Avast Business CloudCare

Avast Business CloudCare

by Avast

Who Uses Avast Business CloudCare?

Avast Business CloudCare helps IT service providers monitor threats and deliver real-time online security services to multiple clients from a single, cloud-based security portal.

What Is Avast Business CloudCare?

Avast Business CloudCare is a cloud-based, endpoint security platform that makes it significantly
faster and easier for IT service providers to deliver layered protection, monitor threats, and resolve
issues all from a single platform. With CloudCare, you can remotely secure multiple clients, protect
networks, and deliver pay-as- you-go services, such as antivirus, antispam, content filtering, and
backup services, that enhance their protection and boost your profits.

Avast Business CloudCare Details

Avast

http://www.avast.com/

Founded 1988

Avast Business CloudCare Pricing Overview

Avast Business CloudCare does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Avast Business CloudCare Features

Backup Software
Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration
Anti Spam
Anti Virus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection
AI / Machine Learning
Behavioural Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting/Blacklisting
Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery
Archiving & Retention
Canned Responses
Data Recovery
Email Monitoring
Queue Management
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting/Blacklisting
Activity Log
Anti Virus
Application Security
Behavioural Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting/Blacklisting
Backup Scheduling
Bare-Metal Restore
Compression
Continuous Backup
Differential Backup
Disaster Recovery
Encryption
Incremental Backup
VM Backup

Avast Business CloudCare Reviews

Showing 5 of 15 reviews

Overall
4.3/5
Ease of Use
4/5
Customer Service
3.8/5
Features
4.3/5
Value for Money
3.9/5
Jose T.
Dependiente de tienda
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    2/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 22/6/2018

"a reliable antivirus, do not worry anymore and leave your computer in your hands, take care of it "

Comments: I keep my computer free of cyber threats

Pros: this software has a nice visual aspect which pleases the client very much and has its tools very well, you can install it and leave everything in your hands, it will be in charge of keeping your computer or device free of cybernetic threats

Cons: although it is a software of great visual attractiveness at the time of which a person without any knowledge uses it it will be a bit complex, they should improve that part a little so that the softaware is easily manageable by more clients

  • Reviewer Source 
  • Reviewed on 22/6/2018
Dave M.
Technical Specialist
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/7/2018

"An easy to use centralized portal to protect and manage client's endpoints."

Comments: Client satisfaction of being well protected from attacks, along with the ability of having their data backed-up to the cloud. We have earned the trust of the client that we are invested in protecting their data and helping them run their business so that they can succeed. And if our clients succeed, so do we.

Pros: The built in Premium Remote Control is awesome. Also the ability to control the surfing of computers by creating a simple policy and assigning the policy to the computer(s). The alerting feature is great to keep us informed on potential viruses or surfing to unapproved sites and many things in between. I guess there are many things about this software that we have come to appreciate.

Cons: Sometimes version upgrades have needed some handholding with the endpoints. That is probably the downside of a portal that is working to keep all the computers protected with not just the most recent virus definitions, but also the most recent Anti Virus engine and client software. We are glad it does do this, but like all changes and upgrades that get installed, sometimes things don't go as planned. In the present climate of the internet, you cannot allow your security software to get behind.

  • Reviewer Source 
  • Reviewed on 19/7/2018
Athithyan V.
Tester
Research, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/4/2020

"monthly update option not reciveed some user"

Pros: avast is user friendly softwaare but home page notification better then custom ooption

Cons: viirus deleted from amazing expreience an platfrom
and avaast logo is i liked

  • Reviewer Source 
  • Reviewed on 16/4/2020
Misty V.
System admin
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    1/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 25/3/2020

"Avast cloud care experience "

Comments: The product seems great from a outsider's point of view. That is why I pushed for the swap. The remote access it gives for free with the cloudcare was a big perk. But after the frustration and time put in we made a swap back to our previous antivirus. I did give a year of time since I purchased the seats. Hoping the issues would get resolved. If they ever do get everything working properly that they offer I would consider trying it again. But suggest for anyone looking into using this product FIRST try the 30 free trial to make sure it fits for your needs.

Pros: The cloudcare dashboard with the devices and the customers in one locationt in order the manage your client base.

Cons: Im not sure which category this would fall under but I would say the policy management. This is what I discovered after deployment and purchase of 50 seats. Once deployed a RDP web app a office used that vital to their job was blocked by the fw. So I looked in the policy manager and did not find a place to implement a rule to allow. I did find it on the local install. So I put the rule in place for each user and went about my day. The next day multiple users called complaing it did it again. But not all of the users called. Strange huh? Well after investaging because the response time from support took too long I found that once ws does a reboot ALL local rules created are wiped. Then avast informs me that all rules that will stay permanently have to be pushed through the cloud care manager. Fine we will do that. Np. Wait. There is no way to push a rule for the ports I need. Only can do locally. Yeah so had to redo each install and install without firewall. Yeah antivirus with a firewall.

  • Reviewer Source 
  • Reviewed on 25/3/2020
Ben M.
Computer Repair Technician
Computer & Network Security, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/3/2019

"Worth the Price"

Comments: For the price you get this antivirus at I'd say its definitely worth it, and while this antivirus has its cons so does any other antivirus out there and thats unavoidable. However, in todays society I would definitely say its one of the top ones out there.

Pros: The premium remote feature is a nice addition that can allow a business to easily access their customers computer/device in order to fix any errors that the customer may be experiencing. The overall interface of the antivirus is also pleasing to the eye. Another cool feature of avast is the scheduled scan function to which it can be set at certain times of the day, week, or month to scan your computer for any traces of adware.

Cons: Unfortunately, the remote support feature requires your to download the software every time you start a new remote session. I believe its unnecessary for avast to make you do this unless there is a newer version of the software to which then it would make sense. When the antivirus is scanning it can sometimes interfere with what the user is currently doing on their computer so thats another con for me.

  • Reviewer Source 
  • Reviewed on 12/3/2019