Who Uses PayPal?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

What Is PayPal?

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you're just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces.

PayPal Details

PayPal

https://www.paypal.com

Founded 1998

PayPal Pricing Overview

PayPal does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Documentation

Support

Online

PayPal Features

B2B eCommerce Platform Software
Bulk Ordering
Communication Tools
Inventory Control
Mobile Access
Payment Options
Promotions Management
Reordering
Reporting/Analytics
SEO Management
Shipping Management
Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Reporting
Risk Analytics
Stress Tests
Analytics
Branch Optimisation
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Insurance Industry
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Catalogue Management
Channel Management
Data Synchronisation
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management
ACH Payment Processing
Billing & Invoicing
Cryptocurrency Processing
Data Security
Debit/Credit Card Processing
Electronic Signature
In-Person Payments
Mobile Payments
Multiple Payment Gateways
Online payment processing
PCI Compliance
POS Integration
Payment Fraud Prevention
Payment Processing
Payment Processing Services Integration
Recurring Billing
Reporting/Analytics
Deferred Billing
Dunning Management
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Invoicing
Recurring/Subscription Billing
Self Service Portal
Customisable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Financial Reporting
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalogue
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics
CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates
Catalogue Management
Channel Management
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Mobile Commerce
Order Management
Product Configurator
Promotions Management
Returns Management
SEO Management
Shopping Cart

PayPal Reviews

Showing 5 of 15,336 reviews

Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.3/5
Features
4.6/5
Value for Money
4.6/5
Emeka O.
Digital Marketing Trainer
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/12/2019

"A Widely Used Payment Processor"

Comments: I use PayPal to make payments for goods and services for my business. It's also used to accept payments. Generally, PayPal is a cool payment processor.

Pros: I like PayPal for some reasons. Among the reasons for which I like PayPal include: 1. Ability to make payments without exposing my credit card details: Credit card fraud and identity theft is a trending menace nowadays. One is at a very high risk of having his/her credit card information stolen when the card is used on insecure websites. With PayPal I don't have to bother about my credit card information as I only have to sign in to my PayPal account and then proceed to making payment without having to expose my credit card information on the third-party website. 2. Ability to receive payment using only an email address: I love it that I can use my verified PayPal account's email address to receive money from anyone with a PayPal account. 3. Ability to integrate PayPal payment processor without much technicalities involves: I was able to integrate the PayPal payment processor to my ecommerce website in just a few minutes without having to do much technical stuffs. 4. Moderate payment processing charges: The charges by PayPal while using their payment gateway is moderate compared to that of some other payment processors. I had tried using a payment processor whose charges were quite high.

Cons: I have some problems with PayPal. One of the problems is that PayPal is not available is some countries, and this is a limitation to expanding to such countries. Secondly, PayPal have an history of limiting people's accounts for some hard to understand reasons. The issue is that once an account is limited, it is very hard or impossible to get back the money in the account.

  • Reviewer Source 
  • Reviewed on 30/12/2019
Abdul R.
CEO
Business Supplies & Equipment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/3/2020

"PayPal -Best Payment Solution for Freelancers and Companies "

Comments: Paypal has eased our business. It has helped us from receiving and making mass payments, selling digital products such as ebooks and Paperback, selling freelance services and receiving payments from the clients globally. We love using Paypal for our business.

Pros: Paypal is very easy and effective Payment solution having no restrictions on minimum payment even despite dollars, you receive and send cents too. Even you can add all your Credit/Debit cards and bank accounts for sending and receiving payments.

Cons: There is a need of changing or improving the navigation menu because it is a bit complicated. Most of the freelancers use Payoneer and Paypal. It would be great if both Paypal should integrate Payoneer to send and receive payments from these payment Solutions. There are some countries who are not Paypal supported list . Paypal should start its operations in these countries so that it may expand to all the countries of the world .

  • Reviewer Source 
  • Reviewed on 23/3/2020
Verified Reviewer
Disabled
Consumer Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/5/2020

"Great all around!"

Comments: I have been using PayPal for at least 8 years. I have the business Master card and have had issues with declined payments when I am attempting to make purchases. The customer service has NOT been helpful with this issue. However for the most part I am very satisfied with the service. So many people have PayPal and are able to send payments quickly.

Pros: Ease of use, Popularity, Speed of payment, Guarantee. - I have ordered in the past and not received product so the guarantee comes in handy

Cons: Declined payments, Support techs, Percentage based payment. With the fee I am not always quick to figure any upcharge for goods and services so have lost revenue. I know that is MY issue but, a set fee would be easier IMO

  • Reviewer Source 
  • Reviewed on 20/5/2020
Kat O.
Owner
Photography, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 29/12/2019

"Good but has some problems"

Comments: They wanted me to pay 10k or more for purchases that were authorized which is completely crazy to me but they are very helpful when needing to send money fast. More people use PayPal than other services so its nice for it to instantly transfer in most cases. I use cash app now and nit everyone uses it so I find myself having to go right back to PayPal.

Pros: I really like the ease of use. It was very easy to add money, spend money, send money, link to a bank or credit/debit card, get your own PayPal account card, take out money, or get paid through paypal. It has tons of features and they are all easy to use. The tabs are labeled so you dont have to search to figure out where you need to be to send or recieve money. It is also nice that you are backed up from PayPal when paying for goods/services. Very nice platform overall. The app is also very easy to use.

Cons: I dont like how they dont back you on friends/family purchases since sometimes I am paying a friend but want to be backed up without the fee. Just because I know them doesnt always mean I trust them to handle money for me. But the fee is small so I normally just use goods/services in that case.

  • Reviewer Source 
  • Reviewed on 29/12/2019
Jayson M.
exec chef
Food & Beverages, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/3/2020

"the in and outs of paypal"

Comments: The overall money saved and speed if PayPal's services are a more then welcome addition to any buisness . With so many solutions for sending and receiving money for goods and services PayPal is an overall very cleverly designed software and would recommend it to anybody.

Pros: the ability to make customizable invoices for pretty much anything is an amazing feature. yiu are ability set payment dates and reminders for your customers, comes in handy when yiu have many streams if revenue and sources. organization us key to success. You can also accept payments
or make refunds in many different currencies and do this on your mobile,home or at the office with no process time. furthermore if you dont know they also have a money order service that allows you to send money any where in the world at very little cost. switching from the old services i was using for the restaurant to do all of this has saved $10k+ every year, cant get much better then that.

Cons: The ability to run a line if credit would be something that would improve overall value of PayPal's service. I would like to see some kind if reward system put in place for individual and buisness clients for frequent use, also the ability to use Bitcoin or other cryptocurrencies would be a good addition as as the days go one more and more people use them for there everyday spending/saving and investing opportunities.

  • Reviewer Source 
  • Reviewed on 31/3/2020