18 years helping Irish businesses
choose better software

What Is Fienta?

Fienta is the easiest way to sell tickets online. Free events are for free and paid events cost only 3.5%, including all payment fees.

Who Uses Fienta?

Conferences, concerts, theatres, festivals, sports events, alumni parties, yoga classes etc.

Where can Fienta be deployed?

Cloud-based
On-premise

About the vendor

  • Fienta
  • Located in Tallinn, Estonia
  • Founded in 2014

Fienta support

  • Phone Support
  • Chat

Countries available

Australia, Belgium, Estonia, Finland, Germany and 7 others

Languages

Dutch, English, Finnish, German, Italian and 2 others

Fienta pricing

Starting Price:

€0.40/month
  • No free trial
  • Yes, has free version

Fienta has a free version and does not offer a free trial. Fienta paid version starts at €0.40/month.

Pricing plans get a free trial

About the vendor

  • Fienta
  • Located in Tallinn, Estonia
  • Founded in 2014

Fienta support

  • Phone Support
  • Chat

Countries available

Australia, Belgium, Estonia, Finland, Germany and 7 others

Languages

Dutch, English, Finnish, German, Italian and 2 others

Fienta videos and images

Fienta Software - 1
Fienta Software - Ticket types and prices
Fienta Software - 3
Fienta Software - 4
Fienta Software - 5
View 5 more
Fienta Software - 1
Fienta Software - Ticket types and prices
Fienta Software - 3
Fienta Software - 4
Fienta Software - 5

Features of Fienta

  • Activity Dashboard
  • Alerts/Notifications
  • Attendee Tracking
  • Badge Management
  • Barcode/Ticket Scanning
  • Calendar Management
  • Confirmations/Reminders
  • Customer Data Management
  • Customisable Branding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Group Registration
  • Marketing Automation
  • Mobile Access
  • Online Payments
  • Online Registration
  • Payment Processing
  • Promotions Management
  • Registration Management
  • Reporting & Statistics
  • Reserved Seating
  • Social Promotion
  • Third-Party Integrations
  • Visitor Registration
  • Website Management

Fienta Alternatives

A tool for creating and hosting event websites with ticketing, payment management, venue management, and mobile check-in functionality.
Cloud-based event management platform that allows businesses to schedule events, handle guest lists and streamline check-in processes.
Eventbrite provides cost-effective, innovative ticketing software to help businesses set up, manage, and sell out events online.
All-in-one event platform to digitalize your meetings and events – whether you’re engaging online, face-to-face, or both.
Empower large-scale events with cutting-edge technology and strategic business partnerships, ensuring guests have the best experience.
Everything you need to set up & sell tickets to your events. The most complete ticketing platform on the market.
Create your own personalized online event ticketing and simply manage your registrations to ensure the success of all your events.
Accelevents is the only enterprise-grade event platform that is easy to use. We support in-person, hybrid, and virtual events.
Manage ALL your Vendors, Sponsors, Volunteers, Bands, Car Shows, Tickets, Registrations, Seats and more with one Online Platform.

Reviews of Fienta

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
90%
4
10%
Andrus
Andrus
Founder-CEO in Estonia
Verified LinkedIn User
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

Effortless event management

5.0 11 months ago

Pros:

Very easy to set up and use, has everything you need to organize ticketed comedy or music events. Have needed support once or twice - support is always fast and helpful.

Cons:

Have to think hard to come up with cons. Could always use more thorough attribution reporting.

Alternatives Considered: Eventbrite

Fienta Response

11 months ago

Thanks a lot for taking the time to leave a review on Capterra! We're really happy to hear that our platform is working well for you and that our support team has been there when you needed them. Also, thanks for the heads-up on attribution reporting – that’s a great point. Your feedback means a lot to us!

Anni-Brit
Turundusjuht in Estonia
Consumer Goods, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Fienta event planning software

5.0 6 years ago

Comments: Awesome! Great and fast customer support!

Pros:

I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card). The recurring events option is also such a timesaver!

Cons:

The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

Alternatives Considered: Event Smart and Eventbrite

Reasons for Switching to Fienta: Easy payment options, no hidden fees, easy integration.

Fienta Response

6 years ago

Hello Anni-Brit, thank you for the review! We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

Jekabs
CEO in Latvia
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Improwise Feedback

4.0 6 years ago

Comments: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Pros:

I like the simplicity for administators and users.

Cons:

The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Fienta Response

6 years ago

Dear Jekabs, thank you for leaving us feedback!

