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Mural
Mural Overview:
What Is Mural?
Mural is dedicated to making work make sense for the world we live and work in today with the tools and strategies you need to make great teamwork happen.
We offer a powerful, digital whiteboard where teams can dream up the next big idea, plan out steps to make it a reality, keep track of progress, and adapt to changes on the fly from anywhere in the world.
Mural incorporates strategies from Agile, Design Thinking, and other disciplines into easy-to-use playbooks and templates to transform the way your team works together. And our built-in AI acts as an assistant, collaborator, and coach all in one, accentuating human processes with tech to help you get to the good stuff, faster.
Mural doesn’t just make great teamwork possible; we make it happen. We're more than just another tool. We're a better way to work.
Who Uses Mural?
Mural is enterprise-first, built for the strictest security standards and regulations. That's why 95% of the Fortune 100 consider Mural an essential part of their workflow.
Where can Mural be deployed?
Cloud-based
On-premise
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Overall rating
See all reviews
Based on 135 reviews
Reviews sentiment
Positive
93%
Neutral
5%
Negative
1%
Starting Price
US$12.00
Per User, Per Month
Free trial
About the vendor
- Mural
- Founded in 2011
Mural support
- Phone Support
- Chat
Countries available
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Canada, United Kingdom, United States
Languages
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English
Compare with a popular alternative
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Mural
US$12.00
month
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Free trial
4.4 (135)
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4.4 (135)
VS.
Starting Price
Pricing Options
Ease of Use
Value for Money
Customer Service
€4.20
month
Free version
Free trial
4.4 (10,833)
4.4 (10,833)
4.2 (10,833)
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Top rated features
Screen Sharing
Video Conferencing
Top rated features
Calendar Management
File Sharing
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Mobile Access
Real-Time Notifications
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Screen Sharing
Video Conferencing
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Project Management
Project Planning/Scheduling
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Brainstorming
Collaboration Tools
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Document Storage
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Commenting/Notes
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File Sharing
Task Management
Capterra verified reviews for Mural
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Overall rating
Based on 135 reviews
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Kim
Performance Marketing Manager in Germany
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
"Mural makes remote brainstorming sessions even more fun than in-person"
6 September 2024
Pros:
Mural makes brainstorming sessions very fun. Which is especially important for teams that mostly work from home.
Cons:
It takes some time to master Mural to use its full potential.
Reviewer Source
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Becky
Analyst in Canada
International Trade & Development, 2–10 Employees
Used the Software for: 2+ years
"Beautiful and powerful - if you're practiced"
23 September 2025
Overall I find Mural better than its competitors and powerful for engaging and productive brainstorming sessions and workshops.
Pros:
I can make my board look very aesthetically pleasing and aligned with our brand colours. I also really like being able to paste .svg files into the board to be infinitely zoomable. I use it to paste google slides that are needed for reference. The voting session feature is also excellent for making decisions during a live workshop.
Cons:
Users find it difficult to navigate, particularly older folks. Sometimes during workshops, users move objects that are not meant to be moved and I have to re-arrange. I know there is an option to lock objects but then people can't edit/add text to the object. I would like to be able to lock an object so it can't be moved but can still be edited.
Reviewer Source
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Sharon
Technical Writer in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 1+ year
Source: SoftwareAdvice
"Constantly Moving Functions/Menu Items Around"
21 March 2025
I would normally give five stars, but you guys keep moving functions and menu items around, which is BAD DESIGN. Stop doing that.
Pros:
Mural is awesome and mostly user friendly.
Cons:
They dev team constantly changes things. I train people in my org on how to use Mural, so I notice that things I have taught are now WRONG. Example: Changing canvas color used to be right-click from the canvas. Now it's in the drop down menu next to the drawing name. WHY? How did that change help users? Spoiler: It did not. Stop moving things around. Leave that type of behavior to Microsoft.
Reviewer Source
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Mor
Senior Presales Engineer in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
"Makes the whiteboard a central hub for planning and representing achievements"
26 December 2024
Mural has enhanced the value of the whiteboard in simplifying the workflow, enabling us to integrate it into all our meetings to document all its outputs.
Pros:
Mural added life to the whiteboards, making them interactive and more expansive. I loved the ease of reviewing with Mural, all participants can enter their ideas and they are easily linked more than once until we reach the path that everyone agrees on. I loved Mural’s efficiency in documentation, as it records all the times of modifications and who made them with all efficiency. It is great that Mural simplifies the layout of the boards, with many options for font style and size, arrows, text spaces. I loved the ease of inserting images and charts in the required size within the same board. The connection to data sources is direct and easy, and allows us to keep the boards updated continuously. The templates are more than wonderful, and allow us to create many boards and charts and include them in reports or presentations with ease.
Cons:
I cannot hate any feature of Mural, its constant real-time notifications enhance the speed of response.
Reviewer Source
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Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 6-12 months
"Mural review"
11 May 2025
Pros:
The digital whiteboard provided by Mural is a multi-functional tool for collaboration and brainstorming. Can be used by small and large groups, edit in real time and include media files.
Cons:
There are no obvious cons to me. Mural has room for improvement, but the tool is consistently improving.
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