---
description: Learn more about OpenText Communications price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText Communications Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [OpenText Communications](/software/172352/exstream)

# OpenText Communications

Canonical: https://www.capterra.ie/software/172352/exstream

> OpenText Core Business Communication Archive is a cloud-native archiving and eDiscovery platform that captures emails, chat, social med
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses OpenText Communications?

MSPs and MSSPs&#10;These providers deploy and manage security, backup, and continuity services for multiple customers. The products are designed with features like multi-tenant management, centralized adm

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenText
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact OpenText directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Communication Management
- Content Management
- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Personalisation
- Reporting & Statistics
- Reporting/Analytics
- Template Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software)
- [Customer Engagement Software](https://www.capterra.ie/directory/30906/customer-engagement/software)

## Alternatives

1. [Viber](https://www.capterra.ie/software/180348/viber) — 4.4/5 (4058 reviews)
2. [WhatsApp](https://www.capterra.ie/software/180345/whatsapp) — 4.7/5 (16296 reviews)
3. [Text Request](https://www.capterra.ie/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.ie/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Weave](https://www.capterra.ie/software/141842/weave) — 4.3/5 (668 reviews)

## Reviews

### "Very powerful CCM tool" — 5.0/5

> **Pradeep** | *25 January 2022* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: It is very efficient and portable for developing and customizing templates.
> 
> **Cons**: Licensing is bit confusing if you have a lot of users

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### "Bills design made easy" — 5.0/5

> **Megha** | *13 October 2019* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Developing pages and letters using pre defined templates are easy.&#10;Easy to test the changes and validation is simple. Using this on daily basis for bills and letter designs.&#10;Component cloning and using is good way to reduce effort&#10;&#10;Excellent customer support
> 
> **Cons**: Have to map control file to test in development which is bit time taking.&#10;UI rendering is bit slow, sometimes feel it’s never going to open the component

## Links

- [View on Capterra](https://www.capterra.ie/software/172352/exstream)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/172352/Exstream/> |
| en-AE | <https://www.capterra.ae/software/172352/exstream> |
| en-AU | <https://www.capterra.com.au/software/172352/exstream> |
| en-CA | <https://www.capterra.ca/software/172352/exstream> |
| en-GB | <https://www.capterra.co.uk/software/172352/exstream> |
| en-IE | <https://www.capterra.ie/software/172352/exstream> |
| en-IL | <https://www.capterra.co.il/software/172352/exstream> |
| en-IN | <https://www.capterra.in/software/172352/exstream> |
| en-NZ | <https://www.capterra.co.nz/software/172352/exstream> |
| en-SG | <https://www.capterra.com.sg/software/172352/exstream> |
| en-ZA | <https://www.capterra.co.za/software/172352/exstream> |
| fr | <https://www.capterra.fr/software/172352/exstream> |
| fr-BE | <https://fr.capterra.be/software/172352/exstream> |
| fr-CA | <https://fr.capterra.ca/software/172352/exstream> |
| fr-LU | <https://www.capterra.lu/software/172352/exstream> |

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