17 years helping Irish businesses
choose better software

What Is CircleLoop?

UK-based Business VoIP Provider offering a modern, cloud-based phone system in powerful desktop, web and mobile apps (no additional hardware required). Starting at just 5.00 per user/month (7 day FREE trial).
Uniquely, a CircleLoop subscription includes all features including call recording, call transfer, menus and greetings, contact management, conference calling, voicemail to text and call forwarding to name a few.
CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule.

Who Uses CircleLoop?

Anywhere Workers, Business Start ups, SME businesses, Freelancers, SaaS providers, Home Workers. CircleLoop enables greater flexibility, improved productivity, better collaboration and cost savings.

CircleLoop Software - Desktop and Mobile
CircleLoop Software - 20+ Integrations
CircleLoop Software - Web Application
CircleLoop Software - Killer Features
CircleLoop Software - Business Communication

Not sure about CircleLoop? Compare with a popular alternative

CircleLoop

CircleLoop

4.4 (12)
£5.00
month
Free version
Free trial
30
18
4.6 (12)
4.6 (12)
4.5 (12)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$34.00
month
Free version
Free trial
127
27
4.5 (263)
4.2 (263)
4.3 (263)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to CircleLoop

CloudTalk
Top rated features
Call Centre Management
Call Logging
Call Recording
Yay
Top rated features
Activity Dashboard
Virtual Extensions
Voice Mail
Talkdesk
Top rated features
Call Recording
Contact Management
Reporting/Analytics
Aircall
Top rated features
Call Monitoring
Call Recording
Computer Telephony Integration
Vonage Business Communications
Top rated features
Call Centre Management
Call Monitoring
Call Recording
iPlum
Top rated features
Call Routing
Chat/Messaging
Unified Communications
metricVOICE
Top rated features
Alerts/Notifications
Call Routing
Ringover
Top rated features
Call Centre Management
Call Recording
Voice Mail
8x8 Work
Top rated features
Call Routing
Mobile Access
Voice Mail

Reviews of CircleLoop

Average score

Overall
4.4
Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
58%
4
25%
3
17%
Johnny
Johnny
Founder in UK
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Awesome phone app at an affordable price.

5.0 6 years ago

Comments: Overall experience has been very good, and I am happy I finally found a phone app that I can use!

Pros:

I love that they have a desktop app and a phone app. I also like that I can connect it directly with my ZOHO crm. I also love that the price is very affordable compared to most other phone apps.

Cons:

The customer service is a little slow at responding and could be a bit more helpful.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best affordable Phone System for small businesses

4.0 3 years ago

Comments: I have a very good experience with CircleLoop. I use their service to run my business from home with ease and comfort, it also has helped me to save a lot of money that other companies are taking with the same functionality.

Pros:

It was easy to set up and run. I like the simpleness of their user interface, it is very easy to use. Their integration is the best, I was able to integrate it with my favorite CRM software.

Cons:

Call routine rules setup is a little complex, and receiving SMS does not sends push notifications.

Samantha
Head of Golf Sales and Operations in UK
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good when it works

3.0 4 months ago

Comments: It is OK for the price, but its inconsistencies let it down.

Pros:

It is good when it works and is easy to call from FLG, straight to the clients through circleloop

Cons:

The inconsistency of the calls not logging with FLG has been a factor and continues to be. Circle Loop also doesn't always connect calls and you have to redial a few times sometimes before it does.

Ali
Director in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great support and syste m

5.0 2 years ago

Comments: great product and team

Pros:

great support, accessible and multi platform

Cons:

occassional call quality issues and drop outs but they are working on this

Stuart
Stuart
Creative Director in UK
Verified LinkedIn User
Design
Used the Software for: 1+ year
Reviewer Source

Slick and intuitive app across desktop and mobile

4.0 6 years ago

Comments: I've been a Circle Loop user for over a year now and I've seen it grow from a straightforward call solution into something much greater. Using CL has enabled me to manage my calls through one easy to use streamlined interface. I'm excited to see what new features the app gains next.

Pros:

As a contractor, I'm often in a situation where its important to share my number with clients. By using Circle Loop I can keep my primary phone number private whilst sharing my CL number with clients. As my company grows with different departments (Development, UX, etc) I can make new hires and allow them to use their private phone and install Circle Loop on their device. This allows them to keep a device they are familiar with and remove the need to use a separate company phone.

Cons:

At the moment, there are few negatives for me. Circle Loop is competitively priced, has great customer support and a development team that is engaged with providing regular updates. If I had to choose one area that I would like to see improvement is the ability to manage conference calls, although I believe this is an upcoming feature in 2018.