---
description: Learn more about Chargerback price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chargerback Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Lost and Found Software](/directory/31256/lost-and-found/software) > [Chargerback](/software/173213/chargerback)

# Chargerback

Canonical: https://www.capterra.ie/software/173213/chargerback

> Cloud-based lost and found solution that provides 24/7 lost item reporting, item disposition tools, international shipping, and more.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Chargerback?

Hotels, Resorts, Airlines, Airports, Ski Resorts, Amusement Parks, Stadiums/Events Centers, Public Transportation and everything in-between. Chargerback is the end-to-end solution for lost and found.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Chargerback
- **Location**: Carson City, US
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Free
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Categorisation/Grouping
- Claims Management
- Cross-Database Search
- Document Management
- Historical Reporting
- Inventory Management
- Match & Merge
- Photos/Images
- Shipping Management
- Unclaimed Items Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Lost and Found Software](https://www.capterra.ie/directory/31256/lost-and-found/software)

## Alternatives

1. [iLost for Business](https://www.capterra.ie/software/177237/ilost-for-business) — 4.7/5 (23 reviews)
2. [Deliverback](https://www.capterra.ie/software/1062630/deliverback) — 5.0/5 (10 reviews)
3. [FindMyLost](https://www.capterra.ie/software/190311/findmylost) — 4.7/5 (6 reviews)
4. [Lost Returns](https://www.capterra.ie/software/219520/lostreturns) — 5.0/5 (1 reviews)
5. [Troov](https://www.capterra.ie/software/183733/troov) — 4.7/5 (13 reviews)

## Reviews

### "Impressive Tool Space for improvement" — 4.0/5

> **Verified Reviewer** | *5 December 2020* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: I Love the multiple options that you have to run reports and being able to export them on different formats.
> 
> **Cons**: It can get improved to become more user friendly. A small improvement on Graphics and interface can break it to the next level.
> 
> As described above even with the current layout it is one of the best tools out there in the market. I would be using no matter what.

-----

### "If you loose it, Chargerback will find it\!" — 5.0/5

> **Bosko** | *13 November 2020* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Chargerback is a great online tool that allows lost \& found items to be added to the database and later found by the owners, matched to their description and returned\! It is easily accessible via the website and the interface is very straight forward. A lot of details and descriptions can be added for each of the lost items, making it much more easier to locate and identify the item(s).
> 
> **Cons**: There is actually not many things to not like about a software solution that allows you to sort out an inconvenience of your guests (if in hospitality business). The only thing that might be stated as a downside is that it is not an installation software, so there is no local database on your PC. Everything is online so you do need to rely on the good internet connection.
> 
> Chargerback has made my job much easier, it has made many guests happy when they would finally locate and retrieve their precious items so thanks to Chargerback - you look like a hero\!

-----

### "Very friendly and organized" — 5.0/5

> **Julian** | *3 December 2020* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: The way that very easy to organize and look fort the information placed in it.
> 
> **Cons**: sometimes is very slow, but i think is due to the Ship conexion
> 
> we use it every week in our job, we enter there different items to send them ashore to our main office, its easy, friendly and very organized, it helps in out job to make it easier and quicker.

## Links

- [View on Capterra](https://www.capterra.ie/software/173213/chargerback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/173213/Chargerback/> |
| en-AE | <https://www.capterra.ae/software/173213/chargerback> |
| en-AU | <https://www.capterra.com.au/software/173213/chargerback> |
| en-CA | <https://www.capterra.ca/software/173213/chargerback> |
| en-GB | <https://www.capterra.co.uk/software/173213/chargerback> |
| en-IE | <https://www.capterra.ie/software/173213/chargerback> |
| en-IL | <https://www.capterra.co.il/software/173213/chargerback> |
| en-IN | <https://www.capterra.in/software/173213/chargerback> |
| en-NZ | <https://www.capterra.co.nz/software/173213/chargerback> |
| en-SG | <https://www.capterra.com.sg/software/173213/chargerback> |
| en-ZA | <https://www.capterra.co.za/software/173213/chargerback> |
| fr | <https://www.capterra.fr/software/173213/chargerback> |
| fr-BE | <https://fr.capterra.be/software/173213/chargerback> |
| fr-CA | <https://fr.capterra.ca/software/173213/chargerback> |
| fr-LU | <https://www.capterra.lu/software/173213/chargerback> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Capterra Ireland helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ie","url":"https://www.capterra.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Chargerback","description":"Chargerback is the ONLY patent protected cloud-based lost and found software available, and our illustrious partner-base includes more Fortune 100 and 500 companies than all other service providers can claim collectively.\nOur business centers around a standard of care our partners appreciate and have come to expect and will attest our hands-on and personalized approach is a breath of fresh air when it comes to working with software companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e47acb57-7cb6-4366-a8bf-dbdf84192813.png","url":"https://www.capterra.ie/software/173213/chargerback","@id":"https://www.capterra.ie/software/173213/chargerback#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ie/software/173213/chargerback#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Chargerback?","@type":"Question","acceptedAnswer":{"text":"Chargerback is the ONLY patent protected cloud-based lost and found software available, and our illustrious partner-base includes more Fortune 100 and 500 companies than all other service providers can claim collectively.Our business centers around a standard of care our partners appreciate and have come to expect and will attest our hands-on and personalized approach is a breath of fresh air when it comes to working with software companies.","@type":"Answer"}},{"name":"Who Uses Chargerback?","@type":"Question","acceptedAnswer":{"text":"Hotels, Resorts, Airlines, Airports, Ski Resorts, Amusement Parks, Stadiums/Events Centers, Public Transportation and everything in-between. Chargerback is the end-to-end solution for lost and found.","@type":"Answer"}}]},{"@id":"https://www.capterra.ie/software/173213/chargerback#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Lost and Found Software","position":2,"item":"/directory/31256/lost-and-found/software","@type":"ListItem"},{"name":"Chargerback","position":3,"item":"/software/173213/chargerback","@type":"ListItem"}]}]}
</script>