Who Uses EngageBay?
Small to medium size businesses that require affordable all in one sales and marketing software to acquire, engage, nurture and close visitors to customers.
What Is EngageBay?
EngageBay is a simple, affordable, all-in-one marketing, sales and service CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails, and automate your marketing funnel through marketing automation - all from one easy to use platform.
EngageBay Details
EngageBay
https://www.engagebay.com
Founded 2016
EngageBay pricing overview
See pricing plansEngageBay has a free version and offers a free trial. EngageBay paid version starts at US$14.99/month.
Starting Price
US$14.99/month See pricing details
Pricing Details
Users can choose between customizable monthly, yearly, and biennial plans.
Free Version
Yes
Free Trial
Yes, get a free trial
EngageBay deployment and support
Support
- Business Hours
Deployment
- Cloud, SaaS, Web
Training
- Live Online
- Webinars
- Documentation
EngageBay Features
Account Based Marketing Software
- Analytics
- Campaign Personalisation
- Customer Segmentation
- Engagement Monitoring
- Lead Nurturing
- Lead Scoring
- Progress Tracking
- Prospecting Tools
- Target Account Identification
Appointment Scheduling Software
- Appointment Reminders
- Automated Scheduling
- Calendar Sync
- Client Database
- Group Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Recurring Appointments
- Room Booking Management
Auto Dialer Software
- CRM
- Call Disposition
- Call Recording
- Call Scheduling
- Call Scripting
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
CRM Systems
- Calendar/Reminder System
- Document Storage
- Email Marketing
- Internal Chat Integration
- Lead Generation
- Lead Scoring
- Marketing Automation Integration
- Mobile Access
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
CRM for Small Business
- Business Card/Badge Scanning
- Calendar/Reminder System
- Document Storage
- Forecasting
- Lead Scoring
- Live Chat
- Marketing Automation Integration
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
Call Tracking Software
- CRM
- Call Recording
- Call Routing
- Call Tracking Metrics
- Caller Identification
- Conversion Tracking
- IVR / Voice Recognition
- Keyword Tracking
Campaign Management Software
- Channel Management
- Contact Database
- Email Marketing
- Event Triggered Actions
- Lead Management
- Multi-Campaign
Contact Management Software
- Contact Database
- Contact Import/Export
- Interaction Tracking
- Lead Management
- Prospecting Tools
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Contacts
Customer Engagement Software
- Analytics
- Churn Management
- Communication Management
- Community Management
- Content Syndication
- Feedback Collection
- Gamification
- Live Chat
- Video Content
Customer Service Software
- Alerts / Escalation
- Appointment Management
- Call Centre Management
- Email Management
- Knowledge Base
- Live Chat
- Performance Metrics
- Queue Management
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Virtual Assistant
- Workflow Management
Customer Success Software
- Account Alerts
- Account Management
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Health Score
- Onboarding
- Revenue Management
- Usage Tracking/Analytics
- Win / Loss Analysis
Email Management Software
- Archiving & Retention
- Canned Responses
- Data Recovery
- Email Monitoring
- Queue Management
- Response Management
- Routing
- Shared Inboxes
- Signature Management
- Spam Blocker
- Whitelisting/Blacklisting
Email Marketing Software
- A/B Testing
- Auto-Responders
- CAN SPAM Compliance
- Customer Surveys
- Drip Campaigns
- Dynamic Content
- Event Triggered Email
- Image Library
- Landing Pages/Web Forms
- List Management
- Mobile Optimised Emails
- Reporting/Analytics
- Subscriber Management
- Template Management
- WYSIWYG Email Editor
Email Signature Software
- Auto Update
- Campaign Specific Signature
- Image Library
- Reporting/Analytics
- Signature Creation
- Signature Management
- Signature Templates
Email Tracking Software
- A/B Testing
- Audience Segmentation
- Campaign Management
- Event-Based Notifications
- Location Tracking
- Team Management
Gamification Software
- Badge Management
- Collaboration Tools
- Contest Management
- Feedback Management
- For Call Centres
- For Developers
- For Education
- For Onboarding
- For Sales
- Goal Setting / Tracking
- Leaderboards / Activity Tracking
- Performance Metrics
- Rewards Management
Landing Page Software
- A/B Testing
- Analytics
- Customisable Templates
- Drag & Drop
- Form Builder
- Real Time Editing
- Responsive
- SEO Management
Lead Capture Software
- Business Card/Badge Scanning
- Dashboard
- Data Extraction
- Lead Distribution
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Online Forms
Lead Generation Software
- Contact Database
- Data Import/Export
- Lead Capture
- Lead Database Integration
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Pipeline Management
- Prospecting Tools
Lead Management Software
- Campaign Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Pipeline Management
- Prospecting Tools
- Source Tracking
Lead Nurturing Software
- A/B Testing
- Campaign Management
- Drip Campaigns
- Lead Capture
- Lead Notifications
- Lead Scoring
- Lead Segmentation
- Performance Metrics
- Personalisation
- Pipeline Management
Live Chat Software
- Canned Responses
- Customisable Branding
- Geo Targeting
