, cost-effective pricing built for healthcare practices that want to improve communication without increasing headcount. The most popular option is the Automate plan, which includes AI call coverage, Smart Assignments, and Nia — our voice and text AI agent that books appointments, manages refills, and handles routine patient requests around the clock. For practices focused on establishing a strong foundation, the Communicate plan delivers HIPAA-compliant two-way texting, call-to-text, telehealth video visits, web chat, voicemail transcription, and broadcast messaging. Both plans help practices cut phone volume, ease staff workload, and give patients faster access to care, all at a predictable price point. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling - Automated Scheduling - Care Plan Management - Chatbot - Confirmations/Reminders - Customisable Forms - Electronic Payments - HIPAA Compliant - Live Chat - Mobile Access - Multi-Channel Communication - Multi-Language - Multi-Provider Practice - Online Forms - Online Scheduling - Patient Education - Patient Intake - Patient Portal - Patient Questionnaires - Payment Processing - Reminders - Rescheduling - Self Service Portal - Speech Recognition - Third-Party Integrations - Video Conferencing ## Integrations (24 total) - AdvancedMD Billing Services - AdvancedMD EHR - AdvancedMD Telemedicine - AdvancedMD for Mental Health - AdvancedMD for Physical Therapy - DrChrono - Elation - Greenway Practice Management - Greenway Telehealth - Healthie - MEDENT - ModMed - NextGen - NextGen Enterprise - NextGen Office ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Patient Engagement Software](https://www.capterra.ie/directory/31085/patient-engagement/software) ## Related Categories - [Patient Engagement Software](https://www.capterra.ie/directory/31085/patient-engagement/software) - [Telemedicine Software](https://www.capterra.ie/directory/30949/telemedicine/software) - [Appointment Scheduling Software](https://www.capterra.ie/directory/30757/appointment-scheduling/software) - [Conversational AI Platforms](https://www.capterra.ie/directory/31596/conversational-ai-platform/software) - [Appointment Reminder Software](https://www.capterra.ie/directory/30997/appointment-reminder/software) ## Alternatives 1. [Klara](https://www.capterra.ie/software/203066/klara) — 4.6/5 (211 reviews) 2. [Carepatron](https://www.capterra.ie/software/195467/care-patron) — 4.4/5 (843 reviews) 3. [Phreesia](https://www.capterra.ie/software/131633/phreesia) — 4.3/5 (166 reviews) 4. [Weave](https://www.capterra.ie/software/141842/weave) — 4.3/5 (668 reviews) 5. [DocVilla](https://www.capterra.ie/software/203619/docvilla) — 5.0/5 (74 reviews) ## Reviews ### "Overall Satisfaction" — 4.0/5 > **Tiffany** | *17 September 2025* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: OhMd was easy to use and integrated into our EHR system which was very helpful for documentation purposes > > **Cons**: Mostly the cost. There were some features we were looking for that were not offered by OhMD. We were able to get more features for less cost with another company > > Overall we were happy with OhMD. They have great customer service. Offering a texting platform to our patients really helped with patient management. ----- ### "Do not recommend" — 1.0/5 > **Anna** | *6 November 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: I honestly can say there was very minimal things I liked about OhMD. It is unorganized and does not have nearly as useful features as other websites. > > **Cons**: Glitchiness, bugs problems, log in issues, error messages, constantly logging you out, lack of communication with support staff > > It is currently November of 2025. We have been complaining to OhMD support since February of 2025 regarding extreme glitchiness to the point we can barely us it. They keep respond that they are working on it but never fix it or provide any solutions. The lack of support and communication is so unprofessional. We then let them know we would not like our subscription automatically renewed because we plan on trying something else and still have yet to receive a response after a month of sending that email. I do not recommend at all. ----- ### "Great for My Needs" — 5.0/5 > **Nathan** | *29 March 2021* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I loved that I was able to text with clients and still be HIPAA compliant. That we can upload the texting to my online platform to save the records. Plus that it is free for me and the clients. > > **Cons**: Some users do not like it because it is a separate app. I can't figure out a way to delete old clients from my records. At times it seems to freeze. I then just sign out and sign back in which fixes it. I was told that I need to upgrade to a newer version, so that may be my problem. > > I love this product. I recommend it to other colleagues. It has been great overall. ## Links - [View on Capterra](https://www.capterra.ie/software/183803/ohmd) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data