Erki
cultural coordinator in Estonia
Government Administration, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Best ticket selling platform

5.0 4 months ago

Pros:

Professional and quick help from Fienta team.

Cons:

Chatbot didn't understand my question in detail and keeped to post the same answer however I tried.

Fienta Response

4 months ago

Thank you, Erki! We're thrilled you had a positive experience with our team. We're continually improving our chatbot to better assist with detailed questions.

Enrico
Artistic director in Latvia
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Mystero Theater - Riga

5.0 2 years ago

Comments: Overall a very good experience until now (12 performances in 6 months), I will definitely use this system more and recommend to anyone in search for this kind of service.

Pros:

Super easy to use and very complete. Very fast system of payment and easy to contact in case of any question. The analytics are very well made and divided in categories and the method for ticket checking is very easy and intuitive to use, also I found very nice that is possible to customize the tickets.

Cons:

I think that what is missing it is the possibility to add pictures of the event: when is the moment to write a full description for an event it is very important to make a gallery of pictures and not only a link of video as the pictures give the first visual impact. I hope that this willbe an option for the future at least to have the possibility to add a few pictures.Another minus is the new version of the reserved seating that is far lower than the old version, now it become very difficult to check the booked tickets and to see which one we reserved, I can do it only zooming each section (especially using a phone).Finally, it could be good if it could be possible to edit the reserve seating directly in place of to send a draw each time, it is true that until now this have been made almost immediately after sending my request, however, if possible this will ad something to the full product.

Fienta Response

2 years ago

Thank you for taking the time to share your detailed feedback on our ticketing platform! We value your suggestions for improvements, such as adding a picture gallery for events, enhancing the reserved seating feature, and allowing direct editing of reserved seating. Our team will definitely consider these ideas as we work towards making our platform even better. Best regards, Team Fienta

Vassilen
President in Luxembourg
Performing Arts, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great and reliable partner with a sophisticated software solution

5.0 last year

Comments: A great and reliable partner of Luxembourg Ballet. Very sophisticated ticketing solutions regardless of our alternating seating constellations and ticketing arrangements. Prompt reactions to any issue and query, pleasant exchange and very competitive service. Better than any other services we attempted before. Clear and transparent pricing and trustful transfer of earnings. It feels as if we do not externalise but internalise our ticketing solution, working with our own team.

Pros:

Sophisticated and impressive ticketing solution for different scenarios, very helpful and responsive staff, very-well trained AI, intuitive and easy to use, clear and very competitive pricing, trustful transfer of earnings

Cons:

not applicable

Fienta Response

last year

We are truly honored to be your chosen partner and deeply appreciate you taking the time to share your positive experience. Thank you for your trust and support!

Ida
Ida
Project Manager in Lithuania
Verified LinkedIn User
Events Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Greatest ticketing platform

5.0 6 years ago

Comments: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Pros:

It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Cons:

There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Fienta Response

6 years ago

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

Priit
Priit
Member of the Board, Strategist in Estonia
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Really easy ticketing tool

5.0 6 years ago

Comments: We sold our conference tickets through an Woocommerce solution. This left me with a lot of manual work. I had problems with VAT, online payments, and invoice payments. Our event has around 200 participants and I spent 70 hours on ticketing. Now, with Fienta, it's less than a third of that. We continue to use Fienta for all our events.

Pros:

Easy to use tool that takes care of all my needs when selling conference tickets. The team is super responsive and everything just works or will work shortly after you let the team know what you need. They even work with your clients when the client needs help. Payment options are all there.

Cons:

I don't like that the software is so easy to use. Leaves me with the feeling that I'm not working at all. No stress no nothing. Like a vacation and the money keeps pouring in.

Fienta Response

6 years ago

Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

Raul
Raul
Deputy Head of the General Office in Estonia
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Best ticketing solution!

5.0 6 years ago

Comments: We were looking a ticketing solution for our events. It was necessary that it would be easy to use for customers and admins. You can set up everything by yourself, you have great overview of the event (different reports) and you can check all the tickets at the gate with Fienta app. Additionally I would like to brought out the costumer support, which has been really helpful for setting up event most complicated events and ticketing solutions. Response time is great!

Pros:

The ease of use, customer support, functionality and features, great reports, different payment methods and best price. Overall the complete ticketing solution for different kind of events. I would strongly recommend!

Cons:

Always possibility to add few more elements and features.

Fienta Response

6 years ago

Dear Raul, thank you for the review!