- Offline Form
- Proactive Chat
- Screen Sharing
- Third Party Integration
- Transfers/Routing
- Website Visitor Tracking
Marketing Automation Software
- A/B Testing
- Analytics/ROI Tracking
- Customisable CTAs
- Drip Campaigns
- Dynamic Content
- Landing Pages/Web Forms
- Lead Scoring
- Sales Intelligence
- Search Marketing
- Segmentation
- Social Marketing
- Website Visitor Tracking
Online CRM Software
- Cataloguing / Categorisation
- Customer Service Analytics
- Customer Support Tracking
- Email Response Control
- Knowledge Management
- Live Chat
- Performance Metrics
- Search
- Self Service Portal
Push Notifications Software
- A/B Testing
- Analytics
- Campaign Segmentation
- Contextual Targeting
- Device Targeting
- Expiry Notifications
- Geo Targeting
- Mobile Notifications
- Notification Scheduling
- Visual Notifications
- Web Notifications
Sales Enablement Software
- Collaboration
- Contact Management
- Content Management
- Document Management
- Goals / Quota Management
- Lead Management
- Meeting Management
- Performance Management
- Presentation Management
- Proposal Management
- Territory Management
- Training Management
Sales Force Automation Software
- Call Management
- Campaign Management
- Channel Management
- Commission Management
- Contact Management
- Contract Management
- Customer Database
- Email Marketing
- Field Sales Management
- Lead Management
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Sales Forecasting
- Territory Management
Scheduling Software
- Alerts/Notifications
- Appointment Scheduling
- Automated Scheduling
- Class Scheduling
- Employee Scheduling
- Facility Scheduling
- Group Scheduling
- Multi-Location
- Real-time Scheduling
- Resource Scheduling
- Room Booking Management
Task Management Software
- Collaboration Tools
- Create Subtasks
- Gamification
- Gantt/Timeline View
- Mobile Access
- Percent-Complete Tracking
- Recurring Task Management
- Reporting/Analytics
- Spreadsheet View
- Task Board View
- Time Tracking
- To-Do List View
Web Analytics Tools
- Campaign Management
- Conversion Tracking
- Goal Tracking
- Keyword Tracking
- Multiple Site Management
- Pageview Tracking
- Referral Source Tracking
- Site Search Tracking
- Time on Site Tracking
- User Interaction Tracking
EngageBay Alternatives
More EngageBay alternatives
EngageBay Reviews
Read all reviewsOverall rating
Average score
Ian N.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 9/10/2020
"Great Product and Service"
Comments: A pleasure to work with, really want to do anything thy can to help you out.
Pros: Really proactive when we ask for any update. Very responsive. Really friendly team. Easy to use.
Cons: There is nothing to add here but the form has to have 40 characters!
Vendor Response
by EngageBay on 16/10/2020
Thanks for the review Ian.
- Reviewer Source
- Reviewed on 9/10/2020
Ryno V.
-
Overall Rating3 /5
-
Ease of Use3 /5
-
Features & Functionality3 /5
-
Customer Support3 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 6/11/2020
"EngageBay if you are on a budget"
Comments: It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in. It is efficient if you are really on a budget.
Pros: The price of this product is what is appealing, some aspects are easy to use but there are some that are frustrating.
Cons: When building landing pages you have to manually optimize the pages for mobile, whereas many other tools implement the mobile optimization automatically.
- Reviewer Source
- Reviewed on 6/11/2020
Sian M.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 8/10/2020
"Sophisticated Software"
Comments: We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.
Pros: How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.
Cons: The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.
Vendor Response
by EngageBay on 16/10/2020
Thanks for the review Sian.
- Reviewer Source
- Reviewed on 8/10/2020
Cameron N.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 6/10/2020
"Feature-rich without breaking the bank"
Comments: We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).
Pros: It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.
Cons: Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.
Vendor Response
by EngageBay on 13/10/2020
Thanks for the great review Cameron. Your words are super encouraging.
We will continue to build great features to help small businesses grow their businesses without breaking the bank on expensive bloated software.
- Reviewer Source
- Reviewed on 6/10/2020
Marcello M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/11/2020
"A Magic wand"
Comments: I am very satisfied with EngageBay, I see my company as advanced user of EB, when we got stuck with something, they are always ready to listen and enhance the tool to achieve the desided feature and make the tool even better!
Pros: Easy of use, easy of implement, easy of integrate!
Cons:
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates.
Missing Social Software Analytics
Vendor Response
by EngageBay on 12/11/2020
Thanks for the review Marcello.
Our landing pages can now support reusable headers and footers. We have developed this feature and it is currently in QA and should go live in a couple of days.
We already have the feature to build new landing templates from scratch. You can also code your own ones too. Please check it out and we would glad to help if needed.
- Reviewer Source
- Reviewed on 11/11/2020
