15 years helping Irish businesses
choose better software

What Is AvaiBook?

Automate and save time and costs. Manage your entire business from a single dashboard with our vacation rental software in the cloud:

- Streamline check-in/check-out tasks, housekeeping, etc.
- Streamline check-in for your travelers
- Multi-user: private access and independent accounts
- Content manager: your listings always updated
- All-inclusive: engine, channel manager and payment gateway
- Functional calendar, lease agreements, daily rates.
-Invoicing updated, reservations without payment

Who Uses AvaiBook?

Our platform is perfect for vacation rental managers, Real State agencies as well as villas, cottages and apartment owners.

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Reviews of AvaiBook

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
3.9
Features
4.1
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
Head of software in Spain
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

They need to improve a lot

2.0 11 months ago

Comments: It is a very simple channel managament that has a very big room for improvement.Their customer service is quite good but they set us a very expensive price that was not worth it.

Pros:

They have an integrated POS, that it is very good so you can charge the guests automatically and they have some interesting channels.

Cons:

They are very expensive, they do not offer a full commission plan.When you have a very big amount of listings you need to enable them one by one in all channels in all listings and set up the configuration for each single one of them, it is a very heavy work that could be done in 2 minutes.They missmatched the location of our properties 3 times, so we got a Booking for a listing that was sited in America, when we are in Spain. We needed to change it and it was a nightmare to refund the guest.Their API is very simple, and does not allow channel management.They only have Booking.com, Airbnb, Vrbo and HomeToGo. They did not have Holidu, Likibu, VacationRenter, TravelStaytion... and in exchange they had lots of unpopular channels.

Richard
Director in Spain
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Be aware of this company

1.0 4 years ago

Comments: Very agressive methode of blocking your account. My credit card was stolen and a small fee of 13 euro wasn´t charged, they BLOCKED my account for days, PRESSING to pay inmediatly. They had several thousand of euros on hold from PAID reservations. I claimed acces to the information of MY clients, they denied! Once I published a negative revieuw they CANCELLED al my bookings. Lost a lot of money.

Pros:

Nice trial periode, all seems marvelous! But don´t get too excited...

Cons:

Lots of failure of sync with HOMEAWAY. Not usefull for VRBO. Problems with TXT on AIRBNB adverbs. Calenders does not sync. They collect your BOOKING payments with a 4% extra CHARGE, even you have set BOOKING payments to your account directly. If you complain, they cancell your account, and of course NO MONEY BACK!

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

very bad process to create and charge a manual reservation

2.0 4 years ago

Comments: I've been trying to charge a virtual booking card for weeks, I understand that for security reasons they have to do several checks, but they end up telling you that you have to hire another plan paying more money, it seems like a huge robbery. They charged me 5% for the transaction and another 4 euros for a "manual validation" and I still don't see my money

Pros:

Have entered my first reservation manually two weeks ago and still haven´t received my money. Don´t see any pro yet

Cons:

time-consuming, a very bad process to create and charge a reservation

Rita
Gestora hoteleira in Portugal
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Prático e intuitivo

5.0 8 months ago

Comments: No geral funciona bem para o nosso dia a dia de gestão de reservas e preços, registos e suporte.Mas como disse as funcionalidades em falta disponíveis em Booking são uma falha importante a nosso ver.

Pros:

O software é de fácil utilização. Mantém uma boa sincronização entre os diferentes canais de reservas. Gosto da possibilidade de poder fazer o registo de hóspedes online e enviar para o SEF. Facilidade em criar e modificar reservas, criar tarifas e consultar movimentos.- A equipa de suporte é muito gentil e competente, nomeadamente a Adriana, o meu contacto mais frequente.

Cons:

Na minha opinião faltam alguns recursos tais como:- Funcionalidades importantes na Booking que não estão disponíveis na sincronização com a Avaibook:"NO DEPARTURES" E "NO ARRIVALS": funcionalidade que permite aos hóspedes pernoitar no alojamento mas não entrar ou sair em determinado dia. Não nos é possível configurar esta funcionalidade nem em Booking ao estar bloqueado nem em Avaibook.Seria importante poder aceder às restantes restrições que é possível fazer em Booking.com mas esta é a mais importante para nós.- Numa urgência, não é possível ter resposta imediata da equipa de suporte

Jesus
Gerente in Spain
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Muy recomendable

5.0 3 years ago

Comments: Muy contento, el trato desde el primer día de acogida super cercano. El tiempo que le dedican a las explicaciones y sobre todo un puntazo que te resuelvan las dudas con un video de Loom. Muy top!!

Pros:

Lo tiene todo, un Software muy completo. Sin duda se lo recomiendo a la gente que tenga más de un alojamiento y se quiera despreocupar de multitud de tareas ya sea como cerrar y abrir fechas en diferentes plataformas, realizar parte de viajeros etc..

Cons:

El única contra que le puedo poner es que cuando un huésped cancela una reservase sigue cobrando el 1% . Un caso que nos paso es que una huésped decidió cancelar su reserva de Booking para volver a reservar modificando un huésped más, esa persona no sabia que podía directamente modificar la reserva sin tener que cancelar y volver a reservar. Esto nos llevo a unos gastos de 37 euros por tan solo una modificación de la reserva.

idealista Response

3 years ago

Hola Jesus, !Gracias por tu rese?a! Nos alegra saber que el utilizo de AvaiBook te haya ayudado en la gestion diaria y te haya permitido ahorrar mucho tiempo trabajando de forma segura y sin riesgo de overbooking. En cuanto a la comision, te recomendamos pasar a nuestros nuevos planes Estandar o Pro, sin comision por reserva, que te permiten trabajar con un coste fijo anual o mensual y ofrecen muchas mas herramientas y sincronizaciones XML ilimitadas! Gracias de nuevo por confiar y crecer con nosotros. El equipo de AvaiBook