---
description: Learn more about OpenTable price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
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title: OpenTable Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants)

# OpenTable

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> The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.
> 
> Verdict: Rated **4.7/5** by 1319 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 1319 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenTable
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$149.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \&amp; tags \&amp; notes, marketing tools, reviews management \&amp; analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences.&#10;Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.&#10;Pro Plan (all Basic \&amp; Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.&#10;All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Customer Database
- Customer Support
- Email Reminders
- Group Reservations
- Inventory Management
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Online Booking
- Online Ordering
- Online Payments
- Order Management
- Order Tracking
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Rewards Management
- SMS Messaging
- Social Promotion
- Table Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Online Booking Systems](https://www.capterra.ie/directory/20032/reservations/software)

## Related Categories

- [Online Booking Systems](https://www.capterra.ie/directory/20032/reservations/software)
- [Customer Loyalty Software](https://www.capterra.ie/directory/10031/customer-loyalty/software)
- [Waitlist Software](https://www.capterra.ie/directory/31495/waitlist/software)
- [Restaurant Management Software](https://www.capterra.ie/directory/20026/restaurant-management/software)
- [Food Delivery Software](https://www.capterra.ie/directory/30861/food-delivery/software)

## Alternatives

1. [Booqable](https://www.capterra.ie/software/138689/booqable) — 4.8/5 (1144 reviews)
2. [Now Book It](https://www.capterra.ie/software/220182/now-book-it) — 4.9/5 (94 reviews)
3. [Mindbody](https://www.capterra.ie/software/40229/mindbody) — 4.0/5 (2990 reviews)
4. [Semper](https://www.capterra.ie/software/164816/hospitality-software) — 4.3/5 (138 reviews)
5. [SpotOn](https://www.capterra.ie/software/197473/spoton-restaurant) — 4.2/5 (370 reviews)

## Reviews

### "The leading restaurant booking system" — 4.0/5

> **Mark** | *15 October 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.
> 
> **Cons**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.
> 
> Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.

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### "A Trusted Tool for Restaurant Visibility and Reservations" — 5.0/5

> **Radha** | *27 April 2026* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience.
> 
> **Cons**: What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans.
> 
> Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations.&#10;&#10;That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use.

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### "Open Table Review" — 3.0/5

> **Verified Reviewer** | *5 December 2025* | Consumer Services | Recommendation rating: 6.0/10
> 
> **Pros**: I like that you can make reservations in the app and you will get notifications of upcoming events.  It will also include in your calendar
> 
> **Cons**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

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### "Excellent map interface for finding nearby restaurants" — 5.0/5

> **Verified Reviewer** | *10 April 2026* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area.
> 
> **Cons**: Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation.

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### "OpenTable is Superior to the rest\!" — 5.0/5

> **Katherine** | *8 May 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: I love using open table for all Reservation Management software abilities as well as the Marketing side of Open Table. We've been using open table for over 4 years now and would recommend it to lots of restaurants in our area\!
> 
> **Cons**: The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.
> 
> We've been using It for over 4 years and love it. It is easy to use for the Restaurant Management in the front and back end. We love how it has marketing tools inside the program so we don't have to add anything else on for internal marketing.

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## Links

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