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TUIO
What Is TUIO?
TUIO’s Payment Processing system simplifies the way schools and childcare centers handle billing and tuition collection. With over 50,000 users trusting our platform, TUIO automates your payment processes, providing same-day payouts and a seamless experience for both administrators and families. Parents can pay online, set up recurring payments, and track their accounts—all from a secure platform that ensures accuracy and convenience.
Our cloud-based system integrates smoothly with your accounting processes, giving you real-time visibility into your financial health. TUIO is designed to save administrators time, reduce errors, and enhance communication with parents about their billing status.
Start today with TUIO’s FREE version and revolutionize the way you manage payments. Schedule a demo now and discover how easy it is to streamline tuition collection with TUIO.
Who Uses TUIO?
The tool is designed for K-12, independent schools, private schools, Montessori schools, childcare centers, faith-based schools, extracurricular programs, and other organization types.
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Reviews of TUIO
Tuio has been a fantastic tool to move our school into online payments and invoice management.
Comments: Tuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win!
Pros:
What I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system.
Cons:
There are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality.
TUIO Payments Response
6 years ago
Hi Glenn, Thank you for the great feedback, which we are taking into account for the next release phases.
Survey Feedback
Comments: Nice!
Pros:
Its UI/UX and ease of use in general, and the filtering options
Cons:
the fact that i cannot tell how much money we received in our bank deposited per month, unless i download the forms and calculate it somehow myself (it also gives me the perception that tuio wants to hide the fees that it charges parents or us for us not to see)
TUIO Payments Response
last year
Thanks for the review Endrit! You can absolutely easily see how much you've received, as the deposit payout amounts are shown on the invoice export (with the corresponding invoices for reconciliation purposes), as well as the applicable fees. We are transparent about the processing fees involved with online payments and we have columns for them on the export for calculating your expenses. I'll have support reach out to you to spotlight how easy it is to reconcile your payments. Even big 3rd party auditors have given us unsolicited feedback of how easy the TUIO export made their life during a school audit compared to previous systems the school used.
Hoping it gets better
Comments: The conversion happened fairly simply, and the payment processing has been exceptional, from my perspective. However we also want to use tuio as a student information management system and so far it's lacking. Also the reporting suck so far, but we have been told this will be improved in the next few moths/in 2024.
Pros:
The links to fill out forms, the notifications and payment processing are wonderful. The service is also exceptional (customer service and attentiveness)
Cons:
The reporting. Everything coming in an excel spreadsheet that must be manipulated is time consuming and not optimal
TUIO Payments Response
last year
Hi Kristi, early 2024 we have a custom report feature coming at the same time as attendance. This will make pulling student info reports even easier. In the meantime TUIO support can help you if you're struggling with the spreadsheet management.
Great automated process
Comments: It was a little bumpy to understand the process, setup, and enroll- but once completed it is great to work with.
Pros:
Payment process and automation is great with the ease of reporting and process.
Cons:
A bit pricey with process fees- but a great value overall.
TUIO Payments Response
last year
Thanks for outlining the process Haresh, great review!
Keeping accounts up to date and transparent!
Comments: TUIO has made administrative processes much easier. In addition to the payment processing options, TUIO has helped to create online registration forms and links. There is an increased level of organization and efficient procedures. The tech support and immediate response when we need help is amazing. Again this has added to the experience.
Pros:
TUIO has made our payment processing procedures so much easier from the Administration end; payments are made easily and are trackable. Families are able to keep their accounts up to date and check their accounts easily. The automated messaging and reminders of withdrawals, missed payments, new charges etc., keeps the client families aware. All payments are traceable and can easily be tracked. The technical support that TUIO provides is wonderful as well. They are easy to reach and respond with solutions that work.
Cons:
I can not comment on this. Anytime there was an issue or help was needed, TUIO responded.
TUIO Payments Response
10 months ago
Thanks for the great comprehensive review Sherry!
