Average Ratings

14 reviews
  • Overall 4.6 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.8 / 5
  • Features 4.6 / 5
  • Value for Money 4.6 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training Live Online
    Documentation
  • Support 24/7 (Live Rep)

Vendor Details

  • Iridium Technology
  • https://www.iridium-technology.com/
  • Founded 2013

About Iridium BI

Iridium BI provides law firms with their choice of high-performance cubes and dashboards. All content can be customized based on the firms business requirements. Our dashboards are built on the powerful concept that there should be a goal for every value that is displayed. For every component of Iridium BI, we have thrown out the traditional architectures and approaches and built revolutionary new components that provide phenomenal performance and capabilities.

Iridium BI Features

Vendor has not completed this information.
Vendor has not completed this information.

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Iridium BI Most Helpful Reviews

A BI Platform that everyone should have

Reviewed on 20/12/2018
Kevin E.
Chief Practice Management Officer
Law Practice, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Iridium's support team is great. They are interested in your business, working with you to satisfy all of your needs. They are responsive and smart people. Their business model and approach (e.g. the "anti-vendor") is a unique perspective that permeates through their culture and makes it a pleasure to deal with them.

Pros: BI platforms are a must in managing your law firm. Iridium's solution is the most comprehensive that I've seen on the market, while keeping it manageable to use. Not only using their dashboards, but also tapping directly into their proprietary cube with Excel allows you and your analysts an infinitely flexible tool to garner business trends, issues, and other insightful analyses. It more than pays for the annual subscription in terms of efficiency and savings in running our business.

Cons: As with any BI platform that tries to meet all client needs, a dashboard needs to be configured specifically to your firm's needs. Presenting too much data makes it hard to see what's important. You need to spend the time to configure it properly.

Vendor Response

by Iridium Technology on 21/12/2018

Kevin - thank you for your positive comments. It has been a pleasure working with you and your team.

Iridium BI - The value is there!

Reviewed on 26/12/2018
Paul G.
CFO
Law Practice, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: What issue did we have? Too many paper reports, time wasted by accounting providing information to individual stakeholders, and no easy view for management to see the overall picture from a revenue perspective. Iridium answered all these issues and overtime the usage has increased and stakeholders are able to review up to date information that they can act upon and therefore increase their changes of hitting budget. The value is there!

Pros: Once Iridium is implemented the ease of use is intuitive. If you spend plenty of time in the system you will be amazed at the functionality and information it provides right at your fingertips. When I compare to the general ledger package and the non intuitive nature to extract information Iridium is the definition of what BI should accomplish.

Cons: Purchasing in modules vs an all in package vs Revenue solely. This was a function of Iridium being new on the market and the uncertainty of how the software was to be used.

Overall Product

Reviewed on 20/12/2018
Kitty S.
Office Manager
Law Practice, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The reports available in the accounting software we are using are very difficult to customize and repeat the same information in multiple rows. For example a WIP report will be 45 pages instead of three. The options to add additional columns is not available in the accounting software. Iridium's team worked with our firm to show all of the information we wanted to see on one line per client. We have worked with Iridium to produce many specialized reports.

Pros: The software is very customizable. The Iridium team work with you the customize the dashboards for the company. We needed very specialized reports designed and the cost to prepare the reports was very reasonable.

Cons: The con is not specifically related to the software, it relates more to the ongoing changing to the team due to Iridium's rapid growth.

Iridium Delivers

Reviewed on 27/12/2018
Mack G.
Director of Finance
Law Practice, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Every team member at Iridium is professional and responsive on top of being technically superior to what other firms offer. support team takes pride in being personally responsible and available.

Pros: The software is intuitive and allows you to break data down in areas that other business intelligence software options don't on a consistent basis. It is also adaptable to your firm needs and practices without causing problems with upgrades.

Cons: There is nothing we really don't like about the software. Getting our IT department to give us the processing resources we need to properly utilize and update the date in the timeframe we need has probably been the biggest obstacle.

Iridium BI Modules have made my Job as CFO Better and Easier

Reviewed on 28/12/2018
Kyle D.
CFO
Law Practice, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Fantastic team and very responsive. I wouldn't want to look for any other solution.

Pros: Iridium BI tools are customizable to our own firm's needs, yet, are very powerful and feature rich in their capabilities. There has been *nothing* we have asked for that our implementation team hasn't been able to accomplish. Their tools take us to the next level in financial analysis and planning

Cons: The Excel-based cubes are very powerful, and can be hard to train less tech-savvy personnel to use. However, once someone begins to understand their capabilities and uses them, they are far and away the go-to tool for our needs. It has been a process to train our core financial analyst team to become proficient in the cubes. If there were additional training resources "in the can" - that'd be very helpful.

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