Who Uses This Software?

eCommerce store owners.

Average Ratings

6 reviews
  • Overall 3.7 / 5
  • Ease of Use 3.5 / 5
  • Customer Service 4 / 5
  • Features 3.5 / 5
  • Value for Money 3 / 5

Product Details

  • Starting Price US$25.00/month
  • Pricing Details On demand pricing based on # of subscribers.
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • Sendlane
  • https://sendlane.com
  • Founded 2013

About Sendlane

Sendlane empowers eCommerce brands to turn online shoppers into loyal, lifetime customers using the power of behavior based email marketing automation. Get a personalized 1-1 demo with an email expert to learn more. Ready to take a test drive? Get your free 14-day trial of Sendlane today, no credit card required!

Sendlane Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimised Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • Business Card/Badge Scanning
  • Dashboard
  • Data Extraction
  • Lead Distribution
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Online Forms
  • Campaign Management
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • A/B Testing
  • Campaign Management
  • Drip Campaigns
  • Lead Capture
  • Lead Notifications
  • Lead Scoring
  • Lead Segmentation
  • Performance Metrics
  • Personalisation
  • Pipeline Management
  • A/B Testing
  • Analytics/ROI Tracking
  • Customisable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

Sendlane Most Helpful Reviews

Meant for people who don't know what they are doing.

Reviewed on 9/5/2019
Robert D.
Devops
Consumer Electronics, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: friendly customer service, account manager, nice people who mean well.

Cons: it's meant for people who don't know what they are doing. 1. they send confirmation emails in addition to any customized welcome/confirmation emails you already send on your end and have no way to disable theirs
2. their ugly confirmation email goes to a blank page with some text saying thank you for confirming, and is also not customizable.
3. stats are not accurate, says 2 people unsubscribing means 0.2% of people who received email unsubscribed but in same view says 8 people clicking is 10% of people who received email clicked. numbers make no sense and cannot see how many emails were actually sent out of a list. cannot trust their data is accurate due to discrepancies.
4. no webhook method to sync unsubscribes from their service to your website
5. API is very basic and doesn't allow updating existing contacts, only delete and recreate type concepts.
6. they throttled us to the point it took almost 24 hours to send less than 2k emails
7. their template creator has conflicts in many major clients where the template looks nothing like it was when you created it, and they do not offer a way to create a template from HTML.

Great option for email marketing beginners

Reviewed on 9/6/2018
Jess B.
Founder/Owner
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I found Sendlane to be fairly simple to use. The interface is pretty intuitive and making landing pages was pretty easy too. The landing pages are really nice looking.

Cons: At times the landing page software would freeze up/stop working suddenly and if I didn't save I'd have to start over...so there must be some bugs that need to be worked out still.

Sendlane - One of the best email autoresponders for affiliate marketers...

Reviewed on 9/5/2019
Verified Reviewer
Owner
Marketing & Advertising, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Sendlane should be your goto email automation software if you are involved in the affiliate marketing niche.

Pros: The ability to send emails to my list that get a high open rate.

Cons: Sendlane works well and I don't have any negative feedback

Good software for Marketing

Reviewed on 19/7/2019
Rushabh P.
Owner
Retail, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Its a good software to use for your company marketing. It has good features.

Cons: Its a little to expensive for starters like to pay for marketing.

Awesome for Email Automation

Reviewed on 12/2/2019
Verified Reviewer
Co Founder, Head of Marketing
Apparel & Fashion, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like how flexible it is. I can set up specific flows and journeys for my customers based on their behavior and then automate the email marketing to them.

Cons: Nothing so far. Customer support is also fast to resolve things whenever I have a question.

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