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What Is QuickBooks Payroll?

QuickBooks Payroll is a payroll provider for small businesses. We help 1.4 million of them do payroll and file taxes, and we offer a No-Penalty Guarantee: well file your tax forms and payments, resolve filing errors, and pay any penalty fees for which we are responsible, as well as represent you and resolve any payroll tax issues with the IRS. Additionally, we provide US-based, live-support experts to assist you in getting your payroll set up correctly on the first try.

Who Uses QuickBooks Payroll?

QuickBooks Payroll is a payroll provider for small businesses - we help 1.4 million of them do payroll and file taxes. With also offer access to health benefits, workers compensation, and more.

QuickBooks Payroll Software - Employee Payroll List
QuickBooks Payroll Software - Payroll Dispersement
QuickBooks Payroll Software - Tax View
QuickBooks Payroll Software - Mobile View

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Reviews of QuickBooks Payroll

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.2
Features
4.5
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shannon
Shannon
Owner in US
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

From Forever Young

5.0 last year

Pros:

You can keep up with time, payroll, overtime, taxes, and benefits m

Cons:

Nothing. I love this software. I highly recommend everyone use it.

Ezra
Owner in UK
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A good All in One Payroll Software

5.0 7 months ago

Comments: This software saves me time and money getting the tedious job of payroll done and over with quickly and accurately.

Pros:

I like the fact that Quickbooks Payroll allows a small buisness owner to keep track of hours worked, employee paychecks and billing all in one platform.

Cons:

The pricing was a little higher than i would have liked but you get what you pay for and Quickbooks is the best ive ever used.

Cindy
Office Manager in US
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

QB Payroll

4.0 4 weeks ago New

Comments: This software is easy to operate and easy to navigate.

Pros:

It is easy to navigate. Anyone can use this software.

Cons:

You have to pay to use the payroll portion of Quickbooks. Company I worked for didn't want to utilize this function.

Chris
President in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

AVOID at all costs

1.0 5 months ago

Comments: I had an issue arise in May of 2024. I promptly contacted support and was told it would be fixed. It was not. The problem remained through September of 2024, despite over a dozen conversation I had with their support team. I ultimately canceled my subscription and hired a local payroll company instead.

Pros:

QuickBooks Payroll was fine until I needed support. At that point, it was cumbersome and frustrating to deal with agent after agent over multiple tickets and months to address the issue, which was never ultimately resolved.

Cons:

Their support is completely lacking. If you need any level of professional service, work with a payroll company directly. I literally spend hours of my time talking and chatting with their support to address what they described as a "software issue" with my account.

Jack
Consultant in UK
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Straightforward for the most part, could be simpler in some areas

5.0 4 months ago

Comments: Generally overall a good experience. I no longer use this because I no longer need to manage my own payroll, however because of how simple the platform was in general, and for headline figures, I would use it again.

Pros:

Typically it is easier to use than other market leaders. Once you are familiar with the platform it is easy to find what you need, the inclusion of a bookmarking/favourites feature helps with this also.

Cons:

On some aspects of Payroll, it seemed to over complicate the process, such as whenever you made changes to an employee, the process could be simplified to be more streamline and also less jargon and more helpful tips and text for functions relating to payroll specifically such as NI rates etc.