---
description: Learn more about Chatlio price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: Chatlio Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chatlio](/software/177179/chatlio)

# Chatlio

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> 3rd party integration for Slack that uses Slack as a chat client to chat with site visitors directly.
> 
> Verdict: Rated **4.3/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Chatlio?

Chatlio is designed to integrate with your website and live chat through Slack without the need of any additional software.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 7 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chatlio
- **Location**: Seattle, US

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: A 30-day free trial is available on all packages, which include the following:

STARTER – $29 per month
BASIC – $49 per month
PRO – $99 per month
ENTERPRISE – $199 per month

Contact for a quote on bigger plan requirements.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Autoresponders
- CRM
- Chat/Messaging
- Customisable Branding
- Geotargeting
- Live Chat
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (3 total)

- Slack
- WordPress
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Live Chat Software](https://www.capterra.ie/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.ie/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.ie/directory/32315/customer-support/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ie/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.capterra.ie/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Freshdesk](https://www.capterra.ie/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [WhatsApp](https://www.capterra.ie/software/180345/whatsapp) — 4.7/5 (16296 reviews)
5. [Slack](https://www.capterra.ie/software/135003/slack) — 4.7/5 (24046 reviews)

## Reviews

### "Honestly a great Slack integration for Live Chat and WordPress sites" — 5.0/5

> **Dylan** | *17 September 2024* | Consumer Electronics | Recommendation rating: 9.0/10
> 
> **Pros**: Chatlio has easy integration with Slack, this saves us some real estate on our computer screens as it already uses a program that we already have open on our desktops.
> 
> **Cons**: I still don't understand how to set holiday automation, sometimes we forget to turn it off for a Holiday and we have customers that are annoyed we don't respond.

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### "Good live chat" — 4.0/5

> **Jens** | *12 June 2023* | Security & Investigations | Recommendation rating: 7.0/10
> 
> **Pros**: That we can use it with Slack so we dont need another client.
> 
> **Cons**: It is a bit expensive and is charging for everything. One extra operator. One extra chat topic etc. The default pricing may not fit all businesses.
> 
> Works very well

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### "Get Chatting in an Instant with Chatlio" — 4.0/5

> **Pete** | *8 December 2022* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: Chatlio is so easy to use and set up because it integrates with Slack perfectly. We had our entire system set up and launched in less than one day. They give you everything you need to be successful. It honestly added so much value to our Slack contract because it allowed us to bring outsiders into our internal Slack chats.
> 
> **Cons**: The only downside to Chatlio is more of a Slack thing than anything they can control. To do certain tasks, Slack makes you type in these commands that many of our users just weren't familiar with. They eventually got the hang of it but it did take time and training to get everyone comfortable.
> 
> Overall, I was very pleased with Chatlio because of the extra value it gave us with Slack and the ease of set-up, use, and administration.

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### "Nice But Not Best" — 4.0/5

> **saurabh** | *3 June 2019* | Architecture & Planning | Recommendation rating: 6.0/10
> 
> **Pros**: Nice But Not Best. Havenot been using this now.
> 
> **Cons**: Nice But Not Best. Havenot been using this now.

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### "Great easy chatting if you're already using Slack" — 4.0/5

> **Serianna** | *6 June 2019* | Internet | Recommendation rating: 7.0/10
> 
> **Pros**: It opens up a chat for you and has automated replies, making your chats very easy. It really works when you have a lot of customers on your website\! I love the slack integration.
> 
> **Cons**: It's not always clear to me how to shut down a conversation. Also I couldn't get everything to work as smoothly as I wanted to. Minor things though.

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## Links

- [View on Capterra](https://www.capterra.ie/software/177179/chatlio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/177179/Chatlio/> |
| en-AE | <https://www.capterra.ae/software/177179/chatlio> |
| en-AU | <https://www.capterra.com.au/software/177179/chatlio> |
| en-CA | <https://www.capterra.ca/software/177179/chatlio> |
| en-GB | <https://www.capterra.co.uk/software/177179/chatlio> |
| en-IE | <https://www.capterra.ie/software/177179/chatlio> |
| en-IL | <https://www.capterra.co.il/software/177179/chatlio> |
| en-IN | <https://www.capterra.in/software/177179/chatlio> |
| en-NZ | <https://www.capterra.co.nz/software/177179/chatlio> |
| en-SG | <https://www.capterra.com.sg/software/177179/chatlio> |
| en-ZA | <https://www.capterra.co.za/software/177179/chatlio> |

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