Who Uses Sprout?

Companies over 500+ employees in size

What Is Sprout?

The Sprout Solution is a comprehensive health and wellness platform that provides an integrated platform for access to holistic health information, health risk surveys, personalized recommendations, social networks, challenges, groups and more. Sprout helps increase awareness of health issues as well as the benefits of healthy habits and keeps employees engaged in these behaviours long term.

Sprout Details

Sprout

https://www.sproutatwork.com

Founded 2010

Sprout Pricing Overview

Sprout does not have a free version and does not offer a free trial.

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Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Sprout Features

Corporate Wellness Software
Activity Tracking
Employee Portal
Gamification
Goal Setting / Tracking
Health Coaching
Health Monitoring
Health Risk Assessment
Incentive Management
Program Management

Sprout Reviews

Showing 5 of 563 reviews

Overall
4.3/5
Ease of Use
4.1/5
Customer Service
4.4/5
Features
4.1/5
Value for Money
4.4/5
Yana V.
Audit Analyst
Marketing & Advertising, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 9/6/2020

"The best social media manager platform"

Comments: Sprout uses the latest technology both on its website and in the service. Thanks to this, working with Sprout becomes a pleasure, and finding all the important features is very easy.

Pros: The Sprout service appeared later than most of the social networking services on this list. Nevertheless, Sprout Social is firmly ranked among the best. For example, it’s great that you can create a schedule for sending messages (a great feature for everyone who works a lot with social networks). You can track and measure trend metrics in real time. This will help you find new topics of interest to your readers.
Sprout has a knowledge base with a selection of frequently asked questions and video tutorials with which you can unleash the full potential of this service.
There is also an online chat, which can be found in the settings (gear icon) if you are authorized.
Finally, technical support can be contacted by email. In addition, you can call - the American number is listed at the bottom of the site.
-Email Support
-You can call
-Live chat
-Knowledge base
-Video Guides
Also, one more bonus, within 30 days you can work with any tariff for free - you don’t even have to indicate your payment card details when registering! This is ideal for anyone who is serious about their security or just afraid that they will forget to cancel their subscription after 30 days.

Cons: If you are planning to start the working week with bulk message downloads, Sprout will greatly disappoint you: you can add only one message at a time.
If you intend to use the service as a tool for managing accounts on social networks, then the prices will seem quite high to you. However, companies and more advanced users will be able to access a number of rare functions - for example, the ability to track specific keywords, locations and profiles, as well as the CRM function, which will allow you to better know customers.

  • Reviewer Source 
  • Reviewed on 9/6/2020
Verified Reviewer
Digital Director
Public Relations & Communications, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 9/6/2020

"Couldn't Do Without"

Comments: Sprout has its hiccups but it saves my team hours of time scheduling and analyzing social posts.

Pros: Sprout goes beyond regular social management – the thing that really makes it stand out is the reporting side of things. They have a massive amount of pre-created reports, with tons of data available.

Cons: I feel like there is a lot of down time and glitches. I've had social disappear, or scheduled social go out without links.

  • Reviewer Source 
  • Reviewed on 9/6/2020
Angela F.
Administrative Assistant
Chemicals, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    2/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 15/2/2019

"Honest Review"

Comments: a normal basis than to subject myself for everyone else to criticize/comment on a daily basis. That would be setting myself up for failure. I know who I am and what I need to do in life than to have someone "cheer" me on. I don't need "approval" to know that I am on the right track.
6. If I feel the need to contact EAP to "help" me, I will. I don't need it in my face every time I am on your website.
7. Lastly, I feel like I have to keep my phone on my person 24/7 in order to get the "movement" points. It is attached to me enough, it doesn't need to go with me EVERYWHERE. I have gone through enough Fitbits over the last several years that I am never wearing one again. They are a waste of money. I will continue to guesstimate my activities and forge ahead without a device or my phone.

Pros: ...still waiting to see what I like most...

Cons: 1. First, the app will not work when I try to open it on my phone. Maybe the 3rd time is the charm, maybe not! Soon, I will uninstall it from my phone as it is taking up precious space.
2. Somehow I got logged out of the website and now it wants me to answer questions all over again! If that information needs updated, I'll do it - when I feel the need! Not every time I get logged out. Now, I cannot log into my account until I go through your little preview of Health Survey Results.
3. I cannot update activities easily. If I need to update something, I have to delete them then go back and add them again. I can see them on two different screens but they both do different things and neither one is efficient.
4. I cannot narrow anything down by date. I have to look at everything by "downloading" the entire month to see what I did or didn't enter yet.
5. I feel the only reason people post their pictures of healthy eating and active lifestyle is for personal attention. One should not have to post that sort of thing in order to get "approval" from their peers. If they do, then they need professional help. If someone wants to document their lives for all to see that is one thing, but not force others to look at it or post it. Why would I want to tell the entire Sprout community what I am doing/eating/feeling at every moment of my day? They don't need to know. They need to focus on themselves and better themselves. I have enough drama in my life on

  • Reviewer Source 
  • Reviewed on 15/2/2019
Verified Reviewer
Digital Marketing Specialist
Information Technology & Services, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 16/4/2020

"Powerful Social Media Management tool"

Comments: My overall experience with Sprout has been mostly positive. I still use the tool every day and have no intention of changing to a new tool.

Pros: It makes managing a social media presence easy. Everything from planning social posts, scheduling posts, reporting, and more are included in this platform.

Cons: There can be issues with data not being correct in reporting at times, and there are some features you can't get in sprout that are available on social platforms.

  • Reviewer Source 
  • Reviewed on 16/4/2020
Dylan B.
Community Business Coordinator
Consumer Goods, 10,001+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/6/2020

"Decent Social Media Manager"

Comments: I’ve enjoyed my time using Sprout, it does what I need it to as I run multiple social media pages.

Pros: Fairly easy to use, part of my job is managing Twitter, Facebook, and Instagram pages, I’ve not had any issues using Sprout to balance and implement social strategies for all three pages.

Cons: Not as intuitive as other social media managers in some situations, but those situations are limited and and don’t detract from this service in any large way.

  • Reviewer Source 
  • Reviewed on 24/6/2020