--- description: Learn more about Case Status price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Case Status Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [Portal Software](/directory/14/portal/software) > [Case Status](/software/175690/case-status) # Case Status Canonical: https://www.capterra.ie/software/175690/case-status Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/175690/case-status?page=2) > Case Status is the leading client experience platform for law firms—automating updates, boosting satisfaction, and driving growth > > Verdict: Rated **4.9/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Case Status? Client Engagement Made Simple - Leading mobile client engagement software for law firms who care about clients, the bottom line \& firm growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 13 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Case Status - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$699.00 - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Canada, US Virgin Islands, United Kingdom, United States ## Features - Access Controls/Permissions - CSAT Survey Structure - Calendar Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Complaint Monitoring - Customer Experience Management - Customer History - Customer Segmentation - Customisable Branding - Customisable Forms - Customisable Templates - Document Management - Engagement Tracking - File Sharing - Forms Management - Interaction Tracking - Mobile Survey - Multi-Channel Communication - NPS Survey Structure - Negative Feedback Management - Personalisation - Process/Workflow Automation - Pulse Surveys - Reporting & Statistics - SMS Messaging - Search/Filter - Segmentation - Sentiment Analysis - Task Management - Template Management - Third-Party Integrations - Visual Analytics - Workflow Management ## Integrations (12 total) - 8am CasePeer - 8am MyCase - Clio - CoCounselor - Filevine - Litify - MerusCase - Neos - NuLaw - SmartAdvocate - Smokeball - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Portal Software](https://www.capterra.ie/directory/14/portal/software) ## Related Categories - [Portal Software](https://www.capterra.ie/directory/14/portal/software) - [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software) - [Legal Case Management Software](https://www.capterra.ie/directory/20040/legal-case-management/software) - [Customer Satisfaction Software](https://www.capterra.ie/directory/30541/customer-satisfaction/software) - [NPS Software](https://www.capterra.ie/directory/32075/nps/software) ## Alternatives 1. [WhatsApp](https://www.capterra.ie/software/180345/whatsapp) — 4.7/5 (16296 reviews) 2. [Viber](https://www.capterra.ie/software/180348/viber) — 4.4/5 (4058 reviews) 3. [Text Request](https://www.capterra.ie/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [Telegram](https://www.capterra.ie/software/180347/telegram) — 4.7/5 (6406 reviews) 5. [Hona](https://www.capterra.ie/software/1060976/hona) — 4.1/5 (9 reviews) ## Reviews ### "Best Legal Client Communication Software Ever\!" — 5.0/5 > **Ida** | *19 August 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Everything, the software is GREAT\! Our firm and clients love this platform because of how great the line of communication is between us. > > **Cons**: There is nothing negative I can say about Case status. Any issues we had, Case Status would take our feedback and help us whenever we needed their support. > > We love Case Status and everyone there\! The team is awesome and very helpful, the software is VERY user-friendly. The best part is the mobile app, we definitely enjoy it. ----- ### "UPDATE HERO" — 5.0/5 > **ALISIA** | *23 May 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: How much client calls they saved us from for immigration by keeping the status and work flow up to date. > > **Cons**: There was nothing to dislike about Case Status, they are for the user and our clients. You are able to make it how you need. > > Flexible - they can adjust to what your firm and client needs. It works excellent in all phases of the case life. ----- ### "Easy to Navigate & User-Friendly" — 4.0/5 > **Syretha** | *22 January 2026* | Legal Services | Recommendation rating: 8.0/10 > > **Pros**: The ease of use and ease of navigation is most appealing about Case Status. Visually, the dashboard is very clear and uncluttered. Also, the ease of communicating and tracking communication with our clients, is very helpful. > > **Cons**: It's pricey and we experience occasional glitches. Additionally, I really wish Case Status integrated with our primary case management software CARET Legal. > > Generally, I appreciate the ease with which I can move around throughout the software. The onboarding experience was very informative and I truly felt well supported. Case Status has definitely improved communication with our clients. ----- ### "Case Status Is a wonderful addition to our firm\!\!" — 5.0/5 > **Rhonda** | *15 August 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: The convenient accessibility it gives to our clients. > > **Cons**: I do not have a least. I guess if I had to say anything originally I wanted imbedded video contact and they are now adding that. So that is a win for me and my clients. > > My overall experience with Case Status has been amazing. The support from the buildout through implementation is second to non. ----- ### "CASE STATUS IS AWESOME" — 5.0/5 > **Isabella** | *15 August 2024* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Case Status is an awesome tool\!\! We use it as the main avenue of contact for our clients. We try to use all the features and have yet to have an issue. > > **Cons**: I have to refresh the page each time I use it. > > Fantastic\!\! We very rarely have an issue and usually its a user error. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ie/software/175690/case-status?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/175690/case-status) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Structured Data