Speakap

Speakap

by Speakap

Who Uses Speakap?

Companies everywhere struggle to communicate with their non-desk and distributed workforce, quickly, effectively, and securely. We support organizations in all verticals with distributed workforces.

What Is Speakap?

Speakap provides branded communication platforms that foster structured dialogue with frontline employees. You can support and inform your entire workforce from anywhere at any time with Speakap's robust feature set.

Used by 350+ brands in 27 countries, clients include Marriott Hotels, IKEA, Saks Off Fifth and Bosch.

Speakap Details

Speakap

https://www.speakap.com

Founded 2011

Speakap Pricing Overview

Speakap does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Speakap Features

Collaboration Software
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Content Management
Content Moderation
Discussion Boards
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
Benchmarking
Employee Recognition
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
Goals
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Recognition Tracking
Rewards Catalogue
Rewards Points
Social Recognition
eCards
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Activity/News Feed
Blogs
Employee Database
Employee Photos
Meeting Management
Newsletter Management
Real-time Chat
Screen Sharing
Survey/Poll Management
Video Conferencing
Activity/News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Knowledge Base Management
Policy Management
Search
Wiki
Cataloguing/Categorisation
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Collaboration
Content Management
Document Management
File Sharing
Real-time Chat
Search

Vendor has not completed this information.

Activity/News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Real-time Chat
Social Media Integration
Social Media Tagging
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Budgeting/Forecasting
Contractor Management
Employee Lifecycle Management
Employee Scheduling
Labor Forecasting
Performance Metrics
Recruitment Management
Skills Tracking
Time & Attendance Management
Variable Workforce

Speakap Reviews

Showing 5 of 43 reviews

Overall
4.4/5
Ease of Use
4.5/5
Customer Service
4.5/5
Features
4.1/5
Value for Money
4.3/5
Martijn L.
Manager ICT
Retail, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 20/11/2018

"The best alternative for complex and expensive communication platforms"

Pros: The implementation is the key to success. There are alternatives, but as far as I know is Speakap is the only one who really understand the importance of a smooth implementation and onboarding. Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent. Not an anonymous software product but a partner who really knows their customers.

Cons: There are just a few reporting options, it would be nice to have more insights. Furthermore, the synchronisation between our Active Directory and Speakap is not fully automated. We started wit CSV exchange, the API possibilities are not fully developed.

  • Reviewer Source 
  • Reviewed on 20/11/2018
Andrew C.
CEO
Entertainment, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 3/6/2019

"Move past email"

Comments: Fast moving dynamic and fun

Pros: It is easy to use and really engages with staff members

Cons: Some team members are too active in the tool

  • Reviewer Source 
  • Reviewed on 3/6/2019
Ger-jaco D.
IT Specialist
Health, Wellness & Fitness, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 17/11/2018

"Speakap can give easy access to business news to all of your employees"

Comments: We made the decision to start with Speakap because we have a lot of employees without a computer. Now we can easily reach everyone and share news knowing that all are reached.

Pros: It is very easy to use. Even for people who are not very familiar with computers.

Cons: Not many features to personalize the software (what you see is what you get)

  • Reviewer Source 
  • Reviewed on 17/11/2018
Verified Reviewer
Pilot
Airlines/Aviation, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 3/7/2019

"Jetsream"

Comments: Overall the application is doing well. Gets the job done well. Allows the company to be in direct contact with everyone and I think that is a great tool. I was impressed to see how many people have started to use the application already, I figured it would have taken a little bit of time for people to start using it. I hope that we start to see more and more people post things. This is a great tool for questions about literally anything pertaining to Flexjet. I am glad that we got this tool for our company.

Pros: Great way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road. I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way.

Cons: As with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however this got resolved quickly. It takes a little bit of time to figure out where all the groups are. Experience from helping people on the road that are un familiar with social media platforms, explaining where the groups are and how to use them and how they correlate to the timeline has made some of them confused. However I think that in the long run they seem to understand it. I did find it difficult to find the specific fleet that is assigned to each pilot within Jetstream. After a little help from above we found it. It takes a bit of searching to find it.

  • Reviewer Source 
  • Reviewed on 3/7/2019
Paul C.
Head of IT, Business and Organisation Architecture
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/6/2019

"Speakap Usage and Implementation Review"

Comments: The app has been a great way to improve engagement across organisational boundaries, and provide another channel to communicate easily and quickly with remote workers. The support we have had from the team during our testing, implementation and launch has been great and always get a quick response to our questions and issues.

Pros: This software is easy to use and has good features to be able to set-up structures in line with our organisation hierarchy, and specialist groups for specific content types. The employee set-up process is easy and easy to post news items and on the timeline. There are features for private messaging which is really useful.
The company specific branding has been key to the launch and ongoing engagement with the app.

Cons: It would be good to be able to see statistics and analytics in Real Time

Vendor Response

by Speakap on 11/7/2019

Hi Paul, thanks for your review! We'll forward your feedback to the product team. The Statistics feature is a priority on the product roadmap, which is here if you want to check out other upcoming features (https://www.speakap.com/en/roadmap). Your review reiterates the importance of this feature, and we look forward to rolling it out.

  • Reviewer Source 
  • Reviewed on 10/6/2019