17 years helping Irish businesses
choose better software

Booking Automation

Booking Automation

What Is Booking Automation?

Booking Automation is a professional level property management software to automate your short-term rental operations. Our platform has real-time synchronization capabilities with all major channels including Airbnb, Booking.com, Expedia, TripAdvisor, and HomeAway.

On Booking Automation, you can automate your calendar, communication, prices, and payment collection. You are also able to have our own direct booking website and integrate with other tools such as PriceLabs.

Who Uses Booking Automation?

Short Term Rental Property Managers, Vacation Rental Operators, Airbnb professional Hosts, Hotels, B&Bs, Holiday Homes, Hostels and agencies and Automation Lovers

Booking Automation Software - 1
Booking Automation Software - 2
Booking Automation Software - 3
Booking Automation Software - 4
Booking Automation Software - 5

Not sure about Booking Automation? Compare with a popular alternative

Booking Automation

Booking Automation

4.9 (36)
US$11.95
month
Free version
Free trial
61
21
4.7 (36)
4.7 (36)
4.9 (36)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
136
40
4.6 (1,120)
4.6 (1,120)
4.7 (1,120)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Booking Automation

Hostaway
Top rated features
Calendar Management
For Vacation Rentals
Reservations Management
Guesty
Top rated features
For Vacation Rentals
Online Booking
Reservations Management
ResNexus
Top rated features
Online Booking
Payment Processing
Reservations Management
Tokeet
Top rated features
For Vacation Rentals
Guest Communications
Reservations Management
Travelnest
Top rated features
Owner Statements
Payment Processing
Reservations Management
Semper
Top rated features
Front Desk Management
Online Booking
Reservations Management
RMS Cloud
Top rated features
Customer Support
Rate Management
Reservations Management
AvaiBook
Top rated features
For Vacation Rentals
Online Booking
Reservations Management
Holidu
Top rated features
Calendar Management
Data Synchronisation
Online Booking

Reviews of Booking Automation

Average score

Overall
4.9
Ease of Use
4.7
Customer Service
4.9
Features
4.8
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
89%
4
8%
3
3%
Mike
Mike
CEO in US
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Simply the easiest and most comprehensive platform we reviewed

5.0 4 years ago

Comments: Book It Now was a feature that many of our clients had asked for and Booking Automation took care of this from day 1. The 2nd feature we really thought highly of was the ability to add endless triggered emails and customize them easily. For example - the day of booking - 3 days before arrival - day of arrival - 1 day after departure. Really amazing software to be sure.

Pros:

Our company is VacaRent and we own the website [SENSITIVE CONTENT HIDDEN] (an advertising site for vacation homes for rent as well as hotels and resorts) Back in 2019 we decided we would include a property management platform along with a channel resource manager to our clients who list their properties on our site for free. We spent months evaluating numerous other PMS platforms and some of them were exceptional while others were difficult. Booking Automation continuously landed in the top spot for ease of use, technical support, and cost for features. With their well documented API we were able to easily integrate the 2 platforms (theirs and ours) together allowing our clients to seamlessly upload and download new reservations as well as providing financial reports, triggered emails, channel management and much more. Probably the feature that we were most amazed with was the click and drag interface for moving existing reservations around. No platform we reviewed had this feature and it was virtually assured from that moment on Booking Automation was the final choice.

Cons:

It would be easy to say the onboarding is complicated as many others have written, but honestly we have removed all of this from the setup and made it simple to handle. In the end, we just assign a user ID and password and from there our clients only have to concern themselves with taking reservations and generating revenue. But yes, I will concede, when we first started out, it was complicated. Now... not so much.

Ian
Owner in Canada
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

You can’t go wrong

5.0 5 years ago

Comments: We came to BA from another software platform due to numerous issues with the other software. BA was there from the outset to help us make the transition and get up and running in very little time. Their support staff have been there all along helping overcome challenges and providing helpful suggestions when things don’t go as planned.

