What Is Opinew?

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. Manage email & SMS review requests & offer coupons to incentivize your clients to leave a review on your shop. Import from Amazon, Aliexpress, and Ebay, and make your shop busy from the start. Display your product reviews using our highly customizable widgets and start increasing your store's social proof today!

Who Uses Opinew?

Opinew is perfect for Shopify eCommerce merchants looking to boost their conversions and store authority in a quick, easy-to-use way. We are paving the new way for review management on Shopify.

Opinew video
Opinew Software - Dashboard & Analytics Opinew Software - Widgets Opinew Software - Import reviews from Amazon, Ebay, AliExpress, Oberlo, Dropified & Importify Opinew Software - Easy To Customise Widgets Opinew Software - Review Requests

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We let agencies and businesses manage hundreds of clients/locations in one dashboard. Sign up today for a free trial and get started!

Reviews of Opinew

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
5.0
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
21%
Stefan
Director in UK
Events Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Review Management System and Importer

5.0 2 years ago

Comments: Overall, we are a long standing customer of Opinew and have build a great relationship with the team. We are impressed with the cadence in which they update the platform, and with the great support they provide to new customers. Because of that, when working with new shops/merchants, we are confidently recommending Opinew as the tool of choice for powerful review management and importing on Shopify.

Pros:

We have been using Opinew for more than two years now. The product keeps on improving with new feature updates, integrations, and partnerships announced all the time. After carefully reviewing other review apps in 2019/20, we identified Opinew as the one to use and recommend to our merchants. Their support is very helpful, friendly and available around the clock (which saved us a couple of times already). Opinew has a very comprehensive feature set, that includes: * multiple review widgets for the shop website * ability to include photos/videos in customer reviews * automated review requests (email, sms, printed) * great review management functionality * coupon creation/use for review incentivisation Moreover, Opinew is also offering very powerful import functionality to anyone who is moving shops from another platform like Amazon, Ebay or Aliexpress. These features include: * Amazon, Ebay, Aliexpress review imports * automated review synchronisation * review migration/import from other review apps * Chrome plugin for bulk import of product reviews The review importer functionality, especially with the Chrome extension, is a power tool for anyone who needs to import reviews. Many of our dropshipping merchants are using Opinew with Oberlo to set up online shops in minutes. Import products with Overlo, import reviews with Opinew, and start selling. Opinew has been a great platform for many years now that we thoroughly recommend.

Cons:

As mentioned above, the Opinew system is very feature rich. For new users the number of features (widgets, automations, importers) can sometimes be daunting at the start. However, with recent improvements/updates to user onboarding and the help centre, we do not perceive this to be an issue. If a user gets lost at any point, then the Opinew customer support will be there to help and guide them through the system.

Tahmi
Tahmi
Owner in US
Verified LinkedIn User
Apparel & Fashion, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great product for a good price

5.0 last year

Pros:

One of the things that I like most about Opinew is the ability to pull in reviews for my items that are on other platforms. It really makes moving customers from a marketplace to my own website easier when I'm able to show that social proof. And Opinew also makes it easy to get reviews from the sales on my website, offering branded email options to send out to customers asking for reviews as well as offering the ability to give customers discounts on future purchases when leaving a review. Their support is top notch, not only helping me to get my Shopify templates correctly set up the first time, but also helping when subsequent template updates need tweaks as well.

Cons:

The one thing I wish Opinew did better would be to make it easier to share good reviews on social media like other review software does. But I have templates for social media posts made in Canva, so it's not that difficult to paste in good reviews and make posts out of them.

Oscar
Product Director in Mexico
Computer Software, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Way more than we expected!

5.0 2 years ago

Comments: We're a small software development agency, and we've had to set up Shopify shops for many clients. With all the limitations that Shopify has as a platform, Opinew's tools have been very useful to make sure the styles are how they are meant to be and the products/shop look trustable.
They have so many features but right now I remember once when the printed reviews and coupons came in very handy with this client that needed to ship the products but also wanted to get feedback.
Another thing: Opinew is a big boost for the SEO.

Pros:

First, how easy it is to customize to the theme's style, anyone can do it. Also, how it imports reviews to a product from different providers (Amazon, E-bayd, AlliExpress), and how these reviews give the website a way more trustworthy overall look. We love it.

Cons:

I'd love to see different kinds of widgets such as viewing the most recent reviews but, to be honest, we're happy with the ones they have.

Bob
President in US
Luxury Goods & Jewelry, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Excellent Website/Product Review App for Shopify Stores - Outstanding Customer Service

5.0 2 years ago

Comments: Very positive and they are very responsive to requests for help and listening to new feature suggestions.

Pros:

One of the primary reason we choose Opinew was their ability to import product reviews from our eBay store. The process to match the product review on eBay to the same or similar product in our Shopify store took a while to master, but once we figured it out, it worked very well for us. Their customer service has been HIGHLY responsive!! Very quick to respond, even on weekends and later in the evening. Highly recommend.

Cons:

Our biggest problem in the beginning was lack of clear straightforward documentation on how to setup the product and then manage it day to day. Their documentation has improved in the past few months.

Adam
Content Manager in US
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

A Lot of Good Features in One Integrated Package

4.0 2 years ago

Pros:

It integrates easily with Shopify. We also like how it allows both customer reviews with images as well as question and answer right on the product page.

Cons:

Even though it has features to customize the look of the widget on your website, it can be difficult to make it look professional and functional if you use a custom Shopify template.