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What Is Focus X?

Focus X is an all-inclusive enterprise resource planning (ERP) system that helps you connect every aspect of your business operations. From production to supply chain, customer relationship management to inventory and human resources, it records and stores all your core business data on a centralized database. The application is more focused on the data, information and agility of the process, as well as being able to respond to a fast-moving and volatile business environment.

Who Uses Focus X?

Focus X serves to small, medium and enterprise level customers with equal ease and flexibility across multiple industry verticals

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Reviews of Focus X

Average score

Overall
3.6
Ease of Use
3.8
Customer Service
3.2
Features
3.7
Value for Money
3.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Subhash
Working Partner in India
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It is a good software

5.0 5 years ago

Comments: We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.

Pros:

Customised report, after sales service and training the staff.

Cons:

Not commonly used by CAs. New accountant needs training.

Vikrant
Accounts Manager in Türkiye
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

FOCUS - 9 Software Review

5.0 2 years ago

Comments: Extremely Pathetic Backend Support Dubai team and no contact is maintained once the product is sold and implemented. No Knowledge of any changes or upgrades needed to our existing software version and No Updates done for past many years

Pros:

Ease of use and very easy to add new features

Cons:

There is hardly attention to the after sales / setup services, the Dubai backend support is NIL and NO attention is paid to the required adjustments from the beginning of the implementation and Usage of the Software. Very Pathetic Local Dubai Backend Support Team and dont even know if they will support now

Anjum
Finance Manager in United Arab Emirates
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Focus 9

2.0 3 years ago

Comments: Unfortunately we purchased software for construction industry business while this software is not of such type. It can be good for other types of business but not construction as this business is to be dealt in different way. Managing sub-contractor's contracts, progress PPC's, Invoicing and credit notes and getting project wise reports are the areas which are very poor with Focus.

Pros:

Customization is one of the great thing i like the most. We can create customize what ever requirement comes across. So many inbuilt functions are there we can manipulate to create screens and reports. Ease of use is another good feature. It's quite easy to train staff to get into it.

Cons:

Bugs... System is full of bugs. One thing working fine will not work another time and leads to wrong postings even. Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features. Fixed Assets module is not taken care at all by Focus team. Followed up lot of time but unfortunately even basic features are not fixed. Support from focus is very poor. The people doesn't have full knowledge of the product and are not trained to take up queries from client. Each time they have to refer to development team which is another story.

Prasenna
IT Manager in United Arab Emirates
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent Windows & SQL based ERP for SMB and Enterprises

5.0 5 years ago

Comments: We had to go live with an ERP [comprising of Finance, Procurement and Budget Modules]. Focus was able to go live within 60 days from the project start and managed the incremental functionality upgrades in a smooth manner.

Pros:

1. Simple and Easy to use, with limited or no training required 2. Highly customizable core modules, and easy to integrate with any other solution 3. Shorter go live period/upgrade and patches 4. Excellent resources for implementation and support 5. Finance integrated, easy to use budget module

Cons:

not any feature in particular, most of what functions we required had worked well.

Sibabrata
IT Admin in India
Civil Engineering, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

CMAT Review

4.0 5 years ago

Pros:

Its customization configuration, report design tool and Cloud based with SAAS.

Cons:

Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.