Eva
Eva
Executive Officer, Trinity Long Room Hub in Ireland
Verified LinkedIn User
Higher Education, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

An excellent service, exactly what we needed.

5.0 6 years ago

Comments: It was easy, the service was excellent, and the price was very reasonable. I will be strongly recommending Fienta to the other branches of our Club in Europe.

Pros:

The software was easy to use, once we knew what kind of tickets we needed it was simple to set up. Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly. Lastly being able to receive the money at the end of each month was the single most standout reason we decided to go with Fienta and the rest of the service then lived up to what they said they were going to do.

Cons:

We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either. The process of using a voucher was a tiny bit unclear but once we figured out you had to press an extra button we were set. It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Fienta Response

6 years ago

Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

Tommy
N/A in UK
Entertainment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

I’ve had an extremely good experience using Fienta

5.0 2 years ago

Pros:

- Ease of use- The website looks good, I used the ticket website as the main website for my event because it looks so good- The price for using the service is extremely fair - Customer Service has been outstanding, they’ve been attentive, quick to respond and very helpful.

Cons:

Maybe I would have liked even more customisation on the website, maybe the option to add specific links to social media, more images, and maybe the layout of the website.

Fienta Response

2 years ago

Thank you so much for sharing your Fienta experience with us. We're so glad you're enjoying using it and loved hearing about what works for you. We really appreciate your suggestions about the customization options and we'll definitely keep them in mind as we keep working to make Fienta even better. Thanks again, your feedback is super valuable to us!

Grzegorz
IBO in Poland
E-Learning, Self Employed
Used the Software for: 1-5 months
Reviewer Source

First experience with Fiesta

5.0 2 years ago

Comments: Number 1 portal for me so far for ticket selling, I am not looking for anything else. Thank You

Pros:

Simplicity of putting Your website for tickets within minutes, verification process is also very smooth. Much lower fees than my previous companies which I used, people can use their cards for payment which is advantage. I can ask for payout any time which is amazing and get paid same day or next one. I love the option to be able to customize tickets, mailing, editing, refunding all in one place.

Cons:

Hard to mention, at the moment I do not see anything bad over here

Fienta Response

2 years ago

Thank you for your wonderful review! We're thrilled that you find Fienta to be the best portal for ticket selling, and we appreciate your trust in our platform and the features it offers.

Juhan
Everything in Thailand
Events Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Fienta

5.0 2 years ago

Pros:

Easy to use. Good and fast chat communication.

Cons:

Nothing so far. I pay a lot, but they also make my life easier.

Fienta Response

2 years ago

Thank you, Juhan!

Maarika
Non-Profit in Estonia
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

customer

5.0 2 years ago

Comments: easy and friendly

Pros:

Fienta is easy to use, logical structure

Cons:

Customer friendly, easy to use, easy to share

Fienta Response

2 years ago

Thank you for the review!

Berivan
Designer, Co-founder in Estonia
Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing Service, Always Helpful

5.0 2 years ago

Pros:

Every time I need help or have some questions, they are always so helpful.Thank you to all team.

Cons:

Maybe the user experience can be improved a bit on admin part. But still its fine.

Fienta Response

2 years ago

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our team has been consistently helpful in addressing your needs. Your feedback on the user experience in the admin part is appreciated, and we'll definitely consider it for future improvements. Thanks again for your support!

Margus
CEO in Estonia
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Probably the best online ticket sales and event management platform

5.0 2 years ago

Pros:

We are an event management and promotion company and while looking for an online ticket sales, ticketing management and event management platform we have chosen Fienta. First of all their analytics for the event is amazing. They track your customer purchases and sales funnels (instagram, fb and others), you can easily refund / reissue tickets - you can also easily add tickets, change event, add video, change description etc. We have tried many online ticket sales plaforms and ticketing solutions and fienta is the best. They also have an easy to use app - on the day of the event you can easily give access to the ticket clerks and they can verify the tickets.

Cons:

Everything for us was amazing. We have no issues or anything we do not like.

Fienta Response

2 years ago

Thank you, Margus for your kind words and taking the time for leaving as a review!

Gabija
Project coordinator in Lithuania
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

LOGIN says a big thanks to Fienta

5.0 4 years ago

Pros:

It is a third year then we work with Fienta and each year this platform becomes better and easier to use. As always customer service was perfect and Fienta's team solved all our ideas and needs so the buyers was happy about the whole buying process. Thank you very much!

