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What Is IDrive?

IDrive Online Backup is a backup solution that allows users to backup an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. Offers plans for personal use, business, and enterprise.

IDrive® e2 is an S3 compatible, scalable cloud-object storage platform with no ingress/egress fees and no extra fee for downloading data.

IDrive Cloud-to-Cloud Backup - enabling users to backup and restore all of their Microsoft Office 365 and Google Workspace data.

Who Uses IDrive?

Consumer, SMB, Enterprise

IDrive Software - 1
IDrive Software - 2
IDrive Software - 3
IDrive Software - 4
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Reviews of IDrive

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.5
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
✅ Eric
✅ Eric
Software Developer in France
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

iDrive: A feature-packed gem that makes backing up a breeze

4.0 4 weeks ago New

Comments: Setting up backups is straightforward, the interface is easy to navigate, and everything works seamlessly.

Pros:

Once configured, backing up with iDrive is easy. I find the interface intuitive and easy to navigate.

Cons:

The paid plans may feel complex due to multiple tiers with varying features.

Ricky
Security Architect in Australia
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Fantastic value for money

4.0 3 weeks ago New

Comments: Excellent so far, have backed up 500gb+ with no issues, test restores went well, support responsiveness has been great, online help articles are thorough, reporting and monitoring is great. Switched from a competitor and very worth while.

Pros:

Vast array of features, great configuration options, excellent value for money.

Cons:

The archiving feature is great, but I had a suggestion for how it could be improved to better manage/report on what files are archived and which aren't. It's not available today, but I contacted their support who very responsive and logged a feature request for it.

Verified Reviewer
Verified LinkedIn User
Architecture & Planning, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Not as Expected

2.0 last month New

Comments: Not good at all. Expected a better performance

Pros:

Very easy installation and user interface

Cons:

Upload speed on mobile is very slow. Auto backup function doesn't work properly

IDrive Response

last month

Hi, please contact our support team so we can assist you with this - idrive.com/support

Tiffany
Graphic Designer in US
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Worth every cent for the piece of mind!

5.0 3 months ago

Comments: This is one of the best cloud backup solutions I've used, and I've used several. As an added bonus, it's very competitively priced to others on the market.

Pros:

Downloading the software, installing it, setting it up, and getting it started were all very easy and straight forward. One of the biggest selling points for iDrive was the value of the product compared to current competitors. I have a considerable amount of data stored on my computer for my business and school, and wanted a way to back up my hard drive without buying more physical equipment.

Cons:

The first back up took considerably longer than a few other services I've used, with the same internet connection and similiar data size. However, I let the backup run overnight and it was ready to go by morning!

Jed
Jed
None in US
Verified LinkedIn User
Food Production, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Features

5.0 4 weeks ago New

Comments: It has been great with helpful customer support. They even mailed me a hard drive for a faster backup and restore option. No reason to worry about losing files anymore.

Pros:

The software installed easily and allowed for an intuitive backup setup followed by a backup of my entire system.

Cons:

Initial backup over the internet time consuming, but that's more a function of my slow internet.

Pirkka
Composer in Finland
Music, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Idrive experiences, first week

4.0 last month New

Comments: It has been quite ok. Downloading backups could be easier UI wise (web interface).

Pros:

I like fast uploads and large 10tb space.

Cons:

I don't need syncing and the UI is designed to support mostly syncing. I need backup space for my large media files (old versions) that I can go back sometimes and check if they were better than new modifications (of music composition). If the files would be synced I would not have access to old versions. I hope that backing up with no sync wpould be supported in the app. On the web interface it is ok.

Miles
COO in US
Verified LinkedIn User
Restaurants, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great backup program.

4.0 2 months ago New

Comments: Excellent backup system with good feedback on process.

Pros:

Easy to set up and create profile. Backs up selected files daily on prescribed schedule and send an email to acknowledge backup while identifying any issues discovered. Effective online backup for both desktop and laptop.

Cons:

differentiating between which device backs up what is a bit confusing.

Ben
Chief bottle washer in US
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

New PC - went with iDrive.

5.0 last month New

Comments: Excellent. Installation & Setup was very easy.

Pros:

Easy install & setup. I recently got a new PC. I was using another backup solution, but porting it to my new PC was very confusing. After doing some research, I went with iDrive.

Cons:

Setting up external hard drive for backup was a little confusing.

Luis
Director in Portugal
Verified LinkedIn User
Telecommunications, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Very Slow Upload

1.0 last month New

Comments: very poor experience.
It's not possible to use the service when uploading is slow.

Pros:

the presentation is reasonable. simple to install

Cons:

It's not possible to use the service when uploading is slow.

