--- description: Learn more about Pony Express HQ price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pony Express HQ Pricing, Cost & Reviews - Capterra Ireland 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Pony Express HQ](/software/172430/pony-express-hq) # Pony Express HQ Canonical: https://www.capterra.ie/software/172430/pony-express-hq Page: 1 / 3\ Next: [Next page](https://www.capterra.ie/software/172430/pony-express-hq?page=2) > Send bulk text messages online to large groups of people. Pay-As-You-Go pricing, and text message marketing for any size of business. > > Verdict: Rated **4.7/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pony Express HQ? Small-medium-sized businesses, retail, realtors, schools, event organizers, large communities, and non-profit organizations need a low-cost, easy-to-use texting solution. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 53 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pony Express HQ - **Location**: San Mateo, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Welcome gift 100 FREE text credits. 250 text credits: $12 1000 text credits: $39 2000 text credits: $69 5000 text credits: $129 10,000 text credits: $239 25,000 text credits: $519 50,000 text credits: $919 100,000 text credits: $1709 More text credits for more discounted pricing. Non-profits get the same benefits and access to Pay-As-You-Go Texting with 1,000 bonus credits. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - Alerts/Notifications - Automated Responses - Campaign Analytics - Campaign Management - Campaign Scheduling - Chat/Messaging - Contact Management - Customer Segmentation - Customisable Templates - Engagement Tracking - MMS - Mass Texting - Message Personalisation - Mobile Coupons - Reporting/Analytics - SMS Marketing - Scheduled Messaging ## Integrations (2 total) - Twilio - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.capterra.ie/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.ie/directory/30842/sms-marketing/software) - [Cloud Communication Platforms](https://www.capterra.ie/directory/31362/cloud-communication-platform/software) - [SMS Survey Software](https://www.capterra.ie/directory/32937/sms-survey/software) - [Mobile Marketing Software](https://www.capterra.ie/directory/31308/mobile-marketing/software) - [Conversational Marketing Platforms](https://www.capterra.ie/directory/31562/conversational-marketing-platform/software) ## Alternatives 1. [Project Broadcast](https://www.capterra.ie/software/1059384/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.capterra.ie/software/155430/slicktext-com) — 4.8/5 (268 reviews) 3. [Twilio](https://www.capterra.ie/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 4. [Omnisend](https://www.capterra.ie/software/153508/omnisend) — 4.7/5 (836 reviews) 5. [Klaviyo](https://www.capterra.ie/software/156699/klaviyo) — 4.6/5 (524 reviews) ## Reviews ### "Good and simple to use" — 4.0/5 > **Jasmin** | *6 April 2025* | Staffing & Recruiting | Recommendation rating: 6.0/10 > > **Pros**: The interface is easy to understand with no need for a long tutorial to get started. It feels fast and smooth. I like how I can schedule messages in advance. The dashboard is simple and works well. Good support > > **Cons**: Sometimes, messages fail without clear error messages. Also, some features feel hidden or take time to find. It would be great to have more integrations with other tools I already use. The mobile version is not as strong as the desktop version. > > Overall, I had a positive experience. It helped me stay organized and communicate more efficiently. I use it almost every day. It saves me time, especially with bulk messages. There’s a bit of a learning curve at the start, but it improves quickly. I think it’s a solid tool for teams that work remotely or handle a lot of outreach. ----- ### "Simple and impressive program\!" — 4.0/5 > **WILLIAM** | *23 July 2025* | Biotechnology | Recommendation rating: 8.0/10 > > **Pros**: Pony Express HQ is extremely easy to use, particularly for someone, such as myself, without a ton of technical expertise. > > **Cons**: The biggest flaw I have found with Pony Express HQ is its lack of customization options, particularly with a lack of short codes. > > Both simple and intuitive, Pony Express HQ is a positive user experience, easy to use whether you are in need of basic or more advanced tasks\! ----- ### "Human Resources Manager" — 5.0/5 > **Barbara** | *3 January 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Easy to use to contact our employees quickly. > > **Cons**: Website not the friendliest to navigate. > > Very happy with product, I highly recommend. ----- ### "Perfect for our purpose" — 5.0/5 > **Ryan** | *9 May 2024* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. Pony Express makes setting up an account and getting a number approved easily. > > **Cons**: The waiting process for registering the phone number to be used. Although that is not their fault, it was something that gave us pause initially. ----- ### "Easy to use" — 5.0/5 > **Christopher** | *5 October 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Offers everything that I need for sending mass texts. I like that my customer can subscribe via keywords and that I can add them as a subscriber without having them text first\! > > **Cons**: I do not like that I can't use a short code instead of a 10 digit. > > Overall, I like the software and I see myself continuing to use it as long as my customers give me positive feedback. The main concern I have, and a reason that may keep me from continually using this software, is the no short code option. My customers can remember a 5 digit number MUCH easier than a toll free 10 digit number. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ie/software/172430/pony-express-hq?page=2) ## Links - [View on Capterra](https://www.capterra.ie/software/172430/pony-express-hq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data