15 years helping Irish businesses
choose better software

What Is TUIO?

TUIO is now the #1 rated all-in-one school management system with a new free version to get you started at no cost! Trusted by over 45,000 users from schools, child care centers, and extracurricular programs, we offer a comprehensive solution to automate billing & payments, streamline enrollment & waitlisting, digitize forms & financial reporting, organize student information, collect donations, and ensure real-time communications. Experience our safe, easy-to-use cloud-based software designed to save you 10+ hours a week. With reasonable pricing for advanced features, unlimited support, and now a free version to kickstart your journey, TUIO is your partner in efficiency. Try TUIO today and make the most out of your school management processes!

Who Uses TUIO?

Independent schools, Private Schools, Montessori schools, childcare centers, faith-based schools, before & after school care and other educational organizations in both Canada and the United States.

TUIO Software - The parent portal, and what it looks like setting up a payment for an enrollment. Here shows the parent has a choice which payment plan to pick from what the school's offering, and they are about to add their payment method to confirm & pay, or set it up
TUIO Software - Enabling a program for online registration
TUIO Software - Manage waitlists, review registrations for decision making purposes, and apply filters to view information as needed
TUIO Software - Easily create, edit, and manage forms & fields
TUIO Software - The dashboard, a snapshot of where you are at with payments at all times

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Reviews of TUIO

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.8
Features
4.3
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
30%
3
3%
1
1%
Dori
Dori
Copyeditor and Proofreader in US
Verified LinkedIn User
Media Production, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Easy to use!

5.0 2 years ago

Pros:

The TUIO interface is really clean and simple, which makes it really easy to navigate (a welcome change from the last payment system which, as I said previously, looked like it was built in 1998 and left that way). When I did run into questions, TUIO got back to me right away and took care of the concern for me immediately, and they were very personable and professional about it.

Cons:

The time I spent looking around and then calling customer service could have been avoided with some simple explanatory text and (potentially) making some options available to users. I would have liked to have the option to choose either the payment plan that was set up for me, OR to pay the fee in one lump sum (note: when I spoke to TUIO about this, they processed the lump sum for me, but being able to do this without a call to customer service would have been nice). Additionally, both my credit card and my bank account are in the TUIO system, yet for this particular payment I was only offered the option of using my bank account. I normally use my credit card for everything in order to take advantage of its perks, so again, just a little explanatory text as to why I didn't have the choice would have been nice. No one likes being left with questions, especially when it comes to our money!

TUIO Payments Response

2 years ago

Thank you for the review Dori, great to hear how you enjoy using the system as a parent! You could contact us directly through the help beacon in your TUIO account anytime you need. The school may only be giving the option for bank account payment on the Tuition only, but if you ask them they may have accommodated you to use credit card (and of course we could have assisted from support). For other payments you should be able to use the credit card and take advantage of those convenience points. You should be able to change payment plan before confirming payment, next year I am sure the school will give that option to select it as parent.

Aghadir
Financial Administrator in Canada
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

TUIO Support is Amazing!

5.0 2 months ago

Pros:

The support staff at TUIO is amazing, they are quick and very helpful.

Cons:

The only 2 thing that I would like to see developed is to have a conversation to happen if a stop payment occurs before it happens. Sometimes the student is still enrolled in the program and they do a stop payment and that results in a charge. but if a conversation could occur before that would be better. The second thing that i would highly suggest to be improved is how withdrawals show up on parent's statements. since it is a series of numbers some people don't recognize what the payment is for.

TUIO Payments Response

2 months ago

Thanks for the nice review Aghadir! I'll have support get in touch with you about changing the descriptor you have for payments that process.

laurie
Admin Assistant Float Teacher in US
Education Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Fast response

3.0 2 months ago

Comments: They have always responded quickly to any questions or concerns that I may have had.

Pros:

There customer service and response time is outstanding. I have always heard from them when I have a question that needs answering.

Cons:

The forms feature is not the easiest to work with. Cannot format them how I would like.

TUIO Payments Response

2 months ago

Thank you for your review, Laurie. The form PDF formatting will be updated soon as a result of your prior feedback, so stay tuned for that!

Josh
Business Manager in US
Primary/Secondary Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great automatic payment processing

5.0 2 months ago

Comments: Our organization has been using Tuio for several years now, and everything has been great. No problems. Excellent customer service. Straightforward product. Everything works as it should.

Pros:

Great for processing automatic monthly tuition payments. Simple setup. Affordable fee structure

Cons:

No option for on demand pay option, no partial payment option.

TUIO Payments Response

2 months ago

Thank you for your review, Josh! As an admin you can process payment on demand for any invoice(s). Partial payments automation is in our development roadmap, slated for a future release.

Gikonyo
HR Manager in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The Power Of TUIO

5.0 2 months ago

Pros:

With TUIO, payment processing is easy and the software is easy to setup and use.

Cons:

I haven't encountered issues yet with TUIO

TUIO Payments Response

2 months ago

Thanks for the awesome review Gikonyo!