IDrive Response

last month

Hi, thank you for the review. Please contact our support team so we can look into this and assist you

Jacopo
CEO in US
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Good, needs a refresh

4.0 2 months ago New

Comments: Overall satisfied, woth the price I paid for one year 10 TB

Pros:

Convenient price and lots of storage space

Cons:

The client software is pretty outdated, and there is no alternative

John
Technician in Kenya
Animation, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Idrive Review

5.0 7 months ago

Comments: I've been using IDrive for a while and it's become my top choice for cloud storage. I love its comprehensive backup options, including entire system images, and the ability to sync across all my devices. The user-friendly interface makes setup easy, and the reliable performance and reasonable pricing add to its appeal. Security features like encryption and two-factor authentication give me peace of mind, and while initial backup speeds could be faster, IDrive's overall versatility and strong support make it an excellent choice for both personal and business needs

Pros:

The high storage capacity and the favorable price

Cons:

The consecutive subscription is too high

Marc
Photographer in Netherlands
Photography, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

iDrive is fast but has a somewhat confusing UI

4.0 8 months ago

Comments: Quite happy because of the speed. A bit less happy because I never have full confidence about the backup status.

Pros:

The upload speed was great. Where Crashplan took a few months to upload everything (4TB), iDrive did it in less than a week. The ability to backup to a local drive or NAS is essential for me. Backing up multiple computers using the same account is a cost saver. With other backup services I needed to get two 5 TB licenses, where both accounts cannot be larger than 5. With iDrive I can backup with a 10TB license where one of the computers can go over 5 if the other one is less than 5.

Cons:

The UI is confusing. - It is very difficult to check which files have actually been backed up. No tree with green or red checkmarks. - The backup logs are difficult to read Backing up of open files ; i am still not sure if that really works because the software sometimes gives error messages on these files (outlook, lightroom) The local backup feature is nice. But it is only one backup set. So one set of files to one location. Would love the ability to have multiple local backup sets. I would like to see what iDrive is backing up real-time; which file is being backed up now, which ones are in the queue.

Anthony
Automation Engineer in US
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

iDrive Has Exceeded my Expections

5.0 last year

Comments: I still have some additional settings to make which are all changes I need so 5/5 stars!!

Pros:

All features are exactly what I needed to protect my data, recover my data, and back it up in real-time.

Cons:

As of this comment I have not found any cons.

Will
Rodie in US
Online Media, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Ideal multi-platform backup solution

5.0 last year

Comments: Installation on both MacOS and Windows was smooth. Configuration of the backup on both platforms is relatively easy with good interfaces to understand what is selected for backup vs. not selected. MacOS security features did require a few more hoops to jump through but they were well documented in the instructions.

Pros:

The provided multi-platform apps are well-designed and integrated with their respective platforms (MacOS and Windows 10). Scheduling automated backups is a set and forget operation..no need to think about planning to manually backup files. In remental backups recover the backup operation from any system issues encountered in earlier backups.

Cons:

No real cons to this service and software. It works as described and provides security and peace of mind that your systems are backed up regularly. One thing that would be nice is the ability to back up directly from a cloud account such as iCloud to iDrive.

Arte
Owner in India
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Security for a small business

5.0 last year

Comments: We were looking for a new online cloud backup solution, as our old one could not process our card. iDrive came up as a suggested option multiple times.
The payment and subscription set up process was painless and easy on iDrive.
We were able to download and schedule backup right away. The full backup process took about 5 hours for each laptop device. This is at par with our experience with other such apps.
We had some questions based on the error log, and iDrive support got back to us fairly promptly with clear suggestions.
Overall happy with this app, which helps us take off our mind from file loss related issues and get on with running our business.
I am writing this review based on a request from iDrive.

Pros:

Easy to install and schedule backup. No technical knowledge needed UI and instructions are easy to follow Perfect for a small business with limited data and devices The basic plan provides scope for future data needs Different options for scheduling backup means we can 'set it and forget it' Backup can be scheduled for the less busy times Support is excellent and got back with clear and specific answers to our queries within 12 hours and also followed up The iDrive software does not occupy too much memory when processing Was able to purchase and set up subscription for the software without any issues. Other backup options had some issues and were not able to process our credit card.

Cons:

Having used various other backup options in the past, we don't find any cons as compared to those other tools.

Žilvinas
Personal use in Ireland
Photography, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Personal backup and cloud drive.

5.0 4 months ago

Comments: Simple yet secure user interface with all the functions needed for multiple computers and devices backup, cloud drive, and more. Easy installation and immediate access.

Pros:

User interface and functions provided for backup and cloud drive. Value for money.

Cons:

The initial option for the personal plan starts at 5 TB storage.

Jason
Director of Distance Education in US
Higher Education, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy, simple backup

5.0 8 months ago

Pros:

I have been using Carbonite for years but felt their cost for adding another PC was very high. I shopped around and discovered iDrive. It's easier to use and install. The price is based on amount of data, not number of PCs. I really like the notifications the next morning after backup. Very happy so far.

