15 years helping Irish businesses
choose better software

What Is ClinicSense?

ClinicSense offers health and wellness professionals with all of the tools they need to run their business, including: industry best SOAP notes, customizable intake forms, online booking, appointment reminders, invoicing & payments, and integrated marketing tools designed to grow your business.

Official partner of AMTA, ABMP, and RMTAO.

Who Uses ClinicSense?

ClinicSense is designed for independent massage businesses, physical therapists, & occupational therapists. We believe that with the right tools, you can take on the big franchises and win!

ClinicSense Software - Try easy point-and-click SOAP notes, SOAP note shortcodes, and customizable SOAP note templates!
ClinicSense Software - ClinicSense offers HIPPA and PIPEDA-compliant customizable intake and consent forms.  You can also e-mail forms for signatures to increase compliance, organization, and convenience.
ClinicSense Software - With ClinicSense advanced booking and appointment reminder tools your clients can book and pay online.  You can even take bookings from social media! ! We also have automated follow-up email/SMS tools + the ability to have clients pay online pre-appt.
ClinicSense Software - Have your clients pay when they make their appointment, or set up automated invoicing.  You can also run year-end business reports to track your success.
ClinicSense Software - Award-winning, and used by over 7,000 Health & Wellness Practitioners and Clinics, ClinicSense offers everything you need in one place to run and grow your business.

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Reviews of ClinicSense

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
14%
3
1%
1
0%
Jeanie
Jeanie
Muscular Therapist Owner in US
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

All I Need is in ClinicSense

5.0 3 months ago

Comments: I was an early adapter and have been impressed from day one from the pricing, the capacity and the constant development of the product.

Pros:

I like the feedback options and that ClinicSense is constantly improving/adjusting the product to provide more/better features to the end users (therapists and clients).

Cons:

I can think of not one thing that I do not like about ClinicSense that I must have. Eventually, it would be great to be able to complete insurance claims through ClinicSense, but it is not a requirement. All the other features surpass other systems that I have seen.

David
Owner, Remedial Massage Therapist in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

I made the switch years ago and won’t ever look back!

5.0 2 months ago New

Comments: Nothing but positive experiences! The team is easily reached and you feel like they really want to know you and your business.

Pros:

I love the ease of use both from the client interface and the back end interface. I love that this company truly listens to the subscribers and customizes their updates and features based on need.

Cons:

Initial integration was stressful switching from one CRM to another but honestly clinicsense made it as seamless as possible.

Rebekkah
Owner in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Do Not Recommend

1.0 2 weeks ago New

Comments: We have not been happy and would change to a new system if it wasn't so much trouble. I anticipate us changing eventually.

Pros:

The only thing that we liked about ClinicSense is that we didn't have to use an appointment book at the office any longer.

Cons:

This booking system has so many glitches and problems that we get frustrated weekly. Modalities saved for a practitioner are lost, schedules showing to clients are different than what is on the books...You also can't reach someone for help during the weekends.

Teara
Owner, Massage Therapist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

It Just Makes Sense!

5.0 3 months ago

Comments: I have had nothing but incredible experiences with ClinicSense down to their video training on new releases, and help from their IT department. The response time is incredible and they keep you updated with upcoming and even ask what we would as consumers like to see and vote on it.

Pros:

What I like most is that I have control over my appointments and if my current clients or future clients can book automatically or if I need to approve before hand or decline a client. I find most useful the reporting records, SOAP notes, memos which is very helpful to put information (family, pressure they like, trips that are coming up) and it can be selected on every appointment or a certain treatments.

Cons:

The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the upcoming appointment. I would also like it if there was an option to be able to add to where there is an add-on to a treatment instead of creating an entire treatment that has it on there. As a therapist I can add on to invoice but client can't do it when booking if then wanted to put an add-on.

Grace
LMT in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best investment when starting my solo practice

5.0 last month New

Comments: I've already recommended them to multiple other practitioners because of how convenient and great the software has been in starting and running my own practice, and the customer service/people running it absolutely make this the best experience.

Pros:

SUPER easy to integrate with Stripe for taking payments (square is what they advertise, however I had a lot of issues using square and needed to switch to stripe), great real-time scheduling capabilities, and everything I could ask for as far as marketing options/communications and SOAP notes/charting

Cons:

nothing so far. I've had to utilize customer support chats a few times, and they've been nothing short of stellar each time.