What Is Trainual?

Trainual is a knowledge transfer and training platform where growing teams build the playbook for how they do what they do. With Trainual, every process, policy, and procedure for all the roles and responsibilities in your business are easily documented, organized, assignable, and searchable. The result is faster onboarding and training, more seamless delegation, consistent processes as you scale, increased accountability, and everybody stays in-the-know with your need-to-knows.

Who Uses Trainual?

Trainual is built for people-powered businesses with 5-500 employees or individual teams inside larger organizations needing to streamline knowledge transfer and train more efficiently.

Trainual Software - Use Pre-Built Templates
Trainual Software - Everything in One Place
Trainual Software - Document Roles & Responsibilities
Trainual Software - Easily Create Engaging Training Content
Trainual Software - Map Out Your Org Chart

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Reviews of Trainual

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
82%
4
16%
3
2%
1
0%
Rashad
Rashad
Photographer in Azerbaijan
Verified LinkedIn User
Photography, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Employee training software

5.0 2 years ago

Comments: Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.

Pros:

It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.

Cons:

To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.

Trainual Response

2 years ago

Hey, Rashad! Thank you so much for taking the time to review Trainual. We're super excited to hear that it's making training your new hires much easier! And that you've enjoyed using it. We also appreciate your feedback on adding more customization options. We're currently working on new ways to customize your team's experience, so stay tuned! If you have any questions, always feel free to reach out and we'll be glad to help.

Courtney
Courtney
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great tool for Team Training

4.0 last week New

Comments: The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development.

Pros:

Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials.

Cons:

One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce.

Trainual Response

7 days ago

Hey Courtney! ���� We're so glad to hear training makes Onboarding and documentation simple & efficient. We'll share your gamification feedback with the team. Thank you for sharing your review. ����

adam
Customer Service Manager in Australia
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Trainual Review

3.0 3 weeks ago New

Comments: My overall experience with Trainual is a positive one where I have recommended it to a few of my friends and assisted them with there setups

Pros:

The things I like most for this product how easy it is to use, Easy to keep track of your company and their progress in their training, and how easy it is to assign training to your staff in different departments

Cons:

what do I like the least about trainaul, how hard it is to fine turn your details once published

Trainual Response

last week

Hey Adam! ���� We're so glad to hear Trainual makes it easy to train and manage team learning! More coming to the content editor - stay tuned. ���� Thank you for sharing your review. ����

Ryan
Director of Operations in US
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Scope Training

5.0 2 weeks ago New

Comments: Trainual is great for new hires. I like the different ways to create and organize content.

Pros:

I like the ability to segment training modules/lessons and dictate the order at which the user goes through them.

Cons:

I would like the user permissions to be a little more flexible. I have some team leads that need to be able to monitor new users as they go through the training, but I do not want to give them access to edit content.I would also like a better way to add an mp4. Maybe I'm just not doing it the right way, but currently, I am putting in text like "Training Video 1" and attaching a URL to the video. It would be nice to imbed the mp4 just like a YouTube video.

Trainual Response

19 hours ago

Hey Ryan! Thank you for the feedback. We'll be rolling out some permission enhancements real soon - so stay tuned for that. I'll also share your video file feedback with the team. Appreciate your time here and thanks again!

Barbara
Accounts Receivable Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Keeping your instructions up to date is a breeze!

5.0 4 weeks ago New

Comments: This is a great way to remind yourself of how to complete a infrequent task or a task that is usually a assigned to someone else. If you are unsure of how to execute a procedure, Trainual has you covered. As long as the author has written good instructions, following them to complete a task should be as easy as going 'step by step. If you find a flaw while going along, that can be corrected without any issues (such as starting from scratch)Keeping your instructions up to date in Trainual is a breeze!And

Pros:

Trainual works very well as a living, breathing document. You can update/change/add to/delete your documents as needed. We are a growing company so our procedures are growing with us. Trainual allows us to update our task instructions as they change. No excuses on not knowing what to do in any situation.

Cons:

Hard to find a Con - maybe the only thing is that there are many options on how you format your post. Everyone has a unique way to spell out their instruction tasks, so uniformity is a not kept within the company.