Cons:

The renewal price is much higher, which is typical, but I'd rather have a low overall price. Maybe they'll give an early renewal offer when it gets close.

Verified Reviewer
Verified LinkedIn User
Online Media, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Using Idrive Vs Using Mega or GDrive

5.0 last year

Comments: Idrive was a great decision, i did not expect it to be better than Google drive or Mega.

Pros:

I use i drive to share my files with my team and create private secure links to showcase my work, it is secure, efficient and storage is plenty.

Cons:

IDrive served my basic needs. Not a con.

Jarrod
Host in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Use it or loose it!

5.0 9 months ago

Comments: Set it and forget it. Easy setup let it run overnight. Piece of mind!

Pros:

Easy to setup, cheap and a huge piece of mind. I can't afford a loose critical tax info from a spilled coffee

Cons:

I would like to share files with a phone. Not sure if I can do that with iDrive, I think I can, but haven't tried yet.

Patricia
Owner in US
Photography, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Learning to use IDrive

5.0 11 months ago

Comments: So far, it seems to be working well. I like having the log so I can see if it works or not. I am really only having it back up what I change rather than everything every day. After having been annoyed by their unwillingness to let me get the 10TB plan for the promotional price on the same day that I signed up for the 5TB plan. I ended up not cancelling and decided to go ahead and try it, figuring I could cancel at the end of the year. I DO want to have a good data backup in place, and this program is highly recommended. So I am now using it and will re-evaluate as I learn more about it and use it in the coming months.

Pros:

I liked that IDrive was one of the most widely recommended backup solutions I researched. Having just lost the SSD on my computer and not having a backup, I knew I needed this type of service.

Cons:

I am still learning about how to set things up and make sure it does what I need it to do. There is a bit of a learning curve, but I think over time it will be easy to use. The only negative is that on the day I signed up, I realized that I needed the 10TB plan rather than the 5TB plan. Unfortunately the company would not allow me to get the 10TB plan for the promotional price - I was going to have to pay full price for it. Unless I completely cancelled out of my plan and then re-signed up with a different account. That was too much of a hassle so I decided to at least give it a try. I think their customer service could be better, and they could have easily given me the larger plan for the promotional price as I had just signed up that day.

Kacper
Freelancer in Poland
Media Production, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great solution for safe backup and peace of mind

4.0 4 months ago

Comments: IDrive gives me peace of mind for a great price. At this cost I accept low transfer speed and I appreciate great automatic backups with ability to backup external drives. As a student and freelance video creator, IDrive is a solution I need.

Pros:

Automatic backup; possibility to backup external drives; peace of mind

Cons:

Barely acceptable upload speed of small files and terrible upload speed of files over few gigabytes. However, after first few days/weeks of uploading archival data, later it is not a big problem.

Verified Reviewer
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Not up to what it is advertised as

3.0 3 months ago

Comments: too time consuming and not well maintained. So many issues

Pros:

Well I liked it is cheaper, and the support is also decent. But not great

Cons:

The aspects of google drive back, and even backing up using express drive is not proper. Continuous issues. Tried google workspace back like 4-5 times. Failed all the times and the drive files did not copy. Same with Express drive. They sent a hard disk to copy the files, but the hard disk is not working properly and causing connection issues.

Nik
Photographer in Russia
Media Production, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great service and good software. Recommended!

5.0 6 months ago

Comments: Simple and sweet. No issues and a straightforward backup process.

Pros:

Ease of use and good software design. There aren't many services that offer 10TB of storage for such a price. The ability to backup your internal/external drive or SD card is great!

Cons:

The fact that restoring a backup would only restore it to the exact location it was backed up from. You are unable to choose where to download the backed up files to. For example, I backed up files from an SD card to free up space on said SD card. If I wanted to restore those files at a later stage, they have to be restored to that same SD card or the drive letter that the card was initially issues. This is a minor inconvenience but nothing major.

Muhammed
Motion Graphics in Türkiye
Animation, Self Employed
Used the Software for: 2+ years
Reviewer Source

Peace of Mind

5.0 3 months ago

Comments: I've been using this service as a daily backup for three years. Although I've only needed it once during that time, it saved my work, giving me peace of mind knowing my files are safe and secure.

Pros:

Daily backup option + Ability to restore old revised files + Cloud drive

Cons:

It's worth it, though a lower price might be even better.

Santiago
President in US
Financial Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

iDrive Experience

5.0 4 months ago

Comments: It has all functions and settings needed for each type of device.

Pros:

It is simple to set-up, pricing for 5TB backup is affordable, I was able to add ALL my devices including, Laptops, Phones and iPads

Cons:

I have used it on several devices, and I have not had any issues.