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What Is Zoho Mail?

Zoho Mail is an integrated email suite for modern enterprises, complete with Calendar, Notes, Tasks, Contacts, and Bookmarks. With over 15 million satisfied users and a decade of experience as a business email provider, we’re equipped to sail through any challenge unique to an enterprise—protection and privacy for large volumes of data, user accounts management, complex workflows, and scalability. Enjoy hassle-free implementation and quick migration from any other email service provider.

Who Uses Zoho Mail?

Freelancers, small, medium and large businesses/enterprises

Zoho Mail Software - Zoho Mail All-in-one view
Zoho Mail Software - Zoho Calendar
Zoho Mail Software - Chat
Zoho Mail Software - Collaboration
Zoho Mail Software - Zoho Mail Tasks

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Reviews of Zoho Mail

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ngala Emmanuel
Ngala Emmanuel
Web Designer in Cameroon
Verified LinkedIn User
Graphic Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

An incredible email management system with amazing features

5.0 2 years ago

Comments: It helps us with email management ( chatting and marketing). It's quite super easy to manage. I highly recommend it.

Pros:

We currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication.

Cons:

I think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating.

Jason
Chairman in US
Consumer Goods, Self Employed
Used the Software for: 2+ years
Reviewer Source

Zoho provides a rich suite of office software that just works from day 1.

5.0 8 months ago

Comments: Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of business class quality.

Pros:

* SETUP AND ADMINISTRATION: The Zoho Mail software service was a breeze to set up through the intuitive online portal. While you have a powerful authority and control oveer the technical details of your configuration, the administration portal gives a balanced level of abstraction and sensible default parameters to make the setup process quick and easy. * EASE OF USE, OPEN STANDARDS AND EXTENDED FEATURES: Zoho does not get in your way. All the standard protocol options are available, which makes this solution compatible with any mail user client software you prefer to use, from any web browser or the optional cross platform downloadable Zoho email client, or any standard mail (POP/SMTP) client you wish. There are no proprietary nor complicated modifications to the standard mail protocols. * SELF SERVICE AND DEPENDABLE The entire platform is self service from advanced administration and configuration, to daily usage at the user level. I have never had to call tech support in all the years I have been using the service, and I have never noticed any disruption to service nor any issue with availability of the service. * SECURITY OPTIONS: There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. Basic auth, multi-factor, and others if I recall correctly. There are options to delegate administrative rights to users as needed also. Im summary, Zoho does not restrict the control you have over your email service and provides straight forward options for managing your service, is consistently reliable, and rich in features that you can add or remove yourself, as needed. It just works!

Cons:

Disclosure: I am using the personal entry level offering from Zoho. This makes the service all the more impressive to me, because it has continued flawlessly for years in my case, as if I were on a bigger business plan with strict SLA's. I might be mistaken, but I believe Zoho had all of this functionality and powerful control long before any of the bigger names in email services did, and even today I believe the others will be more expensive to unlock the features Zoho provides out of the box on the entry level plan.

Mahmoud
Admin in Egypt
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best mail service ever

5.0 2 months ago

Comments: We are 4 yrs old at Zoho, and never went through any bad experience

Pros:

Best of Best mail service that I encourage each company to shift to

Cons:

Awesome dashboard Many features stable service

Amanda
design manager in Australia
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Zoho Mail is not good.

1.0 7 months ago

Comments: I'm very unsatisfied. The new features they've added seem designed to waste customers' time. Instead of making things easier, they’ve only made the process more complicated.

Pros:

It’s extremely difficult to sign in—the passwordless sign-in methods often crash, making it feel like winning the lottery when you actually manage to log in.

Cons:

so far nothing I like it, I am trying to sign in the account for this whole week, but unluckily I still can not sign in.

Niall
MD in Ireland
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Brilliant and reliable

5.0 3 months ago

Pros:

It's just brilliant - does exactly what it's supposed to do and very reliably!

Cons:

Nothing to dislike really - if anything there are too many good features to choose from!