15 years helping Irish businesses
choose better software

What Is PayPal Zettle?

Accept major credit and debit cards wherever you sell, send invoices, and record cash and check transactions.

Pay as you sell with no monthly fees, setup fees, cancellation fees, or processing minimums.

Who Uses PayPal Zettle?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

PayPal Zettle Software - 1
PayPal Zettle Software - 2
PayPal Zettle Software - 3
PayPal Zettle Software - 4

Not sure about PayPal Zettle? Compare with a popular alternative

PayPal Zettle

PayPal Zettle

4.6 (2,264)
US$0.01
Free version
Free trial
42
7
4.6 (2,264)
4.5 (2,264)
4.3 (2,264)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
3
No integrations found
4.0 (2)
2.0 (2)
3.0 (2)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to PayPal Zettle

Clover
Top rated features
Mobile Payments
Online Payments
Point of Sale (POS)
QuickBooks Desktop
Top rated features
Billing & Invoicing
Expense Tracking
General Ledger
QuickBooks Online
Top rated features
Bank Reconciliation
Financial Reporting
Invoice Creation
Zello
Top rated features
Alerts/Notifications
Mobile Access
Real-Time Notifications
CASH
Top rated features
Billing & Invoicing
Scheduling
Work Order Management
QuickBooks Money
Top rated features
Invoice Processing
Payment Processing
Recurring/Subscription Billing
PayPal Invoicing
Top rated features
Invoice Creation
Online Invoicing
Payment Processing
Paycom
Top rated features
Direct Deposit
Payroll Management
W-2 Preparation
Lightspeed
Top rated features
Billing & Invoicing
Inventory Management
Third-Party Integrations

Reviews of PayPal Zettle

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.3
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Angela
Angela
Owner in US
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Zettle Was a Godsend

5.0 2 months ago New

Pros:

I no longer use Zettle but when I did it was everything it claims to be! It did everything from in store payments to online payments even On The Go payments! highly Recommend!

Cons:

the price change was not a deal breaker but did factor into my change of POS Systems.

Kelly
Sales associate in US
Retail, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Easier payments for all

4.0 last month New

Comments: I plan to keep using it for my sales and will recommend it to others who are doing similar sales

Pros:

Capability to print receipts. Most do not care for receipts anymore but there are handful who do (older generation). Minimal processing fee

Cons:

No concerns with use, my personal sales have started to increase so decided to give this a try and so far working well.

Abigail
Abigail
Physician - CEO in US
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Not a good platform for health care providers

1.0 12 months ago

Comments: Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you

Pros:

I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers.

Cons:

No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating.

Ricky
Hairstylist in US
Cosmetics, Self Employed
Used the Software for: 1+ year
Reviewer Source

Zettle is ok but not for PayPal working capital!

4.0 4 months ago

Comments: The zettle POS is ok. The first one stopped working after a week so I had to wait for a replacement. As far as PayPal goes, the credit card processing and deposits are quick and easy and you have a lot of options. However, overall, I have to give them a zero because of the bait and switch.

Pros:

Ease of use and deposit speed. The handheld payment terminal connects to my phone via Bluetooth. I just opene the zettle app on my phone, put in the items or charges and the customer uses a small keypad to pay using tap or chip (it doesn't have a magstrip reader tho).

Cons:

We do not like the fact that we feel like it was a bait and switch when it comes to the PayPal-iZettle and PayPal's working capital loans. As told to, we used the platform over one year and met the income amount by almost double but could not get the working capital loan. For two years now PayPal has been giving a run-around about this issue saying PayPal doesn't recognize the zettle pos sales as a sale it can deduct payment from but they are working hard to have a fix very soon. As of today, after many calls, the still have not fixed the issue so I feel I was lured in by promise of a working capital loan if I met certain requirements, then I did everything right and boom, bait and switch, no loan for zettle users.

RUKSANA
Home service center in India
Alternative Dispute Resolution, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Home service center

5.0 4 weeks ago New

Comments: PayPal Zettle offers a streamlined and user-friendly platform for small businesses to accept payments. Its intuitive interface and range of features make it a convenient option for merchants. Additionally, its integration with PayPal provides added flexibility and security. Overall, it's a solid choice for businesses looking for a reliable point-of-sale solution.

Pros:

What I like most about PayPal Zettle is its seamless integration with PayPal, offering a comprehensive ecosystem for managing payments both online and offline. The user-friendly interface, quick setup, and the ability to accept a wide range of payment methods enhance the overall experience for both businesses and customers. Additionally, the detailed analytics and reporting features provide valuable insights into sales performance, which is crucial for making informed business decisions.

Cons:

One common complaint about PayPal Zettle is its fee structure, which some users find a bit steep compared to other payment processors.