What Is Mural?

Level up your teamwork with an intuitive digital whiteboard built for teams to do their best work together.

Who Uses Mural?

Level up your teamwork with an intuitive digital whiteboard built for teams to do their best work together.

Mural Software - Collaborate in real-time
Mural Software - Sketch/type sticky notes
Mural Software - Bring in external assets
Mural Software - URL's paste as rich links
Mural Software - Map scenarios/experiences

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Reviews of Mural

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Daniel
Daniel
Lullaby in US
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

No other Product Even Comes Close

5.0 4 years ago

Comments: This tool achieves many problems and is suitable for everyday use, personal use, small groups, and large working groups. Personal Use: visual organization and planning Small Groups: can quickly move ideas into visual representations that make it very easy to share with other people. MURAL's often become the foundation for projects which people come back to time and time again. It is very satisfying to collaborate with colleagues in this way as much of the applications we use day to day are only design for single users. Workshops: MURAL is powerful when put in the hands of a facillitator who can then guide a group of people through experiential learning and discussions which lead to emergent thinking and non-intuitive insights. Visual Documentation: Over the years I have become very proficient as a visual note taker in mural and can listen to speaker or meeting proceed and capture the meeting in a visually engaging way.

Pros:

Mural is hands down the most versatile visual communication tool available today. What I love the most is that I can use the tool every day and that its easy enough for most people to get the hang of within a few minutes, allowing anyone to interact in high fidelity.

Cons:

The one thing I don't like about Mural is that some people aren't pro users—I wish everyone were =) Also wish that MURALs could be a first class object in GSuite's Drive =)

Verified Reviewer
Verified LinkedIn User
Information Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent tool for ideation and collaborative processes

5.0 12 months ago

Comments: At the top of the tools that I use for collaborative process. I compare with other tools as Miro and Lucidchart and Mural is the best for far.

Pros:

The tool includes many functionalities to share ideas and customize boards for almost any king of collaborative process (Design Thinking, Agile Ceremonies, Kanban boards, etc).

Cons:

Maybe simplicity of the tools, when you are using the tool for a long time and get familirez with it, you going to need some strongest functionalities ir order to cover more ideas that come to you during the creation of boards.

Audrey
Content Architect in US
Financial Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Good, but not made for designers

3.0 9 months ago

Pros:

Mural is pretty good and usable, but there are some limitations for certain people/workflows. It’s definitely tailored toward people who host workshops, retros, etc., so if you’re doing that, I think Mural will be perfect for you. It’s got an integrated timer and tons of templates you can choose from. Oh! And I appreciate whoever’s idea it was to name every single color. :)

Cons:

Making a table or grid is impossible. I use Mural mostly for sharing copy-related work so there’s a lot of text heavy stuff I need to write in there. Making my own table takes so much time (is the connection tool technically the line tool????) but that’s the best way for me to organize info a lot of the time. Also frustrating is double-clicking and creating a sticky note instead of a text box. If there was a way to change this default option, it would save me a LOT of time. Infinite Canvas is a great addition but can we lower the opacity on the dot grid? It is very loud.

Lora
Civil Structural Engineer in Jordan
Architecture & Planning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

High efficiency in collecting and arranging members' ideas in an organized manner

5.0 3 months ago

Comments: Mural helped us a lot by taking advantage of the time of remote meetings and achieving the desired goals, so that we can collect ideas directly from the participants and integrate them into a clear, arranged and agreed upon scheme.

Pros:

Mural is one of the best whiteboards, as it is responsive, so we can participate remotely to complete the scheme that we are working on preparing very smoothly. I greatly appreciate the ready-made templates that Mural provides, as they give us advanced resources and ideas that help us be creative by implementing what we need during the brainstorming stage, or when planning work programs. I really appreciate the many formatting options and also the colors that we can add to the text boxes and the different shapes. It's great how Mural can see the edits that a member has made, and also how we can vote whether or not to approve them.

Cons:

Not many negatives, as the Mural interface is very intuitive and easy to use, but since the members involved in preparing a chart do not have the same ability to format shapes and texts as required, this leads to double effort when formatting the agreed chart in its final form.

Verified Reviewer
Verified LinkedIn User
Mining & Metals, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Excellent planning tool - a bit challenging online collaboration

4.0 last year

Comments: Overall, the sessions we have used Mural were very productive and in some cases we were provided with insight (from the guides) that would not be part of our original options. This is an excellent feature that elevates our performance.

Pros:

1. Many templates and guides to use out of the box - excellent! 2. A team can be introduced / onboarded easily, especially with the self-explanatory guides

Cons:

1. The app is heavy for online collaboration when there is an issue with limited bandwidth for example