Pros:

BA offers an extremely wide, and growing, suite of features that make managing various properties a breeze. There is a learning curve but once you figure it out it’s a fantastic platform. Having used others that are easier to setup, the pay off with BA is that it works consistently. We tried other software and routinely had issues.

Cons:

It’s a steep learning curve (that is still very worth it) but it is a steep one.

Mark
Vacation rental assistant in Philippines
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

There are better channel management app

3.0 6 years ago

Comments: I rather use other channel management app, it's not user-friendly and the interface is poor and outdated.

Pros:

I had an experience using the app, I was an assistant using BA. Can have the same feature as any other app but nothing so special about it.

Cons:

Not user friendly, and the interface is so poor and outdated you won't love using it.

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Instant Customer Support with every feature you can dream of

5.0 6 years ago

Comments: Used the software for over 2 years now. The features are made for professional property managers and hosts looking to scale. The integrations with Bcom, Expedia, Airbnb and others are very powerful.

Pros:

Amazing features Very thoughtful functionality, you can tell this is designed by a property manager Customer Support is excellent Channel Manager & Linking is very simple

Cons:

User Interface can have some improvement, but excellent customer support gets you through any trouble

Verified Reviewer
Verified LinkedIn User
Hospitality, Self Employed
Used the Software for: Free Trial
Reviewer Source

Best Customer Service Ever!

5.0 6 years ago

Comments: I have about 8 properties that manage or cohost on AirBnb and I wanted to expand my reach to Expedia, Booking.com, and VRBO, without risking double bookings. I also have to do accounting to cohosts or owners and needed an easy way to calculate revenue. This software helps with that, and hopefully will make communications with guests automated and easy too.

Pros:

To be honest, I am still learning the software and making sure that I have it all set up correctly. The interface isn't perfect and pretty, but it is intuitive and easy to learn. The BEST thing, however, is the customer service. My rep helped me get everything set up in the beginning and responds to all of my questions within a very short amount of time! He is so fast and knowledgeable, and it has made this learning curve and experience stellar! I highly recommend it!

Cons:

Some items are unclear what they pertain to, and some things I feel like I need some coding skills. But I am still learning my way around the software.

Dawit
Dawit
Manager in Canada
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best short term automated software out!

5.0 6 years ago

Comments: Automated emails and texts that were sent out to guests, is the most useful part of BA.
BA has been very secure when it comes to payment information.

Pros:

The functionality of different programs that are attached to BA. The program is overall flawless.

Cons:

BA could be a bit more eye appealing on the website.

Verified Reviewer
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Super product with amazing functionalities

5.0 5 years ago

Pros:

Super customer care You can reach out to them through live phone call with screen share, ticket , email or chat.

Cons:

The system is bit hard to understand because they have lot of functionalities

Verified Reviewer
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Must have!!!

5.0 6 years ago

Pros:

Detailed with various options depending on the level of oversight and control you’d like over your properties

Cons:

Nothing this product has been a life saver

Antonia
Engineer in Canada
Civil Engineering, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Adaptable management solution

4.0 3 weeks ago New

Comments: Booking Automation offers a robust and adaptable property management solution

Pros:

Integrate several places like PayPal, QuickBooks, and Google Analytics

Cons:

sometimes for new users isdifficult to navigate and set up. its extensive features can be overwhelming.

erfan
engineer in Armenia
Construction, Self Employed
Used the Software for: Free Trial
Reviewer Source

user friendly

5.0 2 months ago New

Comments: it was very helpful i enjoyed a lot and ok

Pros:

very user friendly and very good to use

Cons:

nothing exactly .maybe it has some delay to respond

Cathy
Operations Director in Canada
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Mind Blowing Product

5.0 6 years ago

Comments: BA is our entire business and everything runs on it.

Pros:

This is our 4th year of using booking automation, we have grown from just 10 properties to 50+ and we are thankful we found this gem. It is very advanced and robust software which is the reason we have been able to scale our operation. The functionality and flexibility of the product never cease to amaze me

Cons:

It takes a while to learn about all the features of the software, 4 years later we are still discovering cool features we wish we found out earlier

Anthony
Founder in Czechia
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Extremely powerfull !

