Stripe Billing

Stripe Billing

by Stripe

Who Uses Stripe Billing?

Recurring revenue businesses.

What Is Stripe Billing?

Stripe Billing is a new suite of tools to help companies of all sizes automate, optimize, and scale recurring business models. Build even the most complex billing models, from simple seat licensing to complex multi-layered tiered metered plans. Stripe Billing also includes a new way for U.S. businesses to invoice customers. Email your customers an invoice that perfectly matches your company's branding and will securely collect payments.

Stripe Billing Details

Stripe

https://stripe.com/us/billing

Stripe Billing Pricing Overview

Stripe Billing has a free version and offers a free trial.

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Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Documentation

Support

24/7 (Live Rep)

Online

Stripe Billing Features

Billing and Invoicing Software
Billing Portal
Contact Database
Contingency Billing
Customisable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator

Stripe Billing Reviews

Showing 5 of 23 reviews

Overall
4.6/5
Ease of Use
4.4/5
Customer Service
4.3/5
Features
4.3/5
Value for Money
4.5/5
Matthew V.
Owner
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 5/12/2019

"Perfect for one time payments and recurring"

Comments: Very satisfied. Definitely great for when you are starting out and even with an established business.

Pros: I like that I can use it directly as well as integrate it with my own point of sale system. I used to have to pay for a software that could do both one time payments and automatic recurring subscriptions but this beat them out. I work mostly from my computer and its easy to get into and if I can't remember how to do one functions I can easily get what I need from their support forums or support chat.

Cons: Only thing this won't do is notify me if a payment doesn't go through, but there is a quick fix for that. I just use zapier and now I receive an email notification if that happens. Oh and I had a chargeback once I'd like to see an option to upload multiple documents for disputes not just one. I get that there is only so much file size available in messages plus my contract took care of that issue.

  • Reviewer Source 
  • Reviewed on 5/12/2019
Caitlin M.
Owner
Consumer Services, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 12/10/2019

"Tricky to navigate interface but a better business option than PayPal"

Pros: It is more reliable than PayPal for business use. I haven't had any account freezes yet (which had become an issue with PayPal).

Cons: The user experience could definitely use some work. The interface is a little tricky to navigate.

  • Reviewer Source 
  • Reviewed on 12/10/2019
Lokwatamoi L.
owner
Entertainment, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/5/2020

"Effective and safe way to accept payments"

Comments: It has been an excellent experience and I would recommend it to other small business owners like myself.

Pros: I think that it is trustworthy and has a good reputation which is essential for accepting customer payments.

Cons: I always consider cost and features. I think that Stripe is a good combination of both. I have zero complaints.

  • Reviewer Source 
  • Reviewed on 18/5/2020
Verified Reviewer
Customer Success Manager
Computer Software, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 15/2/2019

"Difficult workfow"

Comments: The customer support is not very helpful. My clients were not getting billed and he was not being able to pay. It took us weeks to resolve the issue, and the solution was to create a new invoice.

Pros: You can set up customers in the database and add subscription and the system tracks the payment flow.

Cons: The payment process fails many a time. The options that you are looking for cannot be found like a simple "delete".

  • Reviewer Source 
  • Reviewed on 15/2/2019
Khaled H.
Senior Accountant
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/7/2019

"Review"

Pros: Eas of use, and having a mobile app made it much easier to track payments

Cons: there are some features that need technical knowledge to be implemented, like: "Update billing info Form"

  • Reviewer Source 
  • Reviewed on 20/7/2019