Cons:

Due to pandemic situation we had a lot of changes, so we noticed some points which could be helpful, for example to find ticket order with only ticket QR code.

Fienta Response

4 years ago

Hi Gabija, Thank you the review! Rene from Fienta

Tyas
Tyas
Student in Indonesia
Verified LinkedIn User
International Affairs, Self Employed
Used the Software for: 1+ year
Reviewer Source

Best Events Marketing Tool!

5.0 5 years ago

Comments: I use Fienta to sell tickets for my events, and thank you because my program has many participants both locally and internationally

Pros:

I can manage and manage every ticket sale for my event, Fienta also provides a feature that can control and view the number of ticket purchases so I can understand the traffic from my event.

Cons:

Fienta doesn't have some additional features like ads and so on, but apart from that this tool is very helpful

Fienta Response

5 years ago

Hello! Thank you for taking time to write us a review! Please let us know if you miss any feature - we can prioritize our software developent based on your feedback. Cheers, Rene from Fienta

Verified Reviewer
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Brilliant choice!

5.0 6 years ago

Comments: Setting up my event was a total breeze. I saved time and did not even had to ask anything from customer support, simple and easy experience. Having an option to offer automatic invoice to my attendees was also a nice surprise bonus.

Pros:

I used Fienta for Tech Conference event and the most impressive were full DIY approach, flexibility and remarkable easiness.

Cons:

I actually can't remember anything specific atm.

Fienta Response

6 years ago

Thank you for taking time to write this!

Karolina
Events Lead in Finland
Computer & Network Security, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great ticketing system

5.0 4 years ago

Comments: Great

Pros:

Easy to use, allows free and priced tickets, allows a great variety of different tickets and sicounts, great customer service, good clear pricing, looks nice.

Cons:

The emails sent from Fienta cannot be edited - it would be nice to add the editing options (adding links, bolding etc).

Fienta Response

4 years ago

Dear Karolina, Thank you for the review! I'll make sure we will add HTML option for the emails within few weeks. Kind regards Rene from Fienta

Kenneth
Founder in Estonia
E-Learning, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

One Of The Best Ticket Platforms Out There (if not the best)

5.0 6 years ago

Comments: I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like.

Pros:

Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING!

Cons:

I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required.

Fienta Response

6 years ago

Hello Kenneth! Thank you for the feedback and all the kind words! PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature.

Krista
CEO in Estonia
Individual & Family Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Time saving tool

5.0 5 years ago

Comments: I have been a creator and admin of an event as well user. Love the simplicity of the setup, the speed of getting answers to the questions, FIenta's people knowledge of tax systems in different countries,

Pros:

Very simple process to add an event, clear FAQ, possibility to refund just with one click

Cons:

This is not something not to like but more of a convenient service - when downloading orders would be great to have an option - alphabetical order or "made on" or made between. But as it can all be done also in excel, no big issue.

Fienta Response

5 years ago

Thank you Krista!

Dan
Producer in Estonia
Events Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Putting the power of ticketing an event into the promoters hands

5.0 6 years ago

Comments: Fienta have enabled us to take control of how and when we ticket. And to be able to see varied and detailed reports. Customer service has been quick and easy. Lots of thumbs up.

Pros:

That we can setup the event when we want and with a variety of ticket options, discount codes and all with specific date validity options. We can easily check tickets at the event and no-one has to print out a single thing.

Cons:

Would have liked this software to have been around a long time ago!

Fienta Response

6 years ago

Hello Dan, thank you for all the nice words and for taking the time to write us the review!

Birgit
Concert producer in Estonia
Music, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great system for tickets

5.0 6 years ago

Pros:

Easy to use, insert information and have an overview of your sales. We needed festival pass registration for individual concerts and Fienta happily created it for us!

Cons:

Individual concerts reports are lacking some features- different prices and amounts.

Fienta Response

6 years ago

Hello Birgit, thank you for taking the time and writing the review!

Ruslan
CEO in Estonia
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great service with great people

5.0 6 years ago

Comments: 10 out of 10

Pros:

Attitude. People of fienta were always there to help. I would call that extremely helpful. Those guys are ready to stand for you, as you are in their team. And it's charming.

Cons:

Everything works fine, but there are still some gaps, which marketers would like to see: tracking pixels, extended discount systems, affiliate systems etc. However for the general usage its just perfect.

Fienta Response

6 years ago

Dear Ruslan, thank you for all the kind words and for the review! We will definitely try to implement the features you mentioned.