5.0 4 years ago

Comments: Really good, i could setup multi units, pricing, automation.
This is really powerful for a competitive price!

Pros:

I have to say that this tools is extremely powerful. It can do almost anything you dream of!

Cons:

Can be overwhelming at the beginning, but when you pass that, OMG what a change!

Viler
Director in Canada
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

This tool saves me a lot of time while managing my AirBnBs

5.0 6 years ago

Comments: Highly recommend this tool to any serious short term rental manager who values their time.

Pros:

They have thought of every possible feature that can save you time while managing your short-term rentals. The dashboard page is my favorite is it summarizes everything I need to know in one place. The charge-automation feature is a huge time saver as well - it used to take me 3+ hours every night to charge all my booking.com and Expedia credit cards for my bookings. Now its only a few minutes.

Cons:

Given all the features there is a bit of a learning curve. While the tool does everything well, it could use a face-lift to make it look nicer.

Jordan
Owner Operator in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Incredible Customer Service!

5.0 3 years ago

Comments: The 24/7 customer service experience is amazing. Not only are the responses timely and thorough, but the staff also goes above and beyond to research my question before providing a detailed description with illustrated screen shots to walk me through step-by-step. In one instance, the customer service rep provided me with a narrated video walking me through the process on the back side of my actual account. Heads and shoulders above the competition in their ability and commitment to helping managers become fluent with their software.

Pros:

The customer service is sensational...builds complete confidence in my ability to master the full utility of the software

Cons:

The customization is useful eventually, but overwhelming for a beginner with the software. I would appreciate more recommendations for critical default settings during onboarding assistance

Paul
Proprietor in UK
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Booking Automation is probably the most comprehensive system I've found

5.0 6 years ago

Comments: I wanted an online booking and payment system for my holiday cottages and I've looked quite closely at five different booking/online payment systems and this is by far the most comprehensive. Compared to the others I looked at it is a little more expensive, but not by much, and you certainly get what you pay for. The online live support is a nice feature and certainly the software would be very difficult to master if someone wasn't on hand to guide you through some of it. Be prepared to try - read - try - get live support - try - read, and so on as it's got to be one of the best systems of it's kind out there but needs a lot of patience to gain confidence. I'm hoping that it will automate most of the procedures that I've been doing manually for several years and linking with other online booking agents will be very important in this changing world of holiday booking.

Pros:

This does just about everything that you should need it to. If you would like the application to provide a feature, it probably will, just wade through the manual or ask the team.

Cons:

Being incredibly comprehensive does mean that it is quite a steep learning curve but I'm getting there. It's best just to jump in with just one property and see how that works.

Ann
tourism in Sweden
Hospitality, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Booking Automation

5.0 6 years ago

Comments: if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortably ,since the host will have all his bookings from different places only in one master calendar .

Pros:

my company team really liked the support from booking automation. They actually do the job for client to set up all listings and that makes it very much easy . they are always available to help for any question or any guiding . The best part of that is the channel manager that has integration to all rental pages . if a person has listed his property in Air b n b , or booking.com or home away ,etc .. and lots of complication to take care bookings, I recommend booking automation to avoid any mistake in bookings and much more comfortablity ,since the host will have all his bookings from different places only in one master calendar .

Cons:

perhaps the price is bit high and would be great if they consider discount or offer to their permanant customers .

Aaron
Owner in Canada
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Fantastic system, everything I need in one location!

5.0 6 years ago

Comments: Calendar management of my properties using multiple booking platforms.

Pros:

Ease of use, and the ability to manage all my properties on one screen. I can set my rates, select which dates to make available, and organize cleanings across all properties.

Cons:

What I like the least about this software is the occasional double booking, but that doesn't happen very often.

Sarah
Operations Manager in Canada
Used the Software for: 1+ year
Reviewer Source

Best channel manager I have used!

