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What Is Picktime?

Picktime is an appointment scheduling platform that enables businesses to manage appointments, staff and services hassle free. It is a one stop solution for businesses that need scheduling of any kind. Be it Room management, Equipment rentals, Class bookings, Event management or Course Management we've got your back. Signup for FREE and see your business revenue increase by leaps and bounds.

Who Uses Picktime?

Salons, Spas, Fitness Centers, Medical, Event Management, Equipment rental, Escape rooms, Meeting rooms, Schools, Tutors, Colleges, Universities, Counselling, Consultation, Photography, Classes.

Picktime Software - 1
Picktime Software - 2

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Reviews of Picktime

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.7
Features
4.7
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
82%
4
16%
3
2%
Aemad
Aemad
CEO; Director of Pharmacy in US
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Fantastic! Enabled all of our pharmacies to schedule and execute Covid Vaccinations

5.0 3 years ago

Comments: First and foremost, I am thankful to Picktime as we were one of the first pharmacies in Texas, US to receive Covid Vaccines. We worked with Picktime and designed a platform where we were able to schedule Covid vaccinations since December 2020.
We use Picktime daily now. .

Pros:

- Ease of setup - Simple interface for people using the web

Cons:

- Lack of reminders apart from the initial reminder email. Would love to be able to integrate it with a texting SMS platform (I would pay for that feature). - Sometimes if too many people are logging in at the same time to make an online booking, then simultaneous bookings give an error to the second person booking the same time slot and not indicate that it was full.

Picktime Response

2 years ago

Hello Aemad, We are glad that you are happy with Picktime. We have launched SMS notifications and SMS reminders.

LNai
LMT in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great for small businesses!

5.0 11 months ago

Comments: Overall, I really enjoy using Picktime and, though not perfect, I'll stick with it. It's affordable and has what I need for proper price.

Pros:

I changed to Picktime when my old booking software couldn't offer me a service feature where two locations are available. I wanted something easy to use for my clients and allowed me to add in the features required to steer my clients in the correct direction best for them. My client's say it works great and makes it easy for them to find my available bookings.

Cons:

It can be a little confusing when getting started. They also don't offer custom text confirmation/reminders, which would help a lot for people who fail to read their e-mail initial e-mail.

Picktime Response

11 months ago

Hell LNai, We appreciate your insightful review of Picktime and are thrilled that our software has helped streamline your booking process while providing the flexibility you needed for multiple locations. It's rewarding to hear that your clients are benefiting from the ease of use and finding it simple to access your available bookings. Your suggestion regarding custom text confirmation and reminders is valuable to us. While this feature isn't currently available, we are actively working on enhancing our offerings based on user feedback. Your input will certainly be taken into consideration as we continue to improve our software. Thank you for making Picktime your choice for booking solutions. We're committed to refining our platform to better serve you and your clients. If you have more insights to share or further inquiries, feel free to contact us. Your satisfaction is our priority.

Verified Reviewer
Verified LinkedIn User
Nonprofit Organisation Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for value, but not my first choice

3.0 10 months ago

Comments: Overall, it works and gets the job done. It's not the best scheduling software. It's amazing for the price. But you get what you pay for. It's very basic and doesn't feel very modern. It feels like it takes longer than it should to set everything up. It's also not the best client management. You have to search for features like automatic replies/reminders, descriptions, design, appointments, etc. It's okay but you get what you pay for.

Pros:

I love that there's a free version and the paid version is very very inexpensive. It's very basic. You can put multiple services for clients to choose and create an appointment for.

Cons:

It is not very user-friendly. I may be biased because I used Calendy before Picktime and Calendly was far superior. Picktime's landing page doesn't feel sleek and can confuse clients at times. It takes time to set up and design. It takes time to set up the different services. It takes time to integrate and embed into your website. It works fine but isn't as efficient as you would expect it to be.

Claire
Sports Massage therapist in UK
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Fantastic service

5.0 4 months ago

Comments: Really useful, easy to use for the clients booking in, and easy for me to manage too.

Pros:

The customer service is so helpful, and the online videos are simple and easy to access. There's always a way to do what you want it to do, the customer service staff can tell you how.

Cons:

I use it for free, but would love the ability to email the clients for free with it :)

James
James
IT Manager in US
Verified LinkedIn User
Veterinary, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The pop-up ads make this product confusing to our clients.

4.0 last year

Comments: Would be great, except for the major cons mentioned above. The popup ads give a very unprofessional appearance to the product.

Pros:

Free. Performed necessary function. Easy to integrate with Paypal. Liked the Time Blocker feature.

Cons:

The pop-up adds on the booking window were confusing our clients. Had to email our clients not to click on the START button on the Ad and instead click on the "Book Appointment" button. This forced us to switch to Simplybook.me. Also, clients had to know which days appointment were available to click on the correct day in order to book an appointment. Would be much better if it came up with the first day an appointment is available.