5.0 6 years ago

Comments: Time!

Pros:

- Flexible pricing - Mobile-friendly - Real time Channel manager - Secure payment collection from guests - Personalised communication with guests

Cons:

- Not all lock system integrations have been setup yet (August Locks) - With multiple log in accounts for our team, the main one is the only one that can be used to create new listings, would prefer all logins to allow this

Noah
Property manager in Canada
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing software

5.0 6 years ago

Comments: My business has been on autopilot since I started using this software

Pros:

I love how you can integrate all channels onto one calendar so it's almost impossible to get double bookings

Cons:

I had trouble setting up everything at first then was promptly contacted by the technical consultants. We had an online tutorial on how to set up and operate, it was straight forward and quite simple

Nemoy
Investor in Canada
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

Made life easier!!

5.0 6 years ago

Comments: Amazing experience! Helped to remove all the hassle and headaches of manging my short-term portfolio. The charge automation feature helped to make life easier.

Pros:

I really like that it was easy to navigate after learning all the features. The charge automation feature is honestly my favourite function.

Cons:

It takes a while to learn the platform, but it becomes easier over time

Jace
Property Manager in Canada
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Ideal Software Management Platform

5.0 6 years ago

Comments: Ideal for anyone in the same field to use this product!

Pros:

How easy the compatiblity was to utilize

Cons:

Nothing not to like about this software

Henok
Owner in Canada
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Short Term Rental Owner/Operator

5.0 6 years ago

Comments: Very good and would highly recommend them.

Pros:

Comprehensive and feature rich. A good software for businesses looking to grow and scale. Customer service and technical support was responsive and very helpful too.

Cons:

Not much. Wish I could make use of all its other features.

peter
Director in UK
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Switching to Booking Automation

5.0 6 years ago

Comments: I decided to move now for scaling purposes. Kigo was good for starting off and the 3% 5% model worked when I first started, but long term this model is far too expensive for what is a posh calendar after all. Booking Automation will allow me to grow quickly, the fees are reasonable. I also found the integration with price labs to be very simple.

Pros:

It’s is easy to use and much better value than my previous channel manager kigo. It’s integration with Airbnb and BDC is very easy. When changing over it’s quite stressful and the support person walked me through the process and got it done in a day. I was live the whole time and doesn’t miss one booking.

Cons:

I’m still not sur if there are any cons. I’m still understanding the extra person fee, I’d like to add to my own bookings but so far customer support has showed me what I needed.

Marseah
owner in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Our rep is the selling point at this point

5.0 6 years ago

Comments: Our rep has made this transition smooth and seamless. We would not have opted to sign up if he had not been so detailed and helpful. We were with Snap channel manager before finding your company and there is no comparison. You are head and shoulders above their software and most notably their customer service. This made the difference for us. Our rep's eagerness to assist and educate us is exceptional. HE is 5 star!!!

Pros:

The ease of different platforms working together and communicating between each other. The ability to edit reservation or listing info. Also ability to edit and visually see dates and units in the screen view. Hands on onboarding support is phenomenal as well as the ease.

Cons:

At this time there are no cons. The only thing I would suggest is if you could import complete listings from active platforms into new ones

Rupert
Owner in UK
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Unusually attentive and capable customer service

4.0 6 years ago

Comments: Fear of double bookings was paralysing me moving onto multiple OTAs BA has got me past that and I am looking for a big up swing in bookings now it's done.

Pros:

I won't name names for privacy reasons but "T" was amazing during our two on boarding calls, attentive and patient he made the process really simple and has given me a lot more confidence using BA as my channel manager. I have dithered unnecessarily for weeks, but have no regrets having taken the plunge. Thank you Booking Automation, thank you Mr T!

Cons:

It's a bit daunting at first which is off putting but with use and clear explanations during onboarding it becomes easier. If you have a min. night stay MAKE SURE YOU UPDATE IT ON BOOKING AUTOMATION AS IT WILL OVERRIDE EXISTING SETTINGS, I fell foul